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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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The price was best I could find for roundtrip tickets from New York to Lisbon. I avoided all the extras for more fees. I also did not do the travel insurance because I thought it was too expensive. But otherwise, all was good.
En la Booking information no aparece información sobre el equipaje
It was very easy to book this flight, there were a few hidden fees though
Delivered as promised - searched for great travel deal, found this site, purchased and all was great
Нет возможности получить PDF файл с билетом. Неудобно.
Fast and easy. Had no problems and they confirmed rather quickly.
Very good. No issues so far. Easy to get ticket and make payment
I was able to navigate the system without any issues. I received my confirmation in a timely manner.
This was the first time I booked my flight, I'll be happy to book from this site again
I have received my flight confirmation and all is well
Very good experience with booking. Secure and safe
Ужасно неудобный сервис. Вы создали самую отвратительную систему бронирования билетов.
Hice una reserva el día 6, el día 7 llame para confirmar y me habían subido el precio d mi voleto, la verdad para mi no son confiables, pedí q me pusieran con un supervisor y me dijeron q no habían supervisores disponibles, pésimos servicios, me sentí engañada
Me parecio una pagina muy fácil de usar. Claro y muy bien explicado
Excelente servicio y un checkout rápido. Otrasp aginas son más prolongadas
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members