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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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I have a reservation but no ticket has been issued
Worse service, bad customer service waiting on my confirmation, and they said the airline can't confirm my flights, because the price. So why y'all are selling something if y'all are sure.
My experience was by far distasteful. Customer service was poor and due to language barrier it was a challenge understanding. There was a great ordeal of misxommunication which cost me additional funds.
Fue muy rápido bastante económico y hasta ahora sin ningún inconveniente
Very nice experience and best prices around. I'm very happy that I found a very good price for an international trip.Thank you!
Perfect one ……. I would like to book again, it's amazing side
Best price I found compared to other websites and actual airline websites
Quick and easy purchase. The whole process was smooth. No surprises, thankfully!
Plataforma muy rápida y fácil de usar. La use por recomendación de unos amigos. Muchas gracias!
Good but the real price is in us dollars so I pay more than expected. I should have pay 705 cad, but in reality I pay 744 cad.
Saved me a lot of stress! Website is so easy to navigate and use. Plenty of options. Thank you!
The process was easy and effective and eased my anxiety about booking plane tickets
Have been trying to get tickets,called customer service more than 7 times,to whom I talked he wasn't.
Buena experiencia con ustedes y seguire usandolo para viajar
Me gustó,pero muy a disgusto w 100€ al pagar me cambiaron el precio
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members