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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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A little bit nervous because of the confirmation is not yet received but when i see my email now it was great the ticket is cheaper than the other ticket websites,thank you so much
Yes, I would recommend it because it is an excellent and efficient service, easy to enter to make the purchase.
Very easy and great prices. Probably one of the best websites to buy tickets.
Easy process and great experience. Received information in a timely fashion
Al momento de hacer mi reserva tenía un valor y cuando me facturaron se incrementó notablemente. Pésimo servicio, no lo recomiendo ni lo usaré más.
I only receive booing confirmation which was with mistake. In the email I received the date was wrong while in ticket on website I chose all correctly. I still have not received my ticket though it has been more than 24 hours.
They advertise low fares and after booking they say that the prices went up and I needed to pay $180. I asked them to cancel and they ask for $50 cancelation fee.
They are a scam! I'll open a dispute with my credit card!
Nothing really to share. Once again, nothing really to share. It was not like I was had surgery.
Easy on booking they took care of me the right way I will keep getting my tickets from this website
It not a nice one keep pushing people around for more money what u see online is not what u get.
Спасибо большое мне очень понравилось очень дешеви билет
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members