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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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The site was easy to use and offered the best pricing on the web.
I try to call for my flight info but every operator is trying to sell more upgrades and won't take a no answer
Customer service response by email and chat function were polite, efficient and timely
My daughter booked for me, so I really do not know what her experience was.
I call in made 2 reservations Brian KONINg. And they booked it Bryan KONINg. They charged me 125 fee to change and we're very rude. I delin customer service and I would have never talked that way. I just wanted it refunded because I know how to spell my name and I told him that when I made reservations. Thank you
I like the services and cheap flights tickets I will be choose again
Purchasing tickets with your company has been a good experience. The process was easy and fast.Besides the information about my booking was sent to mein no time.
Manuel Yañez
? I don't understand the question above. Sorry. All the best.
Fue muy sencillo conseguir buenas tarifas y con diversos horarios que me permitieron seleccionar lo más conveniente
Great process really enjoyed speaking the the representatives
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members