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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,958 reviews

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New Jersey
1 review
0 helpful votes
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Good
February 23, 2023

Good service booking a reservation, I would like to book a reservation next time

Date of experience: February 22, 2023
Canada
1 review
0 helpful votes
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Customer service
February 23, 2023

I called the customer service and calls was answered right away and the agent was very helpful to assist with my request.
Pretty happy about the service and cheaper

Date of experience: February 22, 2023
Connecticut
1 review
0 helpful votes
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It was quick and easy
February 23, 2023

It was good. I was just looking online for a cheaper flights and I reached into this website. It was really quick and easy navigating.

Date of experience: February 22, 2023
Brazil
1 review
0 helpful votes
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.
February 22, 2023

I am still checking it out. I have not gotten so far.

Date of experience: February 22, 2023
Oklahoma
1 review
0 helpful votes
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Easy no trouble
February 22, 2023

Plane and simple. No hassle and quick. Although confirmation codes take forever

Date of experience: February 22, 2023
Argentina
1 review
0 helpful votes
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Trip to Spain
February 22, 2023

The operator Olin was very kind and supportive, trying to resolve the issue we had with the reservations.

Date of experience: February 22, 2023
New Jersey
2 reviews
0 helpful votes
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Real website
February 22, 2023

纲上订購简单。订了之后很快就收到肯定通知。
Dislike: 最重要是请写出行李allowance.

Date of experience: February 22, 2023
Peru
1 review
0 helpful votes
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Anxious experience
February 22, 2023

The wait for the flight confirmation is very slow, however the attention is good.

Date of experience: February 22, 2023
Canada
1 review
0 helpful votes
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Avoid this service if possible. There are better and more professional re-sellers out here

Date of experience: February 22, 2023
California
1 review
0 helpful votes
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Thanks
February 22, 2023

Thanks for the help appreciated. Great job. Thanks for the help appreciated. Great job

Date of experience: February 22, 2023
Israel
1 review
0 helpful votes
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Всё хорошо
February 22, 2023

Меня удивило что не надо давать паспортные данные, пока не знаю будут проблемы или нет
Довольно быстро и просто, подбор билетов хорош

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
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Quick and Easy
February 22, 2023

Quick and easy. Loved the experience. Had the right flights at the right dates.

Date of experience: February 22, 2023
Virginia
1 review
0 helpful votes
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SEAT CHARGE
March 24, 2023

I did not realize that I would be charged for my seat. That was very misleading...

Date of experience: February 22, 2023
Louisiana
1 review
0 helpful votes
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Nice!
February 22, 2023

Really smooth transaction, Thank you! Will definitely book my flights with them.

Date of experience: February 22, 2023
Massachusetts
1 review
0 helpful votes
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Easy as Can Be
February 22, 2023

Very easy and convenient! Was user friendly ans listed all the options to make this one of the easiest bookings I ever used

Date of experience: February 22, 2023
Morocco
1 review
0 helpful votes
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But I'm still waiting for the confirmation and the flight tickets. Please let me know as soon as possible! Thank you!

Date of experience: February 22, 2023
South Africa
1 review
0 helpful votes
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Satisfied
February 22, 2023

I would describe the experience as te best so far.

Date of experience: February 22, 2023
Colombia
1 review
0 helpful votes
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No
March 24, 2023

Necesito mi boleto de avión ese código de reserva no existe

Date of experience: February 22, 2023
Serbia
1 review
0 helpful votes
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Tickets
March 24, 2023

I have not received a ticket in the mail yet, a day has passed, there is no information.

Date of experience: February 22, 2023
Belgium
1 review
0 helpful votes
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Goed
February 22, 2023

It is fast, efficient, easy, economical and above all very good

Date of experience: February 22, 2023