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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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9,007 reviews

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AE
1 review
0 helpful votes
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Positive
February 28, 2023

Good, thanks! Everything was smooth. Recommend. Cheers.

Date of experience: February 28, 2023
GB
1 review
0 helpful votes
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Los Angeles trip
March 30, 2023

Booking was quick and efficient. Was able to clearly find the flight that I was looking for

Date of experience: February 28, 2023
Australia
1 review
0 helpful votes
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First time user
February 28, 2023

Great prices and easy to book flight. Really happy with the airline and pricing we got with smart fares.

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
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Experience
March 30, 2023

My experience booking with Smart fare has not been the best so far, I did not click/ select on the seat selection and they charge me additional $50 fee, then didn't realized my returning date was change to 3/17/23, and lastly now that I am trying to change my returning date the airline it's telling me that they do not have my reservation code, and not trips are schedule.

Date of experience: February 28, 2023
DO
1 review
0 helpful votes
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It is the first time.
February 28, 2023

Very well all and very easy to until the end.
I think that i repeat another time.

Date of experience: February 28, 2023
Georgia
1 review
0 helpful votes
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It took too long from payment to getting final confirmation (ticket number). Other providers usually do it faster. Everything else is fine!

Date of experience: February 28, 2023
Florida
1 review
0 helpful votes
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I was never booked on the flight
March 30, 2023

You sent me an email with my confirmation and the airline was never booked!

Date of experience: February 28, 2023
Israel
1 review
0 helpful votes
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A site not to be trusted
March 30, 2023
Updated review

I bought tickets las Friday, two tickets from Tel Aviv to Berlin, or so I thought. I gave my credit card info, I got a confirmation, I got a reservation number on the airline, and yesterday, just by chance, I went in to the airline site to buy extra luggage and choose seats. To my surprise, the reservation was non existent, the one that was alive the day before. I contacted the help desk and was informed that there were no more seats at that price on those flights, and if I was interested I could buy the same flights for 1,784 USD instead of the 663 USD that I was supposed to have been charged originally. Of course I declined the offer, and asked the person who attended me if there was no accountability to the company. The answer time and time again was that they regretted the situation and that I could buy the same flights for the new price, and was even pressured when they told me that there only three seats left on the flights. Again I declined. 've been buying my plane tickets on line for more that ten years, and I made a mistake trusting this company. Ten minutes after I got an email freeing me from this transaction, I turned to the company I always work with, and got the same flights for less than 1,000 USD. The trial I made with this company cost me over 300 USD, I never should have turned to them. Take this seriously into account when trying to do business with them.

Date of experience: February 28, 2023

A little messy with all the info required while bookung
February 23, 2023
Previous review

A little messy with all the info required while bookung

Date of experience: February 23, 2023
AE
1 review
0 helpful votes
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Good service
February 28, 2023

First time doing service with smartfares it is good

Date of experience: February 28, 2023
Saudi Arabia
1 review
0 helpful votes
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Any update from the airline?
February 28, 2023

Please send me the confirmation from the airline to avoid any cancellation from their side

Date of experience: February 28, 2023
Colorado
1 review
0 helpful votes
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It was okay
February 28, 2023

It was a different way to book, but it works okay. It helped me get the flight i needed for cheaper.

Date of experience: February 27, 2023
Kentucky
1 review
0 helpful votes
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Good job
February 28, 2023

You have good job

Good job.

Excellent job you have

Date of experience: February 27, 2023
Colombia
1 review
0 helpful votes
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Worst experience, I will never use you again, because you sent me a confirmation with my ticket, Yu charged my credit card, and now I came to the airport and don't have access to the ticket

Date of experience: February 27, 2023
Puerto Rico
2 reviews
0 helpful votes
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Excellent Service.
February 28, 2023

Excellent service and good experience. Also, good prices.

Date of experience: February 27, 2023
Costa Rica
1 review
0 helpful votes
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N/A
March 30, 2023

Please send the ticket ASAP Please send the ticket ASAP Please send the ticket ASAP Please send the ticket ASAP

Date of experience: February 27, 2023
El Salvador
1 review
0 helpful votes
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Se puede mejorar
March 30, 2023

Tiene que ser más amigable la interfaz Pat que e facilite l compra de boletos

Date of experience: February 27, 2023
North Carolina
1 review
0 helpful votes
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Worried
February 28, 2023

Because of low review rate i am kind of worried how customer experience i will see. We will see

Date of experience: February 27, 2023
Canada
1 review
0 helpful votes
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W
February 28, 2023

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Date of experience: February 27, 2023
Texas
1 review
0 helpful votes
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Excellent
February 27, 2023

The experience has been great. We have received our flight and Bahamasair confirmation codes and ready to enjoy this experience

Date of experience: February 27, 2023
Indiana
1 review
0 helpful votes
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Seat assignments
March 29, 2023

I've been unable to choose our seat assignments. Please give me a link where I can assign our seats for the flights.

Date of experience: February 27, 2023