Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great experience! Fast booking and quick responses.
It's easy booking interface. But i have not yet received tickets but only booking confirmation received. I am still awaiting my tickets.
Please provide at the earliest.
Thank you
I purchased my tickets at smart fares, their service is really fast.And they provided a reasonable price too.
Previously I had tried other fare entities, but SmartFares is the one which got me a very low fare within no time.
All the best SmartFares
It's all right
Thank you
Everything was done on time
They had the best available deal on tickets for my destination and the checkout process was quick & easy
First time booking, smart fares online is very convenient I do recommend quick and easy booking
I bought ticket then i saw its pending. Thats why i cant travel
Price change in the midst of me getting my credit card information to a $30 up-charge. Not to happy about that. Also, I would advise first time users should at least be offered a coupon code to make us more inclined to return to this site
Very quick fast easy good service thank you have a nice day
Nothing much to say so far. Pretty good website that was easy to use.
I came, I saw, I conquered. And then I took a nap.
I made a reservation for a trip to PR, for some reason it was invoiced for the seat selection, I asked for a refund and they did it very quickly.
Merveilleux pas dispendieux avec bon service et efficace
As long as i have to get the ticket ontime,where will my seats be listed;Then i will write with pleasure,i will sign a review
Excelente experiencia y servicio relación calidad y precio con los vuelos
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at [email protected], or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

