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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Good experience although confused with the currency is it converted from AED to USD, however when deducted from my account there was big difference ( around 800 AED or more than 200 USD)
Todo fue rápido,hice mi compra en la noche y en la mañana ya tenía mi reservación
Totally I'm so satisfied by purchasing but just the confirmation of my ticket little bit confusing.
The reservations page kept coming back with an error; after 3-4 tries then the reservation went through. Frustrating
This is the first time that I have used them. Would use them again. Very professional experience and courtesy on the phone with them %
Confirmations came through as projected. Thank you
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Muy buena y rapida y lo mejor, es que es muy buen precio
Todo bien gracias, rápido buen precio y accesible la pagina
Was a good experience especially the phone number to validate and check on booking.
Its 1st time i book a fare from smartfares and its take long time to confirmed my fare even i got the conformation
Hello good morning. They tell me at the airport that my reservation was cancelled. And that he fixes the problem with you. I need an immediate solution. I want my refund
Best price & best flight schedule with very reasonable lay-over wait.
Fue muy cálida y muy práctica y muy útil, me pareció Confiable.
Muy bien en mi experiencia, solo falta recibir los boletos y el cobro al banco. Gracias
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members