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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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I like the experience it feel safe using Smartfares
Was looking for the cheapest ticket option for direct flights to Japan. Smart fares came up the cheapest every time. Now I can go to Japan for his wedding with out "over spending" on tickets.
Más o menos espero sea la mejor experiencia cuando tenga el viaje
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Good good good good good good good good good good good good good good good good
I'm help with the Service. Very good service and l flight schedule. For me
Wonderful, amazing, brilliant, efficient.hassle free.
No muy buena, la persona que me atendió lo hizo muy bien
Great experience online first time choosing this company
I haven't experience yet. I am trying first time. Will see how we going.
Great and fast and professional the man I spoke to on the phone was highly skilled
The final rate changed a little bit but still better than the rest during the payment time and the baggage info is not shown evn on the booking
I love the help the representative give me was pleasant and told me how well knowledgeable he was.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members