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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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FUE LA PAGINA QUE ME DIO OPCIONES DE COMPRA Y DIFERENTES HORARIOS, EN GENERAL TODO COOL.
I purchased a ticket some days ago and the day before I was scheduled to leave I had a family emergency, now the day I was supposed to leave I end up in the hospital now nothing can be done.
He helped me with the best that he could
I thank you for your good work
I booked a ticket for 744$ and was charged 792$… no reason why it changed.
Now I have not got information from airline. As I recheck with airline ( 20/12/2023) please kindly help me.
Thank you give me cheapest tickets. Customer service is fast and good
Good and convenient.
The price is cheaper than others
Easy, cheap and fast booking. Hope it will work out good and the flight don't gets canceled
My experience with SmartFares was good. They follow up with me as soon as I did my reservation.
My good it's my first time and I hope it's fun and interesting
Easy to search and very good prices! The transaction was smooth and easy to navigate with clear instructions
Everything else ok. I am just writing this to hit the text limit
Fast delivery! Nicely detailed! Easily booked! A+!
Easy and without complication's. Good information and fast confirmation
The online booking seemed fairly easy and quick. I received follow up emails, which is appreciated. Smartfares seemed to have ticket availability, more than one time selection, and ease of use. I will be recommending this site!
A sido una buena experiencia! Los pasajes son baratos y contestan los mails
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members