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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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The total amount on the receipt was not the amount taken off the account
Fast and easy. Loved the price. Very appealing website
Amazing deals fair prices. And very fast and easy to use. Received my email with confirmation info within literally seconds after booking. Thank you
Excellent and quick information plus great deals.
I am excited and very pleased to have used SmartFares for booking our trip to Europe. I will of course use again in the future.
I am so happy with a fast and welcome service from smartfares. Thanks
I was trying to fix my issue and Clive kept repeatedly cutting me off when speaking. Then he kept trying to tell me what to do with my issue.
Great fare, I was helped, and it gave me a choice that I was looking for
The booking process is quick but the amount stated was not the amount I was made to pay. It was significantly higher when the final amount was deducted
It was really easy and fast to book my flight. The checkout was not complicated at all and less than 10 minutes I had my flight tickets.
I have a good experience, booked i flight and still good to go.
This site was ok I haven't made the my flight yet so I can't give a full look.
Travel agency very transparent and effective i will book with them again cheaper than most of the others when compared prices
So easy and excellent booking experience. The price was beyond words
Compre los pasajes y fue rapido. Lo recomiendo mucho
Final price not the same as initial deal but still a little better than directly with the airline.
The whole experience has been quick and easy. Everything went through without any problems.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members