Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The total amount on the receipt was not the amount taken off the account
Fast and easy. Loved the price. Very appealing website
Amazing deals fair prices. And very fast and easy to use. Received my email with confirmation info within literally seconds after booking. Thank you
Excellent and quick information plus great deals.
I am excited and very pleased to have used SmartFares for booking our trip to Europe. I will of course use again in the future.
I am so happy with a fast and welcome service from smartfares. Thanks
I was trying to fix my issue and Clive kept repeatedly cutting me off when speaking. Then he kept trying to tell me what to do with my issue.
Great fare, I was helped, and it gave me a choice that I was looking for
The booking process is quick but the amount stated was not the amount I was made to pay. It was significantly higher when the final amount was deducted
It was really easy and fast to book my flight. The checkout was not complicated at all and less than 10 minutes I had my flight tickets.
I have a good experience, booked i flight and still good to go.
This site was ok I haven't made the my flight yet so I can't give a full look.
Travel agency very transparent and effective i will book with them again cheaper than most of the others when compared prices
So easy and excellent booking experience. The price was beyond words
Compre los pasajes y fue rapido. Lo recomiendo mucho
Final price not the same as initial deal but still a little better than directly with the airline.
The whole experience has been quick and easy. Everything went through without any problems.
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at [email protected], or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

