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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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This process was super quick and easy. I felt supported with the extras like flexibility and price guarantees.
Very very very very very fast and efficient process.
Straight and fast response from booking so you don't need to wait for the answer
It was a great experience especially since its going be my first time travelling It was very easy and affordable for me thank u guys
It was okay could be better needs some work but ok
Very bad service I bought some flights that cost me 798us and when they confirmed the reservation they charged me 1100us what a bad service and if I canceled they told me that I would lose all my money I had to assume the charge, I should update the prices well this is false advertising
I am confused about Macair Airlines as I only see CM airlines as the provider from Roatan to San Pedro.
I would like to know this is a legitimate airline.
Una experiencia única por fin conoceré Lima la capital y veré a mi persona favorita, gracias smartfares
Straight forward, easy to navigate and without unnecessary bells and whistles.
No comments. Your feedback is greatly appreciated, and will be used to better inform and assist future SmartFares customers.
Good, easy and affordable. Email went quick so good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members