Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
No tengo experiencia no tengo experiencia no tengo experiencia
Well from your site perspective, UX is bad, because the site on checkout didn't register my action where I change the option where we don't want to seat by the window in plane, so later on we have to chat with your agent, which was great experience, later on we send the mail for refund for that one addon and hopefully we will receive refund in the end!
Great experience able to find a great deal on my flight will recommend to others.
Was a good experience purchase a fly in this website. Good prices and a Lot of possibilities to check. Thx
Ok! Все отлично! Подтверждение получил, по mail.
TV tvy hbh jnj k k k kmjbygtcctcyvhbininibyvcrctcybuninomo
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
What a better way to make a flight booking during these modern times! Fast an from the comfort of my home.
It was quick and easy to use. Thanks for getting back to me in a timely manner.
Excellent Service & Navigation! Cheap Prices! An great experience in locating a good deal for charter flying.
AAA+++ CUSTOMER SERVICE very helpful in making sure the information was put in correctly. Also getting all my flight information back to so I would be ready for my trip……..
La experiencia fue muy buena, eso si como tardo en debutar de mi cuenta pensé que estaba algo mal. Todo excelente!
User friendly,
Still waiting for the funds to be taken from my account.
Nice. Booking was easy. Fares didn't change. Overall good experience.
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at [email protected], or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

