Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Found the tickets that are cheaper than everywhere else. What surprised me that the booking was cheaper than official airline website by 35%
What surprised me was waiting 8 hours for a total confirmation though
This is the my first ticket purchase on this site. Easy and affordable
Estaba batallando con los preciasos y gracias se logró armar con Smart fares
Muy buena hasta el momento. Aún no he viajado por lo que espero que la experiencia siga siendo muy buena como hasta ahora
Thanks but you always change the price hope you have a better services
Easily accessible for booking. Good prices, I mean affordable.
Good experience with the booking, but please don't force people to review. It will only attract more negative reviews.
I been a long time since I'm purchasing tickets from this company I love to travel with you guys
I had a glitch with the booking on line as it made my reservation with a flex ticket
I called the help number and the agent fixed it for me immediately
Muy mal servicio, lo obligan a uno apagar mas que el monto que colocan en la pagina y despues solicitan mas dinero para aumentar
It was easy and quick process, also, cheap and good treat from the workers
No tengo experiencia no tengo experiencia no tengo experiencia
Well from your site perspective, UX is bad, because the site on checkout didn't register my action where I change the option where we don't want to seat by the window in plane, so later on we have to chat with your agent, which was great experience, later on we send the mail for refund for that one addon and hopefully we will receive refund in the end!
Great experience able to find a great deal on my flight will recommend to others.
Was a good experience purchase a fly in this website. Good prices and a Lot of possibilities to check. Thx
Ok! Все отлично! Подтверждение получил, по mail.
TV tvy hbh jnj k k k kmjbygtcctcyvhbininibyvcrctcybuninomo
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at [email protected], or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

