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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,747 reviews

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Azerbaijan
1 review
0 helpful votes
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Tired! To much questions.
I lost a lot of time wile got ticket

Date of experience: March 29, 2023
Ohio
1 review
0 helpful votes
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Airfare
March 29, 2023

Good price and fast response I might be willing to use them again in the future if it all goes well

Date of experience: March 29, 2023
Egypt
1 review
0 helpful votes
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Thank
March 29, 2023

Thank you very much. Thank you very much Thank you very much

Date of experience: March 29, 2023
California
1 review
0 helpful votes
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Easy
March 29, 2023

Very straightforward user friendly website with good deals

Date of experience: March 29, 2023
Michigan
1 review
0 helpful votes
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It got the job done
April 28, 2023

Because I wasn't able to select the individual flights that suited my son's needs I had to book 2 separate flights. The overall cost was good so that was a plau. It took some time to get the second flight confirmation. I had to call in to get it looked at to make sure it was going through.

Date of experience: March 29, 2023
Rwanda
1 review
0 helpful votes
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Slow booking
April 28, 2023

Booking confirmation delivery time was vague. Needed to call the customer service.

Date of experience: March 29, 2023
Costa Rica
1 review
0 helpful votes
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Great
March 29, 2023

It was good thanks for the help and all you guys did.

Date of experience: March 28, 2023
Philippines
1 review
0 helpful votes
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Online Booking
April 28, 2023

Wait for almost 4 days for the response. Not so satisfied.

Date of experience: March 28, 2023
Pennsylvania
1 review
0 helpful votes
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Good experience
March 29, 2023

Simple and easy to book the ticket. Rates were competitive to market rate.

Date of experience: March 28, 2023
North Carolina
1 review
0 helpful votes
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?
March 29, 2023

I was very pleased with the service at smart fares. The person I spoke to on the phone was very pleasant well spoken and very helpful. I have used smart fares in the past, and have been very satisfied with the service they provide. I will continue to use this agency.

Date of experience: March 28, 2023
Thailand
1 review
0 helpful votes
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Good
March 28, 2023

สะดวก รวดเร็วทันใจ ไว้ใจได้ เคยจองแล้ว ครั้งนี้เป็นครั้งที่2

Date of experience: March 28, 2023
Philippines
1 review
0 helpful votes
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First Time
March 28, 2023

Smart Fares seemed to show me a flight option with minimal layover, at the departure time I desired, which I did not find on other platforms.
I would like a full and inclusive summary of pricing to be earlier apparent in the selection process.

Date of experience: March 28, 2023
Mexico
1 review
0 helpful votes
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Nueva experiencia
March 28, 2023

Gracias, espero disfrutar que esta aerolínea, es una nueva experiencia para mi volar con ustedes.

Date of experience: March 28, 2023
Spain
1 review
0 helpful votes
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Horrible service.
The company sent the booking confirmation but when I arrived to the airport for the check-in I found out they never issued the ticket. When I finally managed to contact them they issued the ticket for a new price 100€ more expensive than the original price I had bought it.
Simply disgusting.

Date of experience: March 28, 2023
California
1 review
0 helpful votes
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Little known SmartFares
March 28, 2023

Started with Kayak but got switched to SmartFares which worked very well. Clear instructions on reserving.

Date of experience: March 28, 2023
California
1 review
0 helpful votes
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Good Service
March 28, 2023

Good Service as advertised. Everything was smooth. Thanks!

Date of experience: March 28, 2023
Minnesota
1 review
0 helpful votes
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Cost effective
March 28, 2023

Straightforward experience and easy to navigate! I appreciated the options available.

Date of experience: March 28, 2023
Argentina
1 review
0 helpful votes
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Rapidez, sencillo y facil.
March 28, 2023

Fue fácil poder elegir el vuelo ya que figuran varias opciones

Date of experience: March 28, 2023
California
1 review
1 helpful vote
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I got my booking confirmation quickly, but the information it provided was not clear, so I called to ask why the airline listed was different than what I booked, but the guy I talked to insisted that I had booked the right airline, so I asked him to send me another confirmation which he never did. I had to go to the airline's website to confirm my reservation which is not appreciated.

Date of experience: March 27, 2023
New Hampshire
1 review
0 helpful votes
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Good job
March 28, 2023

I liked the service of SmartFares. It is fast and valuable

Date of experience: March 27, 2023