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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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It was so easy to book a flight and I received the confirmation quickly
จะดีมากถ้าบอกน้ำหนักกระเป๋าของฉันได้กี่กิโลต่อหนึ่งผู้โดยสาร
I paid extra for window and adjacent seats and have not received any information on seat assignments.
Es mi primera vez y estoy media insegura hasta realizar mi viaje.
Good choice and happy internet site help me to choose
Ticket price shown Canadian dollars on your website, but charged for my credit card is US dollars, the terrible things are: make me pay extra money on the exchange fee, also the price is not matching on your website. If you're charging US dollars, should let the people know ahead, not after we finish the transaction.
I booked my flight to Europe.
And it was so easy.
Just one thing I could not figure about baggage. For next time, I want to know baggage is included or not.
Enjoyable, everything was laid out clearly and easily.
Found a great price online in CAD, then got a price on the invoice via email in USD, but the CAD/ USD conversion was wrong by about $130. It was disappointing to see the higher price on my visa transaction statement.
The price of the overall tickets were still cheaper than other online sites, though.
GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD
Buena comunicación, atentos con las confirmaciones y seguimiento de la compra
Is very well, but only English, is necessary another language.
Me parece práctico para sacar los vuelos ya que en la página se encuentran fácil
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members