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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,721 reviews

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Saint Lucia
1 review
0 helpful votes
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Review
February 3, 2024

It was fine. User friendly enough experience.postal code was my only concern. They aren't commonly used here.

Date of experience: February 2, 2024
Canada
1 review
0 helpful votes
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We called some minutes after because we took by error the choice of the seats, and we have been reimburse for the fees.The agent was very patient,
In spite of my bad english. I also receive one of their e mails in french.

Date of experience: February 2, 2024
Colombia
1 review
0 helpful votes
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MALA EXPERIENCIA
February 9, 2024

COMPRAS UN BOLETO, LUEGO NO TE ENVÍAN EL TICKET, LLAMAS Y TE DICEN QUE EL PRECIO SUBIÓ Y QUE DEBES PAGAR MÁS DINERO, MAS DINERO DE LO QUE VALE EL MISMO TICKET, INCLUSO EN LA PAGINA DE LA MISMA AEROLINEA, PARA OBTENER EL TICKET, LUEGO PIDES REEMBOLSO Y SE DEMORA HASTA 7 DÍAS, CUANDO POR CHAT TE DICEN QUE DEMORA DE 24 A 72 HORAS PARA QUE TE DEVUELVAN EL DINERO.

NO LOS RECOMIENDO PARA NADA.

Date of experience: February 2, 2024
Argentina
1 review
0 helpful votes
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Muy satisfactorio todo
February 1, 2024

Muy satisfactorio todo, cuando realice consultas me respondieron inmediatamente

Date of experience: February 1, 2024
Canada
1 review
0 helpful votes
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Easy booking process
February 1, 2024

Quick and seamless. Didn't change prices on me during purchase which is nice unlike other sites. Will definitely use again, thank you!

Date of experience: February 1, 2024
Chile
1 review
0 helpful votes
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The first time I tried to buy, when I had already entered the payment information and had pressed the pay button, while the page was loading, it took me out and I got a message that the price had increased 5 times its value! They charged me the original value, but they reversed it immediately. Clearly, I did not agree to continue paying 5 times the value. I did the search again, the flights were at the same value as before and it happened again. Days later I tried it again and it worked correctly. Anyways, the webpage does not provide much detail, so it was 24 hours of uncertainty, but in the end everything went well and I have my tickets confirmed by the airlines.

Date of experience: February 1, 2024
Argentina
1 review
0 helpful votes
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Excellent
February 1, 2024

This page help me to found the perfect trip at a perfect price

Date of experience: February 1, 2024
Canada
1 review
0 helpful votes
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Great prices
February 1, 2024

I got the greatest prices round trip, no complaints at all. It was a very smooth booking process.

Date of experience: February 1, 2024
Mexico
1 review
0 helpful votes
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Se toman su tiempo
February 1, 2024

Te avisan a tiempo si tú vuelo está disponible o no

Date of experience: January 31, 2024
Canada
1 review
0 helpful votes
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I got my confirmation quickly
February 1, 2024

I was able to find a reasonable date and seem to have no issues with confirmation, thanks

Date of experience: January 31, 2024
Canada
1 review
0 helpful votes
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Don't wait on hold!
February 8, 2024

Wanted to book flights for 6. Would not let me. Would only let me book one, then I was put on hold.

When he came back the prices had gone up. When I told him I was looking at the screen and it said one price he said that it hadn't updated yet. While I was on hold the price went up more than $100. That's bull $#*!.

Date of experience: January 31, 2024
Canada
1 review
0 helpful votes
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Not too much hassle
February 1, 2024

My experience was pretty easy,the only thing I don't see where to add my check luggage.

Date of experience: January 31, 2024
Dominica
1 review
0 helpful votes
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Was alright
February 1, 2024

For a first time it was good service will book with y'all again

Date of experience: January 31, 2024
Florida
1 review
0 helpful votes
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Smooth sailing
February 8, 2024

Very easy & straight forward I would recommend others to book with them!

Date of experience: January 31, 2024
Canada
1 review
0 helpful votes
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Price not match
February 8, 2024

Price showed in CAD dollars, but it was different and almost 80 dollars up of checking out

Date of experience: January 31, 2024
BO
1 review
0 helpful votes
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I didn't get a ticket!
February 25, 2024

I never got a confirmation from the airline, and SmartFares never responded to my email inquiry about the ticket. I had to buy a ticket directly from the airline and then contest the charge on my credit card.

Date of experience: January 31, 2024
Belize
1 review
0 helpful votes
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I love it
January 31, 2024

Great prices great service 👏 👍 👌 definitely recommend

Date of experience: January 31, 2024
Colombia
1 review
0 helpful votes
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Excelente page
January 31, 2024

Excellent, the page is so easy to buy tickets and quickly.

Date of experience: January 30, 2024
Canada
1 review
0 helpful votes
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I got good price
January 30, 2024

I got all information but I wanna if they give good service very good

Date of experience: January 30, 2024
Israel
1 review
0 helpful votes
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Great
January 30, 2024

Great experience. The booking was very fast and easy. I've got a very good price.

Date of experience: January 30, 2024