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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Good, I don't feel the need to write anymore about the experience
It's a good platform very fast, very easy to book and the fares are very affordable
The staff is very nice over the phone, we called in for modifications, and he was very helpful, many thanks!
If you already asked for am option about somethin, don't ask the same question on a different way, it can be tricky or complicted for dome people
Vuelos económicos para todos los estados unidos
Gracias
Nobody checked on purchase by an unknown scammer using my stolen credit card and passport.
I have never found cheap prices. I am very satisfied and I can't wait for my flight 🧳
Normal, bien, normal, bien, normal, agradable, bueno
Good very helpful. Took the pressure out of booking a flight. Internet site was confusing.
It was very easy to get the booking that we wanted.
SOY DE LA CD DE MÉXICO, CUANDO RESERVE MI VUELO, ME COBRARON LA RESERVACION DE MIS ASIENTOS. RESULTA QUE FUI CON LA AEREOLINEA Y NO TENIA ASIENTOS RESERVADOS. TUVE QUE VOLVERLOS A PAGAR. OBVIAMENTE ESTO FUE UN ROBO DE USTEDES Y DE VIAJALA
Very efficient the only issue is that we couldnt check if the bagagge was included in the fare even though we went through the link of the airline
I have been received flight ticket, your website is so amazing.
Fantastic service keep on dishing out tha fabululous service we to continue doing business together
I booked base on CAD price but after proceeding the payment, I was charged in USD and have seen that extra $25 was charged on my card from the ticket value.
Also no information was given about the carry on baggage on the confirmation email.
The web page shows a price in Argentine Pesos, and on the check out of the credit card, the amount was in u$ dollars at a substancial difference
Very helpful and knowledgeable staffs, easy to talk and coordinate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members