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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Quick, fast and on point.
I had made a mistake while booking and this was corrected and a refund was done fast and quick.
It was bad because at the end after I bought the ticket they wanted to raise the price by $35 I'm really disappointed because it's not the first time that I buy a ticket in this website
Here's my first experience with SmartFares. It was cool and nice and Quick.
Really Good Service thru the online purchasing of my tickets and also the customer service agents are very friendly and willing to help the customers
I had never heard of SmartFares but when doing a search on the internet for flights from Ireland to the US a discounted fee popped up, and it was from SmartFares. The flight is on Aer Lingus, a nonstop, with desirable flight times. I'm happy I found SmartFares and look forward to using them in the future.
The only way I could be sure is to have the money for a car wash or something and I would have a lot more to pay off my mortgage than the house I live on is the one that
Final priced was 570s but charge 630 euros from my bank without explanation.
Bought ticket in euro but send receipt in dollars just to charge extra 1.6% extra on exchange rate.
Scammer.
It was great service so far as first time. I have not faced any difficulties during booking.
Can easily look into the booking details. Great job
It is very quick and easy to understand. The priority of communication is of high quality and is well adhered to.
When I am setting an order, there are too many choices to pick up
It was super fast and easy experience in ordering a ticket.
My experience with SmartFares has always been highly satisfactory. A fast and easy way to book and purchase my tickets, accompanied of a very proffesional customer service. I highly recommend it!
This is my first time booking with this website
I don't do t know what to say.this is my first time booking with this site
It was easy and satisfying.the information was sent at the time they said it would of.very please with the service..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members