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SmartBuyGlasses Reviews Summary
SmartBuyGlasses has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Man får det som man beställa. Det kan man följa order hela vägen till det. Mycket bra jobbat. Rekommenderar till alla vill ha äkta vara. Tänk inte bara köp.
Très satisfaite du produit et de bonne qualité! Je n'hésiterai pas à recommander chez vous.
The glasses were great value for money and good quality I bought a smartbuy collection pair they were nice. But it took ages for them to be delivered maybe it was just my order but it really was weeks before I got them.
Great service, easy to order, good quality, fast delivery, good price
Very happy with my purchase from smartbuy glasses. Customer service was excellent. The glasses are well made and prescription adhered to. Delivery was quick and fuss free. Will definately be using this service again.
In the description was written fast delivery in 48 H, it is not real...
Dear Paolo,
We are sorry to hear that the delivery took longer than expected. Whilst items from our Fast Shipping section are dispatched within 24 hours, delivery times via express courier are usually within 3 working days.
If you could send me a private message with the Order ID we'd be happy to check on the details for you.
Regards,
Ben
The glasses are awesome, so sad that I lost them but I will buy them again from smartbuyglasses
Delivery took about a month but thats what i expected from other reviews. And the quality of glass is very Good.
Glasses were as described, so no problem at all.
Delivery took one month and customer service where answering my mail calling me by a wrong name, which is not professional at all.
Dear Mathieu,
Thank you for your feedback. Could you perhaps send us a private message with your Order ID? We'd be happy to check on what went wrong and provide further assistance.
Regards,
Ben
The prescription glass was not in any way near the origial Wayfarer "style", but it works as driving glasses. Looks too weird, like a really cheap knockoff.
Quality wise, great product, delivery and price, outstanding!
Il mio ordine (occhiali da sole) è arrivato dopo oltre un mese con molto ritardo rispetto a quanto era stato promesso durante l'acquisto. Non comprerò più niente su questo sito.
NEGATIVO
Estimado sergio,
Lamentamos mucho esta experiencia. Para poderlo ayudar de la mejor manera, puede por favor enviarme un mensaje privado con su número de orden?
Cordialmente,
Pablo
I had a very good experience when purchasing glasses.
Since it is the first time buying glasses on the internet I would have appreciate a response from you when you handled my prescription that all information need is there and everything looking complete to make the glasses.
I also would like to have a more specification of the glass since I am not sure of the quality of it. My other glasses seems not to be needed to clean as many times as my new ones purchased from you. The reeding part is very small on the glass.
Otherwise I am very happy with my purchase.
Dear Anne-Lii,
Thank you for sharing your experience.
We offer a variety of different lens indexes as well as lenses from the renowned opthalmic lens manufacturer, Essilor. If you could perhaps send me a private message with the Order ID, we'd be happy to check your order details and provide more advice on our lens selection.
Regards,
Ben
The most $#*!y site. Very late delivery took 1 and halv more than and very very complicated to get your parcel
Dear Eljas,
We are sorry to hear of this experience. Shipping to the US should only take around 3 working days. We'd be happy to check up on your order if you could send me a Private Message with the Order ID.
Regards,
Ben
Your company shipping the goods, you can not send the address, I will not buy your goods by the company, ask you to remove my email address, do not give me an email.
Order ID: HK*******702G
Dear Lee,
We're sorry for this experience. The provided shipping address in your order unfortunately could not be recognised by the courier service. However, we're glad to see that it was delivered successfully to your full address.
If you have any concerns, feel free to let us know.
Regards,
Ben
From the business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Eileen,
Thank you for your feedback and we're glad to hear that you are happy with your order.
Deliveries to the US should only take around 3 working days, so we apologise if there were any delays with the courier service. If you could send me a private message with your Order ID, we'd be happy to look into this with the courier to prevent it from occurring again.
Regards,
Ben