On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SmartBuyGlasses Reviews Summary
SmartBuyGlasses has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
We monitor reviews for authenticity
It takes 1 month for shipment (next day shipment product)...
Promised free lens cleaning kit wasn't shipped...
Good product.
J'ai commandé des verres que j'ai réçu dans les delais prévus et le produt etait identique a ma commande en somme une satisfaction totale de ma part
:-)
I have waited for one month a pair of sunglasses which were available yet. Not a good experience at all
Dear Alessandro,
I'm sorry to hear of this experience. Could you send me a Private Message with your Order ID? We'd be happy to check and provide solutions.
Regards,
Ben
Recibà mis gafas graduadas en perfecto estado de graduación y los cristales perfectos al igual que la montura... La única pega es el largo tiempo de espera ( un mes desde la realización del pedido)
Sturdy, chic shades. Will recommend.
Quick delivery, excellent customer service.
Fab glasses, very fast shipping and delivery. Great price. What more could one ask for. Will purchase again.
It took about 4-5 weeks before I got my delivery. Very happy With my sunglasses that i ordered, but not that It took so long before i got them. On the website It says that It will take maximum 10 says.
Dear Sandra,
We are very sorry to hear of the delays in your delivery. We'd be happy to check on the reasons of the hold-up for you if you could send me a Private Message with the Order ID.
Regards,
Ben
The delivery took almost 2 weeks even though they sent the package the day after ordering but that's okay because it's free delivery.
The shades I ordered didn't sit well, they were very skewed.
After contacting the support I sent pictures of myself wearing the glasses and got an okay to return them. The whole thing went exceptionally smooth and now I got a new pair that I'm happy with.
Prices are the best and they have the greatest selection of sunglasses that I have found on the net.
Aunque el producto era el elegido, tardaron un mes en la entrega de las gafas, no 10 dias como dice la página web
Estimado Pablo D,
Lamentamos mucho esta experiencia. Para poderlo ayudar de la mejor manera, puede por favor enviarme un mensaje privado con su número de orden?
Cordialmente,
Pablo
I am satisfied with my purchase. Glasses are good quality, no expensive, free shipping and quite fast comparing to way it has reached. I reccomend.
The positives - Amazing selection of Genuine Frames (I checked with Suppliers), easy ordering & easy payment.
The Negatives - Dreadful lenses (I am getting mine replaced), Awful delivery, they screwed up both of mine & poor customer service who didn't care when I couldn't locate glasses.
Dear Robert,
Thank you for your feedback and we are very sorry to hear of the delivery issues you experienced.
Could you send me a private message with your Order ID? Our Service Manager will help check what went wrong and provide assistance.
Regards,
Ben
Fast and reliable. I will buy again from this site
From the business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Luca,
Thank you for your feedback and we're sorry to hear of the long shipping time. Shipping to within the US should only take around 2-3 working days. If you could private message me your Order ID, we'd be happy to check this for you.
Regards,
Ben