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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,480
This company responds to reviews on average within 0 days

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Gibraltar
1 review
0 helpful votes
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Dwight is excellent for service
September 14, 2025

Dwight provides great after sales care, which matters a lot. The overall purchase experience is also very good.

Date of experience: September 4, 2025
Herman B. SKYLUX Travel Rep
7 months ago

We are so pleased to hear that Dwight provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Virginia
1 review
0 helpful votes
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Easy ticket purchase
September 14, 2025

The process of purchasing the ticket was easy however, I had no option to choose my meal plan or seat choice

Date of experience: September 3, 2025
Herman B. SKYLUX Travel Rep
7 months ago

We’re happy to hear that your booking experience with Skylux Travel was smooth and straightforward!
Regarding meal preferences and seat selection — in many cases, these options are managed directly by the airline after the ticket has been issued. Some airlines allow seat and meal selections only through their official website or closer to the departure date, depending on the fare type.

Washington
1 review
0 helpful votes
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So, when we booked our flights with Ruby we were thankful that we had already traveled earlier in the year and we had some advantages working again with her.

Date of experience: September 2, 2025
Herman B. SKYLUX Travel Rep
7 months ago

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Ruby will be thrilled to know they made your trip planning effortless and enjoyable!

Virginia
1 review
0 helpful votes
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Hunt T made my travel planning effortless. He found a great flight deal and handled everything smoothly and efficiently. I truly appreciate his professionalism and quick support. Highly recommend!

Date of experience: September 3, 2025
Herman B. SKYLUX Travel Rep
7 months ago

We are so pleased to hear that Hunt T provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

California
1 review
0 helpful votes
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Excellent!
September 12, 2025

This is my second time buying with you guys, it was a great deal this time as well. Keep it up! Dayton was really good and efficient as well... made my purchase a breeze :)

Date of experience: September 2, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Thank you for your kind words about Dayton! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

West Virginia
1 review
0 helpful votes
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Excellent Customer service that you rarely meet anymore these days. Prompt service and outstanding communication. My go to lace for travel arrangements. Keep going!

Date of experience: September 2, 2025
Herman B. SKYLUX Travel Rep
7 months ago

A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!

Illinois
1 review
0 helpful votes
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Ticket exchange
September 12, 2025

The agent was able to help me make a change to my itinerary. She took the time to find the right itinerary with the least cost.

Date of experience: September 2, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

Canada
1 review
0 helpful votes
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Great service
September 12, 2025

Seymour was very helpful and very patient. He would attend to my queries right away. Polite and respectful

Date of experience: September 1, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Thank you for your kind words about Seymour! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

New York
1 review
0 helpful votes
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Lucy was a great help with putting together a flight to and from our destination. She had knowledge about different airlines and what to expect from them. I was pleased with our choice of flights.

Date of experience: September 1, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Luxury travel is all about impeccable service, and we’re so happy to hear that Lucy provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!

New Jersey
1 review
0 helpful votes
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Atilla was very easy to work with for our business class trip. He was very patient and very professional in recommendation. Highly recommend.

Date of experience: September 1, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Luxury travel is all about impeccable service, and we’re so happy to hear that Atilla provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!

Nevada
1 review
0 helpful votes
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Excellent Service!
September 10, 2025

Abby helped me find a flight itinerary that will suite my needs. Her patience in working with me is commendable. Thank you so much Abby! Really appreciated your help.

Date of experience: August 31, 2025
Herman B. SKYLUX Travel Rep
7 months ago

What a pleasure to hear about your positive experience with Abby! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

New Jersey
1 review
0 helpful votes
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I used this airline ticketing website to book my trip (would be my second time using this site) and the overall experience was smooth and efficient.

Date of experience: August 29, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

Greece
1 review
0 helpful votes
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Good and bad
September 8, 2025

Great customer service. However your pricing is unacceptable. Being a travel agent I know what the costs are in changing an airline ticket. I saved money on the initial flights but lost money on changing the schedule. I could have booked direct and save some money.

Date of experience: August 29, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Thank you so much for your 5-star review and for taking the time to share both the positives and the challenges of your experience with us. We’re truly delighted to know that you found our customer service great, as our team works hard to make every booking as smooth as possible. At the same time, we sincerely value your perspective regarding pricing and change costs. We understand how these adjustments can impact the overall value of a trip, and your feedback will help us further improve how we support our customers in similar situations. We greatly appreciate your trust and are grateful you chose us for your travels. We look forward to assisting you again and making your next experience even better.

Mississippi
1 review
0 helpful votes
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Reservations with Dublin
September 8, 2025

Dublin was excellent to deal with, he gave me many choices of flight times and let me make the decision. This is my third time to use Skylux.

Date of experience: August 28, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Thank you for your wonderful feedback! Dublin takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!

Washington
1 review
0 helpful votes
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The agent looked diligently for the best flights given the various parameters I communicated to him.

Date of experience: August 28, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Thank you for your thoughtful review! We are dedicated to ensuring that every aspect of your booking experience is effortless and refined. Your feedback reassures us that we are achieving our goal. We look forward to making your future travels just as memorable!

California
2 reviews
0 helpful votes
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SkyLux one again!
September 5, 2025

Please to be Helped by "Moe A" once again after previously having our travel plans arranged for Japan and Hong Kong earlier this year.

Date of experience: August 26, 2025
Herman B. SKYLUX Travel Rep
7 months ago

We are grateful for your kind words about Moe A! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

New Jersey
1 review
0 helpful votes
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Upcoming trip to "Italia"...
September 4, 2025

We booked through Skylux on a recommendation from a frequent site user and dear friend. We were put in touch with "Pablo C Devera" some weeks ago but we could only commit just recently. Pablo gave us plenty of options, but we live in New Jersey and didn't want to drag ourselves (kicking and screaming) to JFK. We've now settled on an itinerary out of EWR, so we'll see how it goes. Pablo was very attentive and responsive... very impressed with his efforts... Not so sure we needed to hear the "full monte" sales pitch, but we suppose that this "goes with the territory :)" NOTE... Pablo did "warn" us about the "add-ons" that are automatic, unless you check NO in the right box (there are about four boxes)... if you miss these options..."ka-ching"... more moola on top of your ticket. Most of these "OPTIONS" are really only scare tactics..."what if the sky falls?"... or worse still "what if the airline loses your significant other's make-up bags?" We're now all signed-up for the US-Italy trip...

Date of experience: August 25, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Thank you for sharing your detailed experience! We’re thrilled to hear that Pablo C. Devera was attentive and responsive throughout your booking process. It’s great that you were able to find an itinerary out of EWR that works for you. Regarding the add-ons, these options are often automatically selected by the airline or booking system, and while some may feel like extra caution or “what-if” protections, they are optional. It’s always a good idea to review and uncheck any options you don’t need to avoid unnecessary charges.

New York
1 review
0 helpful votes
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Very Helpful Agent
September 4, 2025

I was looking for a less expensive Business Class flight to Morocco, and the SkyLux agent was very helpful. Over a series of phone calls and emails we found a much more affordable fare, navigated all of the online information needed, including a little issue with my bank, and completed the transaction. My only reservation is that while the fare was most attractive, there were several other costs that came up later. However, it is still a better fare than others I had found.

Date of experience: August 25, 2025
Herman B. SKYLUX Travel Rep
7 months ago

Thank you for sharing your experience! We’re delighted to hear that our SkyLux agent was able to assist you in finding a more affordable Business Class fare to Morocco and help navigate all the details, including the banking issue. Regarding the additional costs that came up, please note that some fees, taxes, or airline surcharges may appear after the initial fare is displayed. These are often set by the airline and depend on the itinerary, seat selection, and other services. Even so, we’re glad you still found the fare to be better than other options.

California
1 review
0 helpful votes
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I enjoyed and appreciated speaking with Eddy as I worked with Skylux for the first time. He helped me muddle through the computer work with a real positive attitude. I now have his personal number and will use it again when I travel.

Date of experience: August 24, 2025
Herman B. SKYLUX Travel Rep
7 months ago

We are so pleased to hear that Eddy provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

California
1 review
0 helpful votes
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Good Price
September 3, 2025

There is a lot of steps to navigate ( from insurance trying to sell) before you get to the payment page

Date of experience: August 24, 2025
Herman B. SKYLUX Travel Rep
7 months ago

We’re glad you found the price reasonable! The extra steps, such as optional insurance and add-ons, allow customers to choose additional protections or services. However, you can skip them if you prefer and proceed directly to payment.