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SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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I had booked Buisness Class ticket from Detroit to Mumbai via Istambul on Turkish Airline.
I just learned that flight from Istambul operated by Indigo airline DOES NOT have buisness class!
This amounts to fraud! I would like Skylux agency to remedy the situation and provide satsfactory explanation.Te agent I dealt was Hakim.
Chandrakant C. Kapdi, M.D.
Paul was personal, showed interest and confidence. Paul knew his business and acted efficiently and quickly. He was responsive to all our questions and concerns and even went the extra mile to help us get the layover we wanted. We looo forward to using his service again
Thank you for your positive feedback about Paul. We're pleased to hear about the excellent service you received. Your satisfaction is our priority, and we look forward to assisting you again in the future. If you have any more questions or travel needs, feel free to reach out.
Always clear...patient and comes thru with what we hope for in traveling.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Very satisfied, Maxwell my travel advisor was very professional and accommodating, made the process simple and successful
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Just great,Eve was the easiest person I have ever talked to in the Travel and Airfare department,I checked on all my flights and seat assignments and they are exactly what I wanted. Thankyou Eve
Thank you for your feedback! We really appreciate it.
Thank you for the great review! We wish you safe travels.
I was able to get multiple options of going to India. Stayed on line and also was able to complete purchase online.
Will strongly recommend service.
Thank you for the great review! Safe travels.
Diaz was wonderful. He found an optional flight for $730 less. He was fast, courteous and knowledgeable.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Excellent experience. You won't take my input because you want at least 50 characters. You have them now!
CHARLES C., Thank you for the positive feedback! We're delighted to hear about your excellent experience.
I tried to get in touch with my previous travel agent Betty and she had left. I attempted 4 times to connect via email over 2 weeks before I called in to find out she was no longer with the company. Once this issue was cleared up the booking was seamless with a new agent Corbain who was also really good.
Dear BENJAMIN A,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon.
It's our goal to deliver the highest quality of service to all of our customers.
You will soon be contacted by our representatives.
Your review is assigned a special ID:283569
Very smooth and efficient process...
I've been on SkyLux's email list for years, once made an enquiry but purchased tickets elsewhere for some reason. This year I submitted an inquiry to SkyLux at the same time my husband started looking on the typical airline/travel sites. We're fairly flexible and could find OK fares if we flew in and out of Amsterdam or Paris, but any time we looked at flying out of Lisbon the fare would increase dramatically. We know it's pretty cheap to fly from Lisbon to Paris, but once you split your itinerary, you're on the hook if any flights get missed.
So I sent an inquiry to SkyLux for flights between Phoenix and Paris. Derek called back with a reasonable rate then we started exploring where we really wanted to go to keep it on the same itinerary. Tweaking it to Flagstaff to Amsterdam, return from Lisbon to Flagstaff was basically the same price while my husband was seeing it double once customized. Derek knew the seat types and other details about the flights, that airline personnel often don't even know. He was even able to book us on AA flights rather then their partner BA, which can be harder to deal with when problems arise.
When presented with the proposal, my suspicious husband said "Let's give them a try." and by the next morning we'd booked our flights and were able to see them on AA's app and make a few tweaks to our seat assignments. Next time we'll be contacting SkyLux first.
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer! Looking forward to assist you once again in our best way! We wish you a comfortable flight and an awesome journey!
I had great experience working with Diego & I will highly recommend him
Thank you very much for sharing your positive impression on our services! We appreciate it a lot! Diego is amazing, indeed!
Last minute flight request to Perth Australia, came through with everything i requested, Novak's help late at night was above and beyond,
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Albert came up with a solution very quickly and helped us rebook my flight with very little extra payment.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Noah was outstanding. He was also very responsive to my needs.
Chandrashekhar K., Thank you for your feedback! We're thrilled to hear that you found good value and great customer service, with Noah being outstanding and responsive. We appreciate your kind words!
CARDIFF B., Thank you for your positive feedback! We're delighted to hear that August provided outstanding and professional service.
Very professional, patient and excellent manners. Will always use their service.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
This was the worst travel experience I have ever received. The rates went up in under a minute when I was booking and was blamed for being to slow but it was less than a minute. I purchased the insurance and even though I got covid and submitted a doctors note I still was denied a refund. The process was so poor and the protection was zero. I will never use again and I will urge anyone I know to never use.
Dear Jaime S,
Thank you for contacting us.
We are sorry to hear that you had a bad experience.We very much appreciate your patience and understand any frustration you experienced.You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 282727
Thank you in advance.
It's my first time trying Skylux Travel services. I will highly recommend especially Denver who helped me booked my travel needs. Denver was very professional, helpful and respectful. Denver made me feel a very valued customer and took the time to understand my needs and went above and beyond in explaining in detail the process and my options. Denver made sure that I get the best option possible and his service was prompt. I will definitely avail of SkyLux services in my future travel needs. Thank you Denver!
You are so so welcome! Denver is awesome and are so grateful for his ability to make our customers Happy! Thank you very much for being our Customer! Looking forward to assist you once again!
Rick was very helpful, polite and considerate and found us several options. Would certainly ask for him again.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Chandrakant k.,
We are truly sorry to hear about your disappointment with our agent's assistance!
Your complaint is assigned a special ID: 284253 and the agent is already working on your case and shortly will get in touch with you!
We will do everything in our power to satisfy you with the result of our consideration!
Thank you very much!