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SKYLUX Travel

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
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Louisiana
1 review
0 helpful votes
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Great Service and great price
December 28, 2023

Scott did a wonderful job. Found me a great ticket at great price. Very satisfied.

Date of experience: December 28, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the excellent review! Safe travels.

Georgia
1 review
0 helpful votes
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Great
December 28, 2023

Dean worked very hard because I not good with computers he did a great job

Date of experience: December 28, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your wonderful review! We wish you safe travels.

California
2 reviews
0 helpful votes
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Spain and France, here we come!
December 28, 2023

This is our second time using Jerry at Skylux. He is very helpful, very precise and answers questions/address issues very promptly. One of my favorite things is that he understands that everyone can't afford business or first, so works around that to find comfortable seats/flights that meet the budget. Nice guy and very competent!

Date of experience: December 27, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are glad that our agent Jerry was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
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Excellent care
January 19, 2024

Wembley great- knowledge great and prompt and helpful

Date of experience: December 27, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear ARNOLD G,
We are delighted that you have shared your opinion with us.
As you have left us a 1 star rating, we have assigned you a special ID: 282149 and one of our representatives will be in touch with you shortly.

Pennsylvania
1 review
0 helpful votes
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COMPLEX ITINERARY
December 24, 2023

Agent was alert to subtleties in scheduling travel around week-long tour and made my connections perfectly.

Date of experience: December 24, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for such a wonderful feedback! It means a lot to us and we wish you safe travels.

North Carolina
1 review
0 helpful votes
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Skylux did an outstanding job scheduling my flight and ensuring everything was takeb care of. Very pleased with their service..

Date of experience: December 22, 2023
Herman B. — SKYLUX Travel Rep
over a year old

FREDERICK H., Thank you for your positive feedback! We're delighted to hear that Cody provided professional service.

Malaysia
2 reviews
0 helpful votes
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The travel consultant keeps changing
January 14, 2024

Very frustrating as you work with a particular consultant and they leave without informing you.
Then you have to find someone else.

Date of experience: December 22, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 281457

Florida
1 review
0 helpful votes
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Great service. Great deals
December 21, 2023

We needed three business class tickets to Europe and Jackson kept looking for us until the right one came along. He was wonderful to work with and we are very happy with our tickets

Date of experience: December 21, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Thailand
1 review
0 helpful votes
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Best agent!
December 20, 2023

We were in urgent need of an immediate flight, therefore I called. In less than 30 minutes we were given several booking choices. Our Business class flight was booked for the following day!
Thank you Nicole!

Date of experience: December 20, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

South Dakota
1 review
0 helpful votes
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Great service
December 19, 2023

I have not booked international flights before and the agent was very patient and worked through various options with me.

Date of experience: December 19, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Jennifer, we're thrilled to hear that you had such a positive experience with Julian S We appreciate your trust and are delighted to have met your satisfaction.

Massachusetts
1 review
0 helpful votes
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Fantastic Experience
December 16, 2023

Experience was amazing and the person was knowledgeable

Date of experience: December 16, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear VARUN b., Thank you for your kind words! We're thrilled to hear that you had an amazing experience and found our staff knowledgeable. If you have any more questions or needs in the future, feel free to reach out. We appreciate your feedback!

California
2 reviews
0 helpful votes
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Julian S is the Best!
December 15, 2023

Julian is ingenious. His travel tips guarantee you that you're being serviced by a professional. How can you not 'book' your trusts in his expertise. TY Julian!

Date of experience: December 15, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear ROBERT, We're thrilled to hear that you had such a positive experience with Julian S We appreciate your trust and are delighted to have met your satisfaction.

Nevada
1 review
0 helpful votes
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Job well done
December 14, 2023

I have never had a more enjoyable experience flying. Kit was exceptional!

Date of experience: December 14, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear James R., Thank you for your kind words! We're thrilled to hear that you had an enjoyable flying experience, and we appreciate your recognition of Kit's exceptional service.

Oklahoma
1 review
0 helpful votes
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Job well done
December 14, 2023

I've have used this service before. Plan to used them again in the future

Date of experience: December 14, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

Texas
1 review
0 helpful votes
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Economy ticket purchase
December 14, 2023

Agent was patient to get decent price for a last minute travel plan.

Date of experience: December 14, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon!

Texas
2 reviews
0 helpful votes
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Moe, A was very patient
December 14, 2023

Moe was willing to review my various options given my age and related issues

Date of experience: December 13, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We love hearing from you! Thank you for leaving feedback for us!

Bulgaria
1 review
0 helpful votes
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The experience was great, due to the professionalism of my travel agent.

Date of experience: December 13, 2023
Herman B. — SKYLUX Travel Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!

Texas
1 review
0 helpful votes
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Great Service and Great Price!
December 12, 2023

Courtney was professional and worked with me over a few days to find the right options for me and my wife. She found us great tickets at an even better price. I couldn't be happier with this service and will definitely use them again.

Date of experience: December 12, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Georgia
1 review
0 helpful votes
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Chad Bale did a great job.
December 11, 2023

Excellent. Thank you again for your professionalism.

Date of experience: December 11, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Wade, Thank you for your kind words. We're pleased to hear that Chad Bale did a great job, and we appreciate your acknowledgment of his professionalism. Your satisfaction is important to us.

Florida
1 review
0 helpful votes
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Hugh, our advisor
December 10, 2023

He was very patient and very helpful. Never lost his patience

Date of experience: December 10, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!