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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
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Florida
1 review
0 helpful votes
Follow HENRY W.
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Wayne is a very professional agent and yet very patient. I always plan my international travel with SKYLUX.

Date of experience: December 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon!

Michigan
1 review
0 helpful votes
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Excellent service
December 7, 2023

I recently had the pleasure of booking business class tickets through Skylux Travel Agency, and I must say, the service I received was nothing short of excellent. From start to finish, they exceeded my expectations and made the entire process a breeze.

First and foremost, their staff demonstrated a deep knowledge of the travel industry, and they were able to provide me with a range of options tailored to my preferences and budget. They took the time to listen to my needs and answered all of my questions with patience and professionalism.
I will undoubtedly turn to them for all my future travel needs, and I wholeheartedly recommend their services to anyone seeking an stress-free and luxurious travel experience. Bravo, Skylux Travel Agency!

Date of experience: December 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Louay, thanks a ton for your stellar feedback! We're thrilled you had an excellent experience booking business class tickets with Skylux Travel Agency.

Your kind words mean a lot to us. Looking forward to assisting you with your future travel needs!

California
1 review
0 helpful votes
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Good value good service
December 7, 2023

Not only The flight ticket I bought from Skylux cost less than the airline website itself, Mckeynzie also upgraded me from economy to business class in one of the smaller segments of my multiple stops without extra cost to me. That's a good deal and service.

Date of experience: December 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad for your satisfaction with our services! Mckeynzie is awesome, indeed! Thank you so very much for dealing with us!

California
1 review
0 helpful votes
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Ace WAS AN "ace"!
December 6, 2023

Ace Worked hard each day trying to meet my Needs. Great Job!

Date of experience: December 6, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Dean, thank you for your kind words!We appreciate your continued trust and loyalty as a Skylux customer. If you have any more needs in the future, we're here for you!

Arizona
1 review
0 helpful votes
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Do NOT Trust this company
December 29, 2023

Travel Lux is NOT an honest company! They have over charged me over $500 and will not refund it.
Beware, they have "service fees" for making the reservations and "token of appreciation" fees which are mandatory and NOT refundable. There are no discounts with this company - only more fees and their agents are incompetent. You will be sorry if you use this company!

Date of experience: December 6, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Suzanne,

Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID:278706
Please email this ID to [email protected] With your booking confirmation number, and we will get in touch with you.

Looking forward to hearing from you.

Thank you.

District of Columbia
1 review
1 helpful vote
Follow DAVID V.
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For most of our interaction Skylux only gave me price options I could find myself on the airline site. There were no special deals on first class -- the 70% off ads must apply to only a very limited number of flights. In the end, though, they had a better price for premium economy than the airline was offering at that time... so we saved a few hundred dollars per ticket. (I could have matched the price on a different airline for slightly less convenient flights.)

Date of experience: December 6, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear David, please accept our apologies that you had to go through such an ordeal. We are prioritizing the issue you're facing that's why we have already assigned you a special ID:278542, and our proper department is already working actively and they will contact you shortly. We kindly ask for you patience.

Florida
1 review
0 helpful votes
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Bolivia Fishing Trip 2024
December 5, 2023

Our experience started in July of 2023 with Mario giving us a quote. His exemplary patience with us keep us coming back since 2020. He never complain how ever early we call him prior to our planned escapes and routine annual vacation to Romania. This trip to Bolivia is in August 2024 and we have been emailing and calling him since July of this year! That's excellent customer service in our books! Next trip is Thailand, December of 2024 and he already gave us quotes but we will have to wait a few more months to play with pricing.

Date of experience: December 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Gheorghe, we truly appreciate your loyalty and the kind words. It's wonderful to hear that Mario's dedication has kept you coming back since 2020, and we're thrilled to have assisted you with your travels. We're looking forward to helping you plan your upcoming trip to Bolivia in August 2024 and your future adventure to Thailand in December 2024. If there's anything specific you'd like us to focus on or improve, please let us know. Safe travels, and we appreciate your trust in us!

North Carolina
1 review
0 helpful votes
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Colton helped me get the best routes, deals and itinerary on the dates I wanted to travel during the busy season. He is very helpful. Highly recommend!

Date of experience: December 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Ronit, thank you for the glowing feedback! We're thrilled Colton could help you with the best routes and deals during a busy season. Your recommendation means a lot. Looking forward to assisting you with future travel plans!

Texas
1 review
0 helpful votes
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Excellent Customer Service
December 5, 2023

Gomez and SkyLux always do a excellent job of finding us the best itineraries and prices. Gomez is extremely diligent, efficient, knowledgeable, and professional, and a pleasure to deal with. Excellent customer service!

Date of experience: December 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear James, thank you for your kind feedback! We're delighted Gomez and Skylux have met your expectations. We appreciate your compliments on Gomez's diligence and professionalism. If you have any suggestions or specific preferences, feel free to let us know. We look forward to continuing to provide you with excellent service!

California
1 review
0 helpful votes
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Lax to taipei
December 4, 2023

I got a premium economy after failing to get biz class...it just did not work out but premium economy is good enough

Date of experience: December 4, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you very much for purchasing your ticket with our company! We hope your trip would be Amazing even with a premium economy! It is also a good option.

Florida
1 review
0 helpful votes
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Helpful advice
December 4, 2023

I was given time, patience and great advice as I plan my dream trip.

Date of experience: December 4, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Jane,
We highly appreciate your positive feedback and delighted that we helped to manage your dream trip.

Texas
1 review
0 helpful votes
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SkyLux is the go-to Travel Agent
December 2, 2023

Working with Blake is an awesome experience. I am not just working in an online environment, but he calls me to go over the ticket options and makes sure I totally understand every leg of the trip. I am never disappointed.!

Date of experience: December 2, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Indeed, Blake is a awesome and we are so proud of him! Thank you very much for sharing your amazing impression on our services!

Texas
1 review
0 helpful votes
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Courteous patient service
December 1, 2023

Worked patiently for 2 weeks to get business fare on multi city Europe trip.

Date of experience: December 1, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!

California
1 review
0 helpful votes
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Easy booking with Bradley
December 1, 2023

Bradley is so flexible and patient. Easy to work with.

Date of experience: December 1, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We appreciate your positive feedback and look forward to assisting you once again!

Massachusetts
1 review
0 helpful votes
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Great experience!
December 1, 2023

Matt was responsive, honest and had our best interest at heart. He made booking our trip so easy.

Date of experience: November 30, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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My 3rd time with Skylux
November 30, 2023

Walker gave great service and even fixed a price decrease the next day

Date of experience: November 30, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear DONALD s., Thank you for your feedback! We're delighted to hear that Walker provided great service and promptly addressed a price decrease the next day.

Texas
1 review
0 helpful votes
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First time user. Great experience!
November 29, 2023

First time user. Jackson was very patient and had some excellent recommendations!

Date of experience: November 29, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear JEAN B., Thank you for your feedback! We're thrilled to hear about your positive experience with us. We look forward to serving you again in the future.

Arizona
1 review
0 helpful votes
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Prior Success
November 29, 2023

We have used this service several times and Sullivan has always been more successful in landing smoking deals on One World partner airlines which i prefer due to my Lifetime Executive Platinum status. Nonetheless i recognize the price gouging going on in most airlines and appreciate the deal we got

Date of experience: November 29, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear PAUL H., Thank you for your kind words! If you ever need assistance again, feel free to reach out. Safe and pleasant travels!

California
1 review
0 helpful votes
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Excellent service
November 28, 2023

Dean did a great job in finding us a good price and his explanations were very clear!

Date of experience: November 28, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear CARL K., Thank you for your positive feedback! We're delighted to hear that Dean provided excellent service in finding a good price, and we appreciate your recognition of his clear explanations.

California
1 review
0 helpful votes
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I requested a business class itinerary. The prices quoted were really good so I booked. Later I noticed on the paperwork that one of the flights was in economy, so of course it was cheaper.

To their credit Skylux upgraded me to economy with more leg room and insured the flights so I could cancel or change without penalty with no additional funds from me.

The agent was quite nice and apologized. Honest mistake? Perhaps. But I never once mentioned that I wanted to fly economy.

Date of experience: November 28, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Will G.,
We are truly sorry to hear about your disappointment with agent's assistance!
Your complaint is assigned a special ID: 276992 and the agent is already working on your case and shortly will get in touch with you!
We will do everything in our power to restore our reputation in your eyes for your further cooperation with us!
Thank you very much!