SKYLUX TravelReviews 3,037

This is my fourth business class purchase from Zander Weiss, a top notch travel agent who provides a superb customer service. Will keep going back to him. He finds the best itinerary at the lowest price possible.

When we decided to go to South Africa, Ronnie was a great help in getting a great set of prices for all our flights. So when we decided to check off the Final Continent in my Bucket List, Ronnie was again our agent. He worked with me to get good prices as well as finding the shortest lay-overs on the long hauls by using United and American airlines. While a Million MIler on Delta, with less than 100,000 miles to Two Million Miles, I gave up Delta miles for cost considerations. But Ronnie found a Delta partner four our Intra-Latin America flights.

This is a third class company and works very fishy. Does not answer clearly to the questions. Once I told the agent can you be simply clear to my with price options with airline and stop duration so I can decide but the agent wanted to only know what she wanted was my maximum budget. I was surprised how the agent was just fed up and not willing to answer any question.

Sean was very patient and worked very hard to get a business class flight to Australia for me! There was a lot of back and forth and changes due to us living through the pandemic, and he remained positive, polite and professional at all times! Good customer service is hard to come by these days and great customer service is near to impossible - Sean was greats and deserves every bit of 5-stars! Thanks Sean I'll be using Skylux again because of the service you gave me!

Do not buy tickets with this company.
They sold me a insurance saying that if I had to make any changes would be free of cost. Now I'm trying to change my ticket they keep adding so many fees.
They promise to return my phone call and never do. Each agent gives you a different price for the trip.
They were really nice to sell the tickets and now they are providing the worst customer service that someone would expect for such a high price point service. Run!

I was introduced to Skylux by a friend who has done a lot of business with them. Flem, my agent, arranged a wonderful itinerary for me to travel to Switzerland in 2020. He was polite, efficient, knowledgeable and blew me away with the speed of his responses and research.
Now my family is heading to London and less than 24 hours after sending an email to Flem for help, we are booked on flights that incorporate everything we asked for. He works magic!

Skylux is a lux service platform for purchase classes flight tickets.

Our agents are patiently help us for the tickets, unfortunely due to Covid-19 pandemic, we have to cancel our flight and request refund.
Seymour & Toper are professionally and responsibly helped us until the procedure was completed and gave us afterward service.

For this reason, we're sure that we'll recommend Skylux to our friends and we'll look for their service for our future flight tickets purchase.

Skylux Travel representatives are very polite and helpful. I would absolutely recommend this service to all travelers!

I got some tickets for an international trip. I am a bit nervous as to how it will work out because my agent said he could only book the international leg of journey, so I had to get the domestic part myself. In doing so, my baggage will not be checked all the way through, I will have to retrieve it and then re check it in, which is something I have never done in my 30 plus years of international travel. I will have to wait and see how the arrangement works out once i take the trip next month. Fingers crossed.

I booked travel in 2019 and paid for ticket protection. Because of Covid, the Italian Gov would not allow incoming visitors. Delta allowed cancellations and rebooking without fees but required fare diff. I recently rebooked, The Skylux Rep Reggie Moore advised me to accept the new charges and decline the New travel protection and that he would:"Take Care of " the travel protection after booking. Booking was completed on 11/25/2020, I have made multiple efforts to reach out and now Mr. Moore will not return my emails or phone calls.