Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
We monitor reviews for authenticity
I have used this company for a few years now and Wells has always found the right flight and price for me
My flight was canceled due to minor restrictions by the airline which my agent did not tell me. I am asking for my refund and yet to receive it.
Norm was very helpful and knowledgeable. We were forced to cancel.and reschedule and he made the process painless and handled it nicely. Ypu can trust Skylux and I will be using them again for sure.
Angelique who we worked with was extremely responsive, quick and delivered a wonderful price for our upcoming trip.
Thanks Zackary for taking care of our booking. His efforts and enthusiasm is well appreciated. Skylux is the best!
Got my flights exchanged fast. The alternative options offered were very reasonable, so I will definitely book more flights in future with this company.
After our flight to Japan was cancelled, SkyLux has continued to withhold our refund after many attempts by email and telephone to resolve this issue. Our Agent Matteo has slow to respond to our concerns. His resolution was for us to pay SkyLux an additional $400 to get a $600 credit and forfeit $100 of the original amount paid. A second option was to receive a credit for travel on the same airline but within 9 months from the date of original travel. This is totally unacceptable and seems illegal. SkyLux came highly recommended by a trusted professional, but will advise him to reconsider using you in the future in light of our experience.
Dear Jeffery, We have gathered all information together and your request is in progress. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
Enzo is the best... so kind, patient, caring, and so professional and helpful... I will call him every time. God bless you!
Reasonable prices for business class deals combined with excellent attention from their travel agents. Nothing much to add here. Highly recommend!
I received a great support in planning my last-minute travel to Asia. Wonderful! I will call again for other trips!
We greatly value working with SkyLuxe and Ranger (our dedicated agent) and highly recommend this service to others. Generally speaking, we feel we receive the best pricing on first and business class tickets.
Great experience! Very friendly and knowledgeable staff!
Two of your agent did really bad job and I was depressed did not get help on time. Niccolo Spring and Rudolph Robinson was my agent this time and both of them didn't do good job.
Dear Feroza, we’re sorry to hear about your experience. The issue will be investigated by our Compliance Department.
Have used Skylux Travel just once but I can say I am sure I will book more flights with them. I received premium service and great price for business class tickets
Percy did a great job helping me to get a return flight to the US after Lufthansa's cancellation of my original flight.
Liam was super helpful, courteous and professional. I will definitely be booking with Skylux again in the future.
Skylux Travel is the most responsive travel agency I know. All my questions were answered clearly, I can be sure my flight bookings are safe. Wonderful service!
Our trip was canceled due to COVID-19. Agent explained what are our exchange options and made sure we get the best out of this troublesome situation. We are grateful for his caring attitude.
Skylux received a refund for our airline tickets from the airline nearly two months ago and still will not refund our money. It is in fact OUR money and OUR refund. Our agent continues to give us the runaround and has said several times that the refund is being processed but still nothing. No one else at the company will help. Buyer beware. Book directly with the airline so you don't have to go through this.
Dear Michelle, Please accept our apologies for any delays caused by the overwhelming number of cancelations, exchange, and refund requests. Please kindly provide your Booking confirmation number together with an associated email address at [email protected] so we can take care and follow-up on your request.
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at [email protected]. We will gladly assist you. Thank you.


Dear Raphael, We have gathered all information together and your request is in progress. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.