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SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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Thanks for your help with getting refund from the airline. I felt like the customer service person really cared about my situation and did everything possible to assist me.
Betty provided excellent service at these crazy times. The best service I've ever encountered. Way to go Skylux!
On November 11,2019, I purchased a business class round trip airfare through Skylux. I was to leave Los Angeles on June 12,2020 and return on July 6. The airline cancelled the flights due to the COVID-19 pandemic on April 29,2020. I was advised by a Skylux representative that Skylux had received my refund in early August 2020, but I did not receive it until mid-October.
Olby is a highly recommended employee of Skylux. Always will go through him and only him for future travels. Already dealt with him 4 times now and always satisfied with his service.
My flight to Europe was cancelled by the airline in April. The airline told me directly that my money was returned to SKYLUX in May. SKYLUX finally conceded that they had my money on September 1st. As of today, after copious emails and phone calls I still have not received my money back. Everytime I inquire, if I get a response, it is "be patient", "give us 24 hours" and so on.
Dear Gail, your request was processed and you will receive the money this week.
This is not my first experience with these type of Ticket selling places,
But it is the first time I've used these folks at SKYLUX Travel
What a great experience, from the ease of booking and making payment to the
Great pricing they secured for me.
I will use them again!
Really excellent experience with SkyLux Travel. Everything was done fast and accurate, and I am happy with the price quote I received from SkyLux. I will be sure to use their services again in the future.
Skylux travels are cheaters! They book you well but when it comes to changing of tickets, or refunds, they dont even have the courtesy to tell whats possible and whats not possible. You keep calling, and no one will ever respond. They are absolute cheaters. Please be very very careful. I am never booking with them again, only because of the horrendous customer service.
Dear Raina, We’re sorry to hear about your experience. Please accept our apologies for any delays caused by the overwhelming number of calls. We’d greatly appreciate the opportunity to make things right, please send us your booking details at [email protected].
Always great to work with Ian. Listens and takes great care of our needs. Plan to work with him again
Was a pleasure to work with Andrew, he did an exceptional job for me and my husband. We will reach him for our future travel as well.
My friend recommended this travel agency and I'm happy I followed his advise. From now on I will use Skylux travel agency for all of my business trips. The service is just great!
I had used Skylux several times and they were excellent. This time i had a flight to Geneva for $3677 and flight and meeting was cancelled due to COVID. I requested a refund on 3/27/2020 and my agent finally requested the refund from United Airline on May 23rd! It is now August 20th and still no refund. I think we all understand the stress of the pandemic on business, but the most frustrating part is the lack of communication by phone or email. I guess i have to get a lawyer now... what a bummer.
Dear William, your request is in progress. One of our representatives will contact you soon. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
AS AWAYS MY AGENT LOCK WAS FANTASTIC. I ALWAYS CALL KN SKYLUX TRAVEL FOR MY TRAVEL NEEDS AND WILL CONTINUE TO DO SO. GLYN, SAN FRANCISCO.
The best site in the world. Ask for Percy. I repeat ask for Percy. This guys have patience very polite professional and to add it all you will save more 60% on a regular site. The best travel Agency in the world. They only have 5 stars to rate it. If they have 100 stars I will still give them all.
I have used them for years. The agent I am working with, Lj Reeves, always tries his best to find the best business class ticket for me. The deals are often better than I can find online. Refund is typically not issued but rather a credit is given. Overall, I have had good experience with Skylux travel.
Noah worked out everything to my best interest and preferences. Also at a fair price. He gets "10" Stars from me, not 5!
Do not book with them, they have been nothing but trouble, can't get a refund or exchange for clients tickets. Clyde is extremely rude because I keep on him to show me proof they were refunded or reissued now he refuses to answer me. Really 42 years in the business and I have never dealt with a company with such bad practices, stay away from them and just to note it does not take months to get a ticket refunded or exchanged. I agree with several reviews here WORST COMPANY EVER! I will be posting on other sites and reporting to the BBB
Dear Cindy, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at [email protected]. Thank you in advance!
The planning skills of our Skylux Travel advisor are awesome, he knows how to combine flights for the best results. I'll return to book more flights!
Flying in the "Covid-19 era" is tougher than one can imagine. Skylux travel helped make a hard process become easier. This is our second time to use them. WE appreciate the way they help and support and go the extra mile to make it easier for the customer.
Fergus is our Sky Lux Professional and we are so glad to have him. He is on the ball, answers all of our questions in a timely matter and follows through on everything. He does a lot of research and then sends us a quote.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Peter, please kindly send us your booking details at [email protected] for an investigation.