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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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Michigan
1 review
2 helpful votes
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Great service
August 5, 2020

Aaron came through getting my wife and I a great price and the best flight times for flights to Tahiti and New Zealand

Date of experience: August 4, 2020
Florida
1 review
1 helpful vote
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Great prices and easy ticket exchange process. I like this agency because they do everything to make my travel stress-free. Very responsive during this difficult time.

Date of experience: August 3, 2020
California
1 review
1 helpful vote
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We've been using Lock at Skylux for several years. Now in the Age of COVID he has gone above and beyond to help us with our multiple cancelled or delayed flights. Highly recommend!

Date of experience: July 28, 2020
New Jersey
1 review
1 helpful vote
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Super fast service
July 27, 2020

Olaf found me a perfect flight within 20 minutes. I was looking for an affordable tickets for weeks and failed. That's what I call an effective service!

Date of experience: July 27, 2020
Florida
1 review
1 helpful vote
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Excellent service, fast response, perfect booking and great value. Cooper did a great job, highly recommended.

Date of experience: July 23, 2020
Texas
1 review
1 helpful vote
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Ticket booking
July 24, 2020

Excellent service and best price. Miss Mendoza is very friendly and followed nicely. I recommend SkyLuxe for travel services.

Date of experience: July 23, 2020
New York
8 reviews
20 helpful votes
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10/10
July 24, 2020

Great prices. Responsive, competent service. I've had nothing but good experiences with this company. They found me a very reasonably priced business class airfare with my favorite airline on the date and time I wanted.

Date of experience: July 22, 2020
New York
1 review
1 helpful vote
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Once again Nikita was able to quickly and professionally deal with my request for two business class tickets from New York, USA to Melbourne, Australia in December. He was able to organize the dates and get me a price that was within my budget. I have been dealing with him at SkyLux for a few years and would recommend SkyLux to anyone who wants a good deal and quality service. Thank you SkyLux!

Date of experience: July 20, 2020
Latvia
1 review
1 helpful vote
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Barbara was helpful
July 18, 2020

Thank you for the well planned trip Barbara. I will always recommend your and Skylux Travel services.

Date of experience: July 17, 2020
California
1 review
1 helpful vote
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Excellent service!
July 17, 2020

My experience was absolutely stellar. I will use skylux for all my travel needs! Thorough and attentive!

Date of experience: July 16, 2020
Illinois
1 review
0 helpful votes
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Flight bookings
July 11, 2020

Noah did a wonderful job. I will keep his contacts to book my future international flights as their prices for business class are just unbeatable..

Date of experience: July 10, 2020
New York
1 review
0 helpful votes
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So far so good
June 26, 2020

I will update my review when I get my airline ticket refund back which is pending, although they keep $500 which I can use in the future.

Date of experience: June 25, 2020
Michigan
2 reviews
10 helpful votes
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Worst company ever
June 24, 2020

Told me to cancel my TAP Portugal ticket and I would get a refund and to buy an Iberia ticket with them. Over three months later and still no refund. The agent (Ricardo) has stated in many emails it had been processed but no refund has come through. I sure they are hoping I will just write it off. Do not deal with this company.

Date of experience: June 24, 2020
Herman B. — SKYLUX Travel Rep
over a year old

Dear David, we are sorry, but due to the high volume of requests related to COVID-19, there are extended wait times across all Customer Service related issues. To help us to locate your travel request and assist you, please send your Booking Confirmation Number at [email protected]. Thank you in advance!

Texas
1 review
0 helpful votes
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Although I travel about 150-200 days a year for work, I had never used an online travel agency before, preferring to book directly with the airline. But for a getaway to Bali the business class flights I was seeing on US carriers were all north of $12k. On a whim, I searched "cheap business class" and found Skylux. The service from the agent was fantastic, and he found a Qatar Airways Q-suite flight for my wife and me for less than the economy prices I was finding! I highly recommend Skylux and will definitely use them again!

Date of experience: June 17, 2020
California
1 review
0 helpful votes
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Skylux with Weston
June 10, 2020

Last winter we reserved business class flights to London for June 2020 through Weston Wolf. Unfortunately, due to Covid-19 we were forced to cancel. He has helped us arrange for a refund from Air New Zealand and has in fact done a very good job. We will be back to work with SkyLux again.

Date of experience: June 10, 2020
New York
1 review
0 helpful votes
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Ask for Ralph
June 4, 2020

Ralph is the best. He knows the industry and solves your problem. Quick and reliable. Responds quickly and reliably.

Date of experience: June 3, 2020
Maryland
1 review
18 helpful votes
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Beware
May 26, 2020

Booked business three different trips w skyluxtravel. First was excellent. Second was fine. Third was a nightmare. I have been trying since the end of Feb when my single $6720 business class flight had to be cancelled because of COVID 19. Despite numerous calls, emails contact w customer service. I have yet to receive either a credit with the airline or a refund. The airline requires that bookings made through travel agents must be dealt with through the travel agency. I do not customarily write reviews but I am desperate.

Date of experience: May 26, 2020
Herman B. — SKYLUX Travel Rep
over a year old

Dear Susan, We understand the importance of your issue, but please be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds. Your request is in progress.

South Carolina
1 review
12 helpful votes
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Excellent Service
May 22, 2020

Due to the COVID-19 pandemic, it was necessary to cancel our May 2020 international flights to Rome from the USA. Reggie Moore, our SkyLux travel
Advisor, worked quickly to find flights for our updated itinerary for September 2020.

He asked for our patience in order to find the best prices which would meet our new travel plans. Within two (2) weeks, Reggie found flights which met our travel requirements.

He sent our new flight numbers and itinerary and followed up with a telephone call to ensure we were pleased
With the flights. Our only disappointment was we were originally returning on a double decker airplane and were able to choose seats on the upper level. Our new flight does not have that option but we understand.

I would recommend SkyLux if you are looking for great prices and good service.

Date of experience: May 22, 2020
India
3 reviews
0 helpful votes
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Would recommend
May 21, 2020

Great experience so far. I would like to recommend to business to everyone. They have a fair business policy.

Date of experience: May 18, 2020
Utah
1 review
0 helpful votes
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Grant Hill did an exceptional job working through the COVID-19 situation and our scheduled Europe flights. Grant always responded in a timely manner. I am looking forward to working with Grant in the future.

Date of experience: May 18, 2020