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SiteGround

3.4

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SiteGround Reviews Summary

SiteGround has a rating of 3.4 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 11th among Web Hosting sites.

service
128
value
120
shipping
17
returns
23
quality
112

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India
1 review
0 helpful votes
Follow ASHISH M.
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I want to give 5 star to your supporting staff
Every time when I needed help... Site ground supporting staff is always stand by me... So along with all the web hosting most i like about you is your support staff... So thank you very much... And don't miss this quality thank you...

Date of experience: December 9, 2019
Virginia
1 review
0 helpful votes
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Excellent service!
December 10, 2019

Customer service and tech support is excellent. I was able to quickly resolve the issue I was having with a php error.

Date of experience: December 8, 2019
India
1 review
0 helpful votes
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Nikola you're the man it only took 10 mins less to solve the problem. Great service guys. I appreciate it so much.

Date of experience: December 7, 2019
Greece
1 review
0 helpful votes
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Hosting programs enquiry
December 7, 2019

Excellent support, very quick response and good communication. I tried contacting the company in order to find out more about the hosting programs the company offers and how they could benefit my business. We discussed it thoroughly with Mr. Vulchev who was extremely professional. He answered all my questions and explained everything. I would definitely recommend it. Excellent customer support.

Date of experience: December 7, 2019
Kenya
1 review
0 helpful votes
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Your service delivery is excellent. I love how consistent you are in attending our issues we face when it comes to technical website problems. Thank you

Date of experience: December 7, 2019
Ohio
1 review
0 helpful votes
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Everyone is always so helpful and knows what to ask And 9 times out of 10 they will able to solve what you have going on!

Date of experience: December 7, 2019
New Zealand
1 review
0 helpful votes
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These guys are awesome
December 7, 2019

I'm new to the world wide web backend. But these guys are always here to help. 5min later I was back up and running with a new domain name and hosting. Thanks heaps. Highly recommend!

Date of experience: December 6, 2019
Illinois
2 reviews
2 helpful votes
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I was inquiring about siteground and comparing them to other hosting providers and the fast response and courteousness of their support has won my business! Good to know that we are in good hands!

Date of experience: December 6, 2019
Saudi Arabia
1 review
0 helpful votes
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403 forbidden
December 7, 2019

I was looking for a lot of solutions on the web but couldn't solve any of them, so I ask from the help desk, Ivaylo you're the man it only took 15 mins less to solve the problem. Great service guys. I appreciate it so much.

Date of experience: December 6, 2019
California
1 review
0 helpful votes
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When I switched over I wasn't receiving email to my business Gmail account. Apparently it's something that happens automatically when I added Siteground. I'm not techie so wasn't sure what happened. All I know is that they were readily available and I didn't have to wait to receive help! And they were super quick to fix the problem! No waiting hours for something to get fixed, I was in and out in about 5 minutes! This is the reason I purchased from SiteGround and no one else :D

Date of experience: December 5, 2019
GB
3 reviews
2 helpful votes
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Great service
December 6, 2019

Sorted my problem in minutes and offered to help me further,
Can only say, very helpfull, may it continue.

Date of experience: December 5, 2019
California
1 review
0 helpful votes
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Incredibly Fast Service
December 5, 2019

I recommend the GoGeeks plan, the service is unsurpassed in speed, helpfulness, and accuracy. You will not regret it.

Date of experience: December 5, 2019
Pennsylvania
1 review
0 helpful votes
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I host several client sites with SG and have been for many years. I have never had any issues and when questions arise, their tech folks are brilliant at fixing, helping, or otherwise. While I know other folks may have had issues, at least in my case, everything has been solid.

Date of experience: December 4, 2019
Australia
1 review
0 helpful votes
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I can't rate SiteGround highly enough. Five stars aren't enough. I had an issue with my billing and it was resolved above and beyond my expectations. Simply amazing customer service.

Date of experience: December 4, 2019
GB
1 review
0 helpful votes
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Atanas is the man!
December 5, 2019

WIthin matter of minutes, Atanas solved all my inquiries! So glad I migrated to SiteGround! Totally awesome guys!

Date of experience: December 4, 2019
Israel
1 review
0 helpful votes
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Been with SG for over 3 years now. Great and very fast customer service
Always there when needed, which the most important factor for me

Date of experience: December 4, 2019
Algeria
1 review
0 helpful votes
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Awesome
December 3, 2019

The best support team ever I'm just amazed at how much they solves the problems that I've faced when I create tickets I'm getting replies always lesser than 15 minutes just to note you that you are so important to them.

Date of experience: December 2, 2019
Washington
1 review
0 helpful votes
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Fantastic
December 3, 2019

This was my first time setting up and buying a website. I needed help setting up the DNS for my domain host. The response time was very fast! The support representative I contacted was very helpful and patient in explaining everything I needed to do and walked me through the different steps! I would highly recommend Siteground to anybody looking for hosting for their site.

Date of experience: December 1, 2019
Australia
1 review
2 helpful votes
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Best Support
December 3, 2019

Siteground Technical support always responds quickly and go above and beyond, leaving no stone unturned and dig deep to fix problems as fast as possible. For example, a Technical Support guy named Adem S. Personally dug deep into a complicated SSL issue to discover the root cause then he explained in easy to understand language what was causing the problem, the various options I had and even guided me into making the best decision. I am very impressed because he made me feel like a valued customer.

The SSL problem was caused by the way WordPress works and its impact on the Wordfence plugin, so it had nothing to do with Siteground really, but this Technical support guy spent a lot of time to help me discover the cause and fix it.

Date of experience: December 1, 2019
Nepal
1 review
0 helpful votes
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Great support
December 3, 2019

Siteground support team is too cool, SiteGround provides top-level and professional service I recommend small business user to use Siteground if you want to choose Best Hosting plan for WordPress.

Date of experience: December 1, 2019

From the business

Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!


siteground.com
Founded in 2004
Washington, DC, United States
+37
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