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SiteGround

3.4

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SiteGround Reviews Summary

SiteGround has a rating of 3.4 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 11th among Web Hosting sites.

service
128
value
120
shipping
17
returns
23
quality
112

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Belgium
1 review
1 helpful vote
Follow Danny V.
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The best? That would require evaluating all the other ones and I have absolutely no need to do that. Always getting adequate answers to my questions and requests. I even got them fixing some setting on all (yes ALL) their shared servers - for the non-believers: I can prove that:-) Maybe not the cheapest but not too expensive either.
One minus though: they are rather greedy on disk space: 20GB for 'unlimited email accounts' for a 'Grow big' isn't unlimited at all and it won't grow that big, unless you set all mailboxes to 0 bytes, remember the math: 0 x unlimited = undefined...

Date of experience: January 13, 2020
GB
1 review
0 helpful votes
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Thanks so much for helping me - fixed an issue with images being warped because of incompatibilities with https, and Siteground fixed it so quickly for me. I didn't know where to start. I love that they are so knowledgeable on WP sites as well. Great stuff!

Date of experience: January 13, 2020
California
1 review
0 helpful votes
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Fast Response
January 11, 2020

Got good answers to my questions. Rep took her time to dig into my account and provide specific, detailed info. Great job! Siteground support is great. Makes me feel like they appreciate my business. Highly recommend!

Date of experience: January 9, 2020
Sweden
1 review
0 helpful votes
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The best!
January 8, 2020

SiteGround guys are the best! Fast and detailed realization for any request. Highly recommend to anyone!

Date of experience: January 7, 2020
GB
1 review
0 helpful votes
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Brilliant!:-) Thanks Kris,
Solved my problem in double quick time and gave me the information I will need to sort it myself in future.
Many thanks

Date of experience: January 6, 2020
Florida
2 reviews
1 helpful vote
Follow Kunal S.
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Excellent Service
January 5, 2020

We have recently moved from Bluehost to Siteground but let me tell you we have experienced unexpected Speed, Service & Support from Site Ground they are the best in this business. Will highly recommend to all.

Bluehost Spends more money in marketing rather than investing in their Data centers and SERVERS.

We are happy to be a Part of Site Ground.

Date of experience: January 2, 2020
Nigeria
1 review
0 helpful votes
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Great Support!
December 28, 2019

Siteground rocks! The best advice is given in a simple language you can understand.
The representative understands the problem and guides you on how to resolve any issues you might be facing.

Date of experience: December 27, 2019
Kenya
3 reviews
1 helpful vote
Follow SYLVESTER K.
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When it comes to hosting, siteground.com stands out. Not because of their support but the services they provide. They are clean, have no time to waste bothering their clients and have fully adopted technology, maybe to say the fact; THEY ARE TRUE ONLINE DOYENS!

PROS
1. They have a fully automated system where they will notify you every time they want to do any update, an issue that you need to address, and even provide guidelines on what to do to make your website/system better.
2. Regarding CMS users, siteground works all they year to identify new solutions to optimization, with their SG optimizer serving WordPress users best.
3. Whenever you share an idea with the technical team, it cannot take more than 6 months before you see a product online addressing your problem.
4. Friendly pricing and so many discounts to help service users across all social classes

CONS
1. Not sure, because those I hear complain looks like complains themselves.

Date of experience: December 26, 2019
Florida
1 review
0 helpful votes
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Simply the Best
December 23, 2019

I am a Tech Entrepreneur and coming up with different projects, which made me use multiple hosting services until I used Siteground and since then I havent moved an Inch. Simply Outstanding!, Kuddos to tech support I always feel they are sitting on the computer next to me. Thank you so much Siteground!

Date of experience: December 22, 2019
Canada
1 review
0 helpful votes
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Best support, period
December 23, 2019

Siteground is well known for the high quality of its customer support. This is why I switched to them several months ago. My experience is that this reputation is 100% deserved. Not only are support staff very knowledgeable, they are also pleasant, understanding, and patient. It's rare to get all these qualities at the same time! Combine this with a very affordable price and I am delighted with my SG experience.

Date of experience: December 22, 2019
Myanmar
1 review
0 helpful votes
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My first experience was good. I say more after trying them out for a year. I have read mixed reviews, but most everyone I speak to recommends them. No one recommended me to use their affiliate link, so I didn't feel any pressure. I made the decision as a beginning blogger. My concern is on the renewal pricing. Hopefully they have deals as they mentioned. If not I will move to another platform after 1 year.

Date of experience: December 19, 2019
Austria
1 review
0 helpful votes
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Simply all my experiences with siteground were amazing. Amazingly easy, Amazingly friendly. Always there, always there, always helpfull.

Date of experience: December 18, 2019
Utah
1 review
0 helpful votes
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There when you need help
December 17, 2019

While the tools are very flexible, it is nice to know that Siteground support is there when you really need help. I ran into a problem and they really jump right it in & the site was back up in a flash.
I migrated all of my sites from GoDaddy to Siteground about a year ago. Absolutely the best decision I ever made!

Date of experience: December 15, 2019
Belgium
1 review
0 helpful votes
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Great support for SSL certificate! Nikolay was very helpful and helped us securing our websites. Great to count on siteground team

Date of experience: December 11, 2019
GB
1 review
0 helpful votes
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Online Support: Viktor R
December 13, 2019

Had a couple of questions about transferring an additional site to my Siteground account.
Viktor R. Was very helpful and sorted out my issues in an efficient and easy to understand way.
In just a few minutes, I had all the info I needed to successfully transfer my additional site to the account.
Thanks Viktor.

Date of experience: December 11, 2019
GB
1 review
0 helpful votes
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It's so refreshing to get almost instant technical and customer service that is professional, intelligent and helpful - ie they fix your problem with the urgency required to keep your IT running smoothly. A really user friendly platform at a very realistic cost.

Date of experience: December 10, 2019
Canada
5 reviews
6 helpful votes
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I have been with you for a year and I regret leaving but it's a matter of costs and your storage limits. Diana K in particular has always gone above and beyond to help me. She's incredible and if anyone actually pays any attention to these reviews, which I doubt, give her a raise!

Date of experience: December 10, 2019
New Zealand
1 review
0 helpful votes
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Newbie at SiteGround
December 11, 2019

I recently moved from Hostgator to SiteGuard and currently I have the same site www, padlocks.co.nz on Hostgator and www.padlocks.online at SiteGroiund, Both hosts offer excellent chat support. I find the SiteGround website complicated to navigate round but it does offfers more oportunity to develop ones site. My website is marginally faster on SiteGuard but don't believe all the hype from the affiliates as SiteGuard offers them generous rewards for promoting their site.

Date of experience: December 10, 2019
Hong Kong
1 review
0 helpful votes
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I love their active response to my questions while I haven't even started with their service yet. Now I am confident I am speaking with a real service company instead of chain of emails.

Date of experience: December 10, 2019
Australia
1 review
0 helpful votes
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Alexander was efficient and spot on with his questions and answers. He spent 37 minutes with me solving a non-working website. Now working. Thank you.

Date of experience: December 9, 2019

From the business

Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!


siteground.com
Founded in 2004
Washington, DC, United States
+37
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