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Simple.biz Reviews Summary
Simple.biz has a rating of 4.9 stars from 2,335 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, timely manner and project manager. Simple.biz ranks 2nd among Website Design sites.
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I asked Chuck to help with my Newsletters to create a category and create downloadable files. He was very good and very fast. The best response with Simple.biz
Simple Biz has been a wonderful partner for our Non-Profit. We get compliments on our website all the time and have referred other organizations to them many times. Kyle, our Project Manager, is always there for us and handles all our website work very efficiently.
Thank you for your kind feedback! We’re thrilled to hear that we have been a wonderful partner for your non-profit and that you receive compliments on your website. It’s great to know Kyle has been efficient and supportive in handling all your website needs. We truly appreciate your trust and your referrals!
Martin delivers high-quality website updates quickly and communicates clearly throughout the process. He's reliable, efficient, and great to work with.
Thank you for the fantastic feedback! We're so glad to hear that Martin has been reliable, efficient, and clear in communicating with you throughout the website update process. We truly appreciate your kind words and are here to support you with any future updates or needs!
We appreciated the information and customer service from start to finish. We were updated in a timely manner and given great feedback in starting our website. When we decided to go forward with Simple.biz we were taken care of from the start with the needs of our business. When receiving our website it looked great and had everything we wanted, when we asked to change things it was done professionally and fast. We highly recommend Simple.biz.
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team provided timely updates and excellent customer service from start to finish. It’s great to know that your website turned out just the way you wanted, and we appreciate your recognition of our professionalism and quick response to changes. We're honored by your recommendation and are here for all your future needs!
Fantastic, the team operated fast, efficiently with a great attitude towards assisting in my development needs. Super impressed, into my 2nd year with them and would recommend you do business with Simple.biz. Adrian & crew are there for me. Great team at a great value.
Thank you so much for your amazing feedback! We're thrilled to hear that you’ve had such a positive experience with us and that Adrian and the team have been so helpful in meeting your development needs. We truly appreciate your continued trust and recommendation! We’re here for you every step of the way.
Its been a pleasure working with simple.biz so far. Enzo our project manager has been great. Very responsive and open to hearing our suggestions and changes, and very quick to to make modifications to the site when requested.
Thank you for the great feedback! We're thrilled to hear that working with us has been a pleasure and that Enzo has been responsive and attentive to your suggestions. We’re glad he’s been able to make quick modifications to meet your needs. We truly appreciate your trust and look forward to continuing to work with you!
It's been a great experience, Lily has been amazing, very knowledgeable and supportive. We are very happy with their service.
Thank you for the kind review! Lily is fantastic, and we're thrilled she's providing such knowledgeable and supportive service. We really appreciate you taking the time to share this positive feedback.
Judy F. Has been working with us since we first began to design our church website. She has been responsive to all of our question and quick to get changes made, as we ask for them. Judy has made this whole web design experience a pleasure!
Thank you for sharing this great feedback! We're happy to know you find our service amazing and responsive. We appreciate you!
Another great experience regarding upgrading my site. The changes i requested were immediately attend to. I feel very supported with you guys services. Keep up the good work and I will be contacting you guys for future upgrades..
Thank you so much for your kind words! We're thrilled to hear you had a great experience with your site upgrade. We truly appreciate your continued trust in our services, and we look forward to helping with any future updates. Thanks for choosing us!
It is unfortunate that I didn't know a windows 10 computer projects websites differently from a Windows 11 computer. I had asked my website manager to make certain changes based on what I saw on my 10 computer, and it didn't seem that she was following my instructions. Unfortunately I felt like she was playing games with me because her changes didn't appear on my computer. When I looked at the website on a neighbor's computer and the church's Windows 11 computers, I realized why she was frustrate with my stupid requests and I had to appologize for my rudeness. Darlene is a sweet lady and was very patient with me in my frustration that she could not make the website changes I was requesting on my computer. Since that problem she has been very good at carying out my suggestions. I would rate her a 5 out of 5.
Thank you for sharing your experience and for your understanding! We’re so glad that Darlene was patient and worked with you through the frustration. It's great to hear that the issue was resolved, and we appreciate your kind words about her. We’ll be sure to pass along your feedback to Darlene, she'll be happy to know you’re pleased with the results! If you ever need further assistance, we’re here to help.
Enzo made it a very easy and smooth process when re-designing our 2 hospice sites. Aside from the the new look being elevated, they were very prompt and organized with their time. They delivered everything on said timelines and only had to contact me twice during the process
Thank you for the wonderful feedback! We’re so glad to hear that Enzo made the redesign process smooth and efficient for your hospice sites. It’s fantastic to know the new look exceeded your expectations and that everything was delivered on time. We truly appreciate your trust in us and look forward to supporting you in the future!
So my experience with simple biz started out strong, wavered a little bit, in large part, because my account was handed off to a couple of project managers that weren't on top of their game. Kudos to simple biz for moving that problem out of the way and hooking me up with audrey. So far she has been nothing short of stellar in her implementation of changes that I need to my brand new website and her communication with me ensuring such. I am well pleased what's the status of my website to this point. Thank you Audrey
Thank you for sharing your experience! We truly appreciate your honest feedback and are so glad that Audrey was able to step in and provide the stellar service you needed. We're thrilled to hear that you're pleased with the progress of your website, and we’ll be sure to pass along your kudos to Audrey. We’re committed to delivering excellent service and are here to continue supporting you!
The additions that were made on their own initiative definitely enhanced the website. Their collaboration between myself and the Project Manager, Chuck Castro made the process seamless. Chuck and I would communicate often via email and occasionally by phone to make sure that he understood what I wanted as the project developed. Additions and changes were made in a timely fashion which was a big plus.
The only areas that I saw room for improvement with the process in my opinion are, the SEO was worked on prematurely, which had Chuck trying to control the information that I wanted on the website so it would accommodate the prepared SEO some of which would have been inaccurate.
The next area that I believe would improve the process would be proofreading. Whether a dedicated proofreader or an intermediate that was privy to the requested changes or additions to see that they were implemented correctly and without altering any other parts or operations of the website.
Thank you for your thoughtful feedback! We're so glad to hear that you were pleased with the collaboration and the timely updates throughout the project. We truly appreciate your insights about SEO and proofreading, and we'll take those into consideration to further refine our process moving forward. We're committed to continuous improvement, and your input is invaluable in helping us do just that. Thanks again!
I love working with Lily! Her upbeat, positive outlook is so encouraging and building something as complex as a website she makes it effortless! Lily always does a great job and won't stop until my vision is accomplished.
Thank you for the wonderful feedback! We're thrilled to hear that Lily's positive energy and dedication made the process smooth and enjoyable for you. She truly goes above and beyond to bring your vision to life, and it's great to know her efforts are making a difference. We look forward to continuing the great work together!
Amy R. Is exceptional to work with. She consistently understands every instruction for website design and revisions, approaches each request with patience, and genuinely cares about delivering high-quality work. Amy regularly goes above and beyond, ensuring that every project is completed with excellence and attention to detail.
Thank you for the fantastic feedback about Amy! We're thrilled to hear that her understanding, patience, and dedication to delivering top-quality work have made such a positive impact on your experience. Amy truly goes the extra mile on every project, and we're so glad that her efforts are shining through. We appreciate your kind words!
We are incredibly grateful to work with such an amazing project manager like Amy R. Amy is dedicated to every project request, consistently understands the vision, and always delivers a beautifully finished product. Amy's professionalism is truly top tier.
Stop Calling or office. It's very annoying and a waste of time. You people call us and then hang up almost every week and it's stupid. Don't use this company it's scam. Also showing proof that it's you
We sincerely apologize for the inconvenience caused and appreciate you bringing this to our attention. In order to assist you further, could you please share your phone number through our site’s chatbot at simple.biz? This will allow us to ensure your number is added to our 'Do Not Call' list to prevent any further calls. Thank you for your understanding.
Jon and his team are awesome at weekly updating our website with videos and newsletters that I send them to be added to our website. It saves me a lot of time and aggravation trying to do it myself.
Thank you for the great feedback! We're so glad to hear that Jon and his team have been such a big help with your website updates. We’ll be sure to pass along your appreciation to them. We're happy to know we've been making your life easier!
Their team guided me through the entire process, including domain configuration, account creation, and ensuring proper security settings were in place. They were responsive, knowledgeable, and made sure each email address was customized to match my company's branding and operational needs.
Thank you for the wonderful feedback! We're glad to hear that our team was able to guide you seamlessly through the process and ensure everything was set up to meet your needs. Your satisfaction with the customizations and security settings means a lot to us!
Darlene has been fantastic, she responds promptly and is very attentive. The reason for my rating, however, is that I was told the process would take about three weeks, yet I've already started being charged the monthly hosting fee for services that haven't been rendered. I still don't have a website, and it's not being hosted or managed by SimpleBiz yet.
Thank you for your feedback, and we truly appreciate your kind words about Darlene. We're sorry to hear about the delay in the process and the confusion regarding the hosting charges. Please know that we take your concerns seriously, and we’ll make sure to look into the situation right away. We want to ensure everything is on track and that you're satisfied with the progress. Our team will reach out to you promptly to resolve this issue. Thank you for your patience!
I asked to be removed from this company's calling list multiple times. I blocked them & they still persisted with harassing phone calls. What kind of legitimate business conducts business this way? They also would call very early in the morning long before my business was even open, so they must be on the West Coast or outsourcing these harassing calls.
I intend on reporting them to the appropriate governmental entities, including the commerce commission.
Put a procedure in place for removal that your employees can use or cease doing cold-calls.
We truly apologize for any trouble this may have caused. To make sure your number is added to our Do Not Call list, kindly reach out to us through the chat box on our website at www.simple.biz, and we'll take care of it right away.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your great feedback! We’re so glad to hear that Chuck was able to assist you quickly and efficiently with your newsletters and downloadable files. We truly appreciate your kind words and are happy to have provided the best response possible!