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Simple.biz Reviews Summary
Positive Highlights
- Project managers are highly responsive and often complete changes within a day.
- Websites are well-designed, user-friendly, and effective at improving online visibility.
- The all-in-one service covering hosting, SEO, and support is convenient and stress-free.
Negative Highlights
- A few reviewers report unexpected monthly fees and charges for incomplete work.
- One reviewer described a cold call as rude and unprofessional.
- The ongoing monthly fee may be a drawback for some customers.
Most commonly discussed topics
Reviews (2,321)
Travis handled my website development from start to finish. He has been fantastic to work with; any issues I have, or updates to the website requested are promptly attended to. Additionally, he regularly follows up with me to see if I have any changes I need made or just to check-in. I couldn't be more impressed with his customer service.
I continue to be amazed at how quickly Gary Archer handles our website needs. He updated approximately 30 pages, changed our email information, added two people to our rotating footer, and performed a complete SEO evaluation in under two days. His service and commitment to keeping our website current are exceptional!
We’re so glad Gary was able to tackle that whole checklist and your SEO evaluation so seamlessly. Keeping your website current and optimized is always our top goal. Thank you for your continued trust and partnership!
The entire team is very professional and delivered what I wanted. All the team members were
Very responsive and courteous.
Thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that our team delivered exactly what you were looking for while keeping communication smooth and courteous throughout the project. Your satisfaction means everything to us, and we look forward to working with you again in the future!
Ethan does an excellent job managing our webpage and helping us reach a wider audience. He is responsive, reliable, and always keeps our events and information updated in a timely manner. What sets Ethan apart is his willingness to go beyond simply posting content. He offers helpful recommendations on the best ways to present and promote our events, keeps us informed about current trends, and consistently looks for ways to improve our online visibility.
His professionalism, knowledge, and attention to detail are greatly appreciated. We are very pleased with the quality of his work and highly recommend him.
Thank you so much for such a detailed and glowing review! Keeping your events updated on time is crucial, but hearing how much you value Ethan's proactive advice, trend insights, and guidance means the world to us. He truly goes above and beyond to help our clients grow their reach, and we will make sure he receives this wonderful shoutout. Thank you for trusting Simple.biz!
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The communication is excellent. My project manager Steve is working on redesigning my website and has done a fabulous job. I am excited to see the final product. They will update and change anything at anytime. I called many companies before I decided on Simplebiz. Highly recommended!
Thank you for sharing your experience! Clear communication and flexibility are central to how we work, so hearing this feedback means a lot to our entire team. We’ll make sure Steve sees your kind shoutout. Thank you for choosing Simplebiz, and we look forward to revealing your new website soon!
My project manager, Earl answers my communications promptly and produces exactly what I ask for without compromise. Great company to do business with and I highly recommend Earl as a project manager.
Thank you so much for the outstanding review! We are thrilled to hear that you experienced extraordinary results and enjoyed working with our team. Earl takes immense pride in clear, prompt communication and making sure every project vision comes to life without compromise, so we will gladly pass along your kind words to him. We truly appreciate your business and high recommendation!
I worked with David, and I will say the experience was professional and not stressful at all. He is always available to answer any questions and is also very patient with all my requests.
Thank you for the wonderful review! Making the process easy and stress-free is always our top goal, and we’re delighted that David provided such attentive and patient service throughout your project. We’ll be sure to share your kind words with him and the rest of our team!
Ethan was a pleasure to work with on our website project. He was professional, knowledgeable, and responsive throughout the entire process. He listened carefully to our needs, offered thoughtful recommendations, and delivered everything on time. His attention to detail and clear communication made the experience smooth and stress-free. I would highly recommend Ethan to anyone looking for reliable, high-quality website design and development services.
Thanks so much for the fantastic feedback, James!
Ethan will be thrilled to hear how much you appreciated his work on the mobile build. Delivering a smooth, stress-free process and listening closely to our clients' vision are top priorities for us, so it’s awesome to know he hit the mark.
We really appreciate the strong recommendation and loved working with you on your site!
Reid was was professional and patient through out our entire experience. He went above and beyond. Thanks again Reid! I wish you all the best!
Thank you so much for taking the time to leave this wonderful 5-star review, Yvette!
We’re thrilled to hear that Reid provided such professional and patient service throughout your entire experience. Going above and beyond for our customers is always our goal, and we will be sure to pass your kind words and well wishes directly to Reid—he’ll be delighted to see them!
We truly appreciate your support and look forward to working with you again in the future!
Excellent job as usual. Give him a raise, but do not promote him.
Thanks for the awesome review Mike! We love hearing that you're consistently getting excellent work done.
We appreciate your continued partnership and look forward to keeping up the great work for you!
I wish I would have answered there calls MONTHS ago. Eugene and Mark have made the process of getting a new website so easy and "Simple" for me. Getting a new website for my office has been on my priority list for several months, and I kept putting it off not wanting to deal with the chaos. However these guys have really taken all the stress out of it for me. It's simple, I tell them what I am looking for, and they get to work. No crazy contracts, no back and forward negotiations. Just simplicity at it's finest. Thank you Eugene and Mark (and team) for making this experience "Simple"!
Thank you so much for the fantastic review Jessica! We know how daunting taking on a new website project can feel, so hearing that Eugene and Mark made the process completely stress-free for your office truly made our day.
We’re thrilled we could take that chaos off your plate and deliver the simple, straightforward experience you deserve. Welcome aboard, and thank you for trusting us with your website!
Ken is a very thoughtful, understanding partner. Thanks a million!
Thanks a million for the 5-star review Frank! It has been an absolute pleasure partnering with you on your website management. Your kind words mean the world to us, and we're always here whenever you need a hand. Thank you!
Our relationship with Simple Biz over the years has been excellent and very fulfilling. The team (project management, billing, creative, including the folk who take incoming phone calls) has been exceptional, proactive and responsive to our needs at all times, through the years. We have no hesitation in giving them a 5* rating, because it is well deserved.
Thank you so much, Peter! We truly appreciate your continued trust and support over the years. It means a lot to hear that our project management, billing, creative, and support teams have consistently been proactive and responsive to your needs. We’re grateful to have you with us and look forward to continuing to work with you! 😊
Every time I reach out to these guys. They're prompt and act on it quickly. Within twenty four hours, it's fixed. No matter the issue!
Thank you so much, DJ! We really appreciate your kind words! We’re glad John and the team have been able to respond quickly and get things taken care of for you. We’ll be sure to share your feedback with John! 😊 We appreciate your business and look forward to continuing to support your website!
Rapid response and delivery of the desired result to restore a payment link to our site.
Glad we could get your payment link restored quickly and working as intended! Thank you for taking a moment to recognize our team’s responsiveness, we’re always here when you need us.
Simple.biz is an awesome group of website developers, super easy to work with, and they are outrageously professional and knowledgeable about what they are doing. The best website professionals I have ever dealt with in years of my professional life working with so many vendors; I wish I had known them sooner. For people who are wondering, simple.biz is a 100% legitimate website developer delivering outstanding results efficiently and effectively; they never tried to rip people off, as almost all other website developers do. It's so hard to know someone who's honest and transparent about the services they are providing these days. Definitely a hidden gem! On a scale of 1-10,10 being the highest and best, I would rate them 100!
Wow, a 100 out of 10! You truly made our day. We’re incredibly grateful for your trust and for the time you took to share such thoughtful feedback. Honesty, transparency, and outstanding service are at the heart of Simple, so knowing that those values came through in your experience means everything to our team. Thank you for calling us a hidden gem, we’re lucky to work with customers like you!
We switched from a known company to SimpleBiz because of your tone and efficiency. After several years, we are still pleased and look forward to more work with you.
It means so much that you chose Simple and continue to trust us after several years. We’re grateful that our friendly approach and efficient service made a lasting impression. Thank you for being a valued customer, we’re excited to keep working together!
Vince is patient with the Internet problems we encounter as we travel. He is like a "life line" for our website and our efforts to explain our concept for an addition to International Economics, a Parallel Currency, that would provide basic needs, food, shelter, education, healthcare, worldwide. We are trying to add Socialism to the dominant Capitalist economics.
We’re glad Vince has been such a patient and dependable resource, especially while you’re traveling and dealing with connectivity challenges. It’s important that your website clearly communicates your ideas, and we’re happy he has been there to help keep everything moving forward
Reid is an exceptional account representative. Every time I've asked anything of him he gets it done in a timely manner.
It’s wonderful to hear that Reid consistently takes great care of your requests! His dependability and prompt service are exactly what we want every Simple customer to experience. Thank you for recognizing his hard work!
Quick response time for all requests. Excellent end results.
Thank you for the great feedback! Providing lightning-fast responses and exceptional work is what we strive for every day at Simple.biz. We appreciate your business and look forward to continuing to support your website!
From the business
- (888) 207-7023
Thank you for sharing your experience! We’re thrilled to hear how much you appreciated Travis’s dedication, quick response times, and proactive communication throughout your website build. Delivering top-tier customer service is what we strive for every day, and we will definitely pass your high praise along to Travis! We truly appreciate your business.