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Simple.biz Reviews Summary
Simple.biz has a rating of 4.9 stars from 2,354 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, timely manner and project manager. Simple.biz ranks 2nd among Website Design sites.
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The team is always so quick to respond to my emails and update my requests. They are organized, reliable, and always makes sure everything is on track. It's been such a pleasure working with someone who's so dependable and easy to communicate with.
I typically don't leave reviews, but my experience with your business—specifically with the individual making cold calls—warrants one. The person I interacted with was unnecessarily rude and unprofessional, to the point where I was actually motivated to speak up about it. It's unfortunate, because first impressions matter. If this individual is representing your company—whether you're the owner or manager—you may want to seriously reconsider their role. Rudeness and lack of basic courtesy reflect poorly on your brand and suggest a lack of training or oversight. I hope this feedback is taken constructively, because professionalism should be the baseline—not an exception.
I am both embarrassed and grateful to read your review. We never want our clients to be treated with anything but the greatest courtesy, so hearing this is alarming. Your review was left in the name John S., probably to preserve your anonymity, which is your right. If you will kindly call in and ask for a manager, you would find us very interested to hear more and very willing to make things right with you. Thank you so much.
I spoke with Bill Bailey regarding a couple of changes that I needed for our website. He was very speedy in his response initially and in getting the task completed that I requested.
Thank you for sharing your experience! We're glad to hear that Bill was quick to respond and efficient in handling your website changes. Whenever you need further assistance, don’t hesitate to reach out!
They call me EVERY SINGLE MORNING. Same caller ID different number (same area code though) at 5am and wake me up. I have asked them 37 times now to stop calling me. They have called me over 100 times in 4 months. They are a horrific company and are scam artists. How horrific to be woken up every single day! I tried blocking their number, doesn't work when they have a zillion numbers to call you from. I wish I could sue them. I really do. I think they are going to give me a mental breakdown. And as we all know people with mental issues tend to do crazy things!
Our rep, Ken Owens and all we work with at Simple are always available to make our website their priority. Whatever we need for our site; they say, "Consider it done." And they stick to those words. I'm very happy to be with Simple and continue to be for a very long time! Thank you,
Called in to add statements to my website. Bill, answer my call. He checked his email responded to my email. He got to work right away on my website adding my insurance, my bond and my license. He did a great job of getting it done as soon as possible which before other project managers would not respond to my emails or the work they said they were gonna do to my website They took forever thank you very much for doing a good work. And I have two websites with simple biz and they're doing an excellent work updating them.
Despite being asked to stop calling our business they call from a different phone number every day and harass us.
We're sorry for any interruption. We can add your number to our Do Not Call list. Please just leave your number on our Chat Box on our website at simple.biz and we'll add it to our list. Our apologies for the inconvenience.
May Agnes from Simple Biz has done an outstanding job on our website which we are very greatful as her client.
The photos she has updated for our Direct TV project look amazing
Thank you for everything you do to support our website CISLLCUSA.com
I love how my website looks. It looks great! Yes, 5 star indeed.
I love how my website looks. It's looks great! Yes, 5 star indeed.
I love how my website looks. It looks great! Yes, 5 stars indeed.
Yes sir, you sure did! You excite me on things that might help me, so thank you!
We had a little bit of a complication with the billing stuff, but that went away, and we're good.
This is good because I was wondering how was this gonna work at first. But I am pleasantly surprised.
We have been very pleased by the performance of Lily Fowler. She has been attentive and effective in carrying out our requests, completing them in a timely and successful manner.
Kevin has been excellent with communication, which is very important to me. He handles tasks in an organized and efficient manner, which I truly appreciate.
It's been good! We are looking forward to working with you and the new website to get it started and see how it goes.
You did a great job in communicating with me today.
I appreciate it.
Yes, you did a great job in communicating with me today. I appreciate it.
Thanks for your patience and working things out with us always and hearing what we would like to resonate with on the website.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your kind words! We're thrilled to hear that our team's responsiveness, organization, and reliability have made your experience so positive. It's been a pleasure working with you as well, and we look forward to continuing our partnership!