DesignhillReviews 480

I had an extremely frustrating experience with Designhill. They claim to offer a money-back guarantee if you're not satisfied with your logo design, provided you meet the qualifications—which I did. However, when I requested a refund, I didn't hear back for a week.

Their listed phone numbers don't allow you to speak to a real person, leaving email as the only option. Whenever I received a response, it was a repetitive attempt to keep me in the process rather than honoring my request. I made it clear multiple times that I wanted a refund, yet they continued to delay, offering unnecessary alternatives instead. This back-and-forth dragged on for weeks, and eventually, they just stopped responding altogether.

After all the frustration, they finally claimed they had submitted my refund and assured me I would receive it within 5-7 days. It has now been far past that timeframe, and I still haven't received my money.

This has been the most unprofessional experience I've had with a design platform. Other companies I've worked with prioritize their clients, responding within 24 hours and handling requests efficiently. I don't understand how a simple refund request—one that aligns with their own policy—was met with such resistance and poor communication. I would not recommend Designhill to anyone looking for a hassle-free, professional experience.

I purchased a design service package from Designhill, which came with a 'refund guarantee' if I was unsatisfied with the work. Unfortunately, the designs provided did not meet my expectations. When I requested a refund on July 25th, the support team offered to redo the work and assured me that I could still opt for a refund if unsatisfied. After the second attempt, the designs still didn't meet the promised standards, so I formally requested my refund.

Despite numerous follow-ups over the past three months, each response from the support team mentions a 'managerial escalation,' but no progress has been made. It's been frustrating to have no resolution, especially after accepting the initial terms of the refund guarantee. I am hoping Designhill can honor its commitments and deliver the customer service promised to clients like myself.

Love that it is strong and light, hate that I had to pay twice as much for the color red. They really need to eliminate the second cheapest shirt for being crap! Or reorganize all shirts by quality but all have uniformly the same colors

Super cute, wish i got a medium but its whatever. Printed just how i designed it. It took a little while to make and ship, but it came at a low price and with great communication

Very easy and fun! I will recommend this site to all my friends that want to create a logo. Once you create your logo, you own it!

Nice fabric on the Gildan shirts. Breathable and not stiff. The multicolor printed logo faded quickly though.
Nice fabric. The printed logo faded quickly though

Be cautious with this website for designers, as they may deceive you given the chance. There are numerous tricks they employ to deceive people. In my case, the money for a 1-1 project was not released to me. It's strange, my client suddenly disappeared after I provided the design, and when I reported it to the support team, there was no response; they never replied to my messages, and even the live chat button on my account disappeared. I suspect my IP address was blocked, but when I use a VPN to access this website, I can engage in live chat. Be careful; if possible, try to find designers outside of this website.

They don't even reply, since they have deducted the money in advance, if you have any request or if u dont like the design, or the designers didn't submit the design as per your brief, you can't go back or get a refund as they describe, I have been sending emails for the past 2 months, they dont care to reply back nor refund us.

I am genuinely grateful for the incredible platform that Designhill provides, and I am eagerly anticipating the opportunity to consistently surpass my customers' expectations. Thank you for entrusting me with the privilege of being a cherished member of this extraordinary community!

Second time user, another great experience all around. Got exactly what we needed. Communication and sharing of files made easy. We recommend Designhill to connect with great talent.

Our first engagement was to set up a design contest (for a marketing brochure.) A dozen talented designers sent their drafts, it was hard to narrow it down to just a few. The eventual winner not only had a great eye for creating attractive layouts, but also took the time to understand our business. For our second project with Designhill, instead of a contest we created a project (trade show display) and engaged with the same designer. Great results both times.

Ravi was great to work with. I will use this service again. The design options and communication were 5 star.

I love how easy and intuitive logo design is with DesignHill! Customer service is quick and professional.

Add-on projects were quite easy and the turnaround was very good. A very happy client and an excellent designer.

I really enjoy being able to help people build their branding through graphic works. This website is very helpful and very suitable for expanding the brand or business that you are starting.

Nice site. Very easy to operate.Nice site. Very easy to operate.Nice site. Very easy to operate.NiceNice site. Very easy to operate. Site. Very easy to operate.Nice site. Very easy to operate.

Designhill is a very good website, it can be a means to develop talents and meet suitable clients. There are many projects that can be carried out, according to our field and expertise.

I was recommended design hill from a friend, and I liked it so much I've already recommended it to another of mine. Easy to use, lots of great designers to choose from.