ShowpoReviews 820

This was my first time shopping with Showpo and it was a dream. My item was picked and shipped very fast. Had a bit of a delay with express shipping but was very quickly and properly offered a refund for said delay so overall it was an enjoyable shopping experience. Will definitely be shopping with Showpo again x

I had a small issue returning my item which was a third party issue and Elyse for the customer service department was fantastic. My issue was sorted within a couple of hours. Extremely efficient in getting it rectified. Very pleased with outcome.

I had issues where my tracking wasn't working but i emailed someone and they were a massive help and even got a discount code for the inconvenience, the dress was a slightly different colour in person but really nice and wonderful service

I had a special request to see if they could pop a note in my order as it was a gift for a friend, Showpo went above and beyond!
Every experience i have had so far (which is a few) has been fantastic!
:)

I had returned a parcel a couple of weeks ago and It hadn't been processed and I wasn't receiving any information on it so I contacted customer service and within 24 hours I had a response and a lovely girl named Harriet had processed my return as easy as that. Very easy store to handle returns with :)

Very quick email response and my problem was sorted out in no time, the girl I communicated with was lovely

Such a wide range of clothes for everyone... such good quality and something for every occasion... so many different choices for formals or special occasions, but also a heap of cute and casual outfits!

I had ordered a product and upon the arrival date the product had been damaged. I waited to hear from AUS POST and didn't. I then contacted Showpo, and from there they treated me very fairly and met my expectations with a new product being sent. I'll happily order from there again :)

Just wanted to say massive thankyou to Michelle R for her outstanding customer service involving 2 of my returns that were delayed for weeks... she sorted out the issue with Australia Post and credited my account within the hour alleviating a lot of stress for me... :)

Had a bit of a problem with my order but with the help of the amazing staff member it was fixed and sorted very quickly and professionally. Amazing customer service, willing to help and had a friendly tone. Would definitely continue to shop here :)

Thank you to both Lorena & Elyse for their help in resolving a Paypal matter. Their follow-up was much appreciated! In fact, any time I've contacted Showpo, it has always been a good experience! 100% Repeat Customer, I highly recommend Showpo! Keep up the great work!

The team at Showpo has never let me down. I had a query about the amount of store credit I still had so I submit a question to the built in assistant on the website and I had my answer very soon after. Your customer service is easily the best I have had online. Keep up the great work!

There was a problem with the website and I could not make a return. Elyse was very helpful, efficient and professional. Made things quick and easy for me to be able to make my return and get on with my day!

Wonderful clothing and wonderful staff. Staff will get back to you straight away if something is wrong and are amazing people to talk to. Will recommend and will be buying again in the future :).

On my last order I had accidentally chosen the wrong address, when I called they were able to sort the issue out straight away and had it re-directed to my new address the next day. She was so polite and called me back with an update. I have never had any issues with my Showpo orders or delivery, it always runs smoothly and am always happy with my items. Love this site :)

I love the clothing at Showpo and that the size range goes up to the larger sizing. I also received my store credit on time and had my questions answered promptly. Thankyou for a lovely experience and wonderful customer service. I will be ordering again..

After not receiving a confirmation email of my purchase (due to an error on my end) the support team were very quick to look into the problem and helped resolve and inform me where my order was sitting. The girls were lovely to deal with and very helpful.

It's an amazing website love your products love how pretty they all are I would recommend your website and products to friends.