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Shoplet

2.2

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Shoplet Reviews Summary

The company presents a mixed reputation among customers, with some praising the quality and prompt delivery of certain products, particularly items like paper towels and toner cartridges. However, numerous complaints highlight significant issues, including unreliable inventory management, delayed shipments, and poor customer service. Customers frequently report difficulties in obtaining refunds, receiving incorrect items, and experiencing unresponsive support. This pattern of dissatisfaction suggests a critical need for improved operational transparency and customer engagement to enhance overall service quality and restore trust among consumers.

This summary is generated by AI, based on text from customer reviews

service
86
value
82
shipping
84
returns
27
quality
77

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
Follow Jack N.
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Had them do multiple quests, all were done amazingly and in a awesome
Amount of time! Was skeptical at 1st but it all turned out perfect!

Date of experience: May 7, 2019
Virginia
1 review
0 helpful votes
Follow Lillian S.
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Shoplet is my go to webiste to get all my office products. They are reliable, have competitive prices, and have great customer service.

Date of experience: May 6, 2019
New York
1 review
0 helpful votes
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Shoplet has always delivered the items as promised, at a bargain price! Give Shoplet a try! Will continue again and again..

Date of experience: May 6, 2019
Illinois
1 review
0 helpful votes
Follow Lisa C.
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I had an issued with an order where some items came in damaged. I called Shoplet's customer service department, told them about the issue and I got a return labels sent to me right away and replaced the damaged items. Great customer service will keep me coming back

Date of experience: May 4, 2019
Virginia
1 review
7 helpful votes
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Shoplet's slogan "everything for your business" holds true. Needed some obscure items for my office and my searches lead me to Shoplet. They had everything - all my odd ball items - that I was looking for. I had to call in to get some help and spoke with Alicia and she did a great job and locating some items I could not find on my own. Everything came in perfect. I will be back.

Date of experience: May 2, 2019
Bangladesh
1 review
0 helpful votes
Follow Caleb M.
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What better way to find everything needed for the office in one
Location, reasonable bulk prices, and excellent shipping. I have
Ordered from Shoplet for the last three years and I'm very satisfied
With the service and savings.

Date of experience: May 2, 2019
New York
1 review
0 helpful votes
Follow Carol K.
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A friend recommended me to Shoplet, so I decided to give them a shot. Needed a few basic items for my office - copy paper, file folders, and some binder clips. Set up my account, placed my order and everything came with no issues in 2 days. Got free shipping on my order as well. Will definitely be back.

Date of experience: May 1, 2019
Arizona
1 review
1 helpful vote
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They had exactly what I was looking for! Great price and it was right time delivered in they described. High recomended.

Date of experience: April 30, 2019
Texas
1 review
0 helpful votes
Follow Ava L.
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Found my way to Shoplet - needed storage boxes as I was moving to a new office. Set up an account - placed my order, and everything came in two days with no issues. I will be back to Shoplet for all my office needs.

Date of experience: April 29, 2019
California
1 review
3 helpful votes
Follow Alexandra B.
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Was searching for an item and landed on shoplet's site. Had some questions so i dialed into the 800# (yes great that a company actually has a phone number these dayss) - spoke with a rep Gerald who helped answer my questions, set up and accont and place my order over the phone. Order was delivered with no issued in 2 days.

Date of experience: April 28, 2019
Arizona
1 review
0 helpful votes
Follow Austin E.
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Shoplet has a great website, easy and quick to use, competitive pricing with fast efficient shipping and communications.

Date of experience: April 28, 2019
New York
1 review
9 helpful votes
Follow Claire B.
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I started using Shoplet and after my first few orders i received a call from an account rep named Sam. Sam has been a great help in assisting me with getting everything that I need for my office. When I have a question I give Sam a call and he is there to help. Even better is that Sam calls me to check in to make sure that everything is ok with my account. Great service. Keep up the great work Sam and Shoplet.

Date of experience: April 27, 2019
New York
1 review
7 helpful votes
Follow Audrey R.
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I ordered a desk organizer from Shoplet and it unfortunately came in damaged. I called up Shoplet, spoke with a rep named Tamika and she immediately pulled up my order, arranged for the return of the damaged item and processed the delivery of a replacement. The new item was delivered the next day and the damaged one returned. Thanks to both Shoplet and Tamika

Date of experience: April 27, 2019
Arizona
1 review
0 helpful votes
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I place an order on 04/26/2019 and as of today 04/27/2019 a total of 1
Day waiting for delivery of the product, how first their delivery. Surprised their fast delivery.

Date of experience: April 26, 2019
Singapore
1 review
0 helpful votes
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Great Shoplet. I will purchase Again & again. They had exactly what I was looking for! Great price and it was right time delivered in they described. High recomended.

Date of experience: April 25, 2019
Arizona
1 review
0 helpful votes
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I have been using Shoplet for a while with great results. I do check them against the big guys like Staples and Amazon, and they continue to be more competitive. Bought a new printer recently and the site recommended me the toner that would go with it. Great feature. Order was delivered with no issues.

Date of experience: April 21, 2019
California
1 review
6 helpful votes
Follow Jessica P.
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I am an on-line shopper for both work and personal stuff. For work/office items, I have been to Staples, Office Max, even Amazon... but I keep going back to Shoplet. They have a great selection, their customer service is always helpful if there is an issue (no one is perfect), and they get me my items with fast free shipping.

Date of experience: April 20, 2019
New York
1 review
0 helpful votes
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I used Shoplet for my office supplies. Gave them a shot for my break room items. Got coffee, all my paper products along with hot cups and some snacks for the office. All good. Came in 2 days - no issues

Date of experience: April 17, 2019
Virginia
2 reviews
1 helpful vote
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I always know I can find any office product I am looking for on Shoplet at much better prices too. Their selection of office products can not be beaten.

Date of experience: April 13, 2019
California
1 review
11 helpful votes
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I have purchased from Shoplet before and got assigned an account rep. I needed help finding a product. Called my rep - Sam. Sam picked right up... told him what I was looking for and he was able to find a suitable product. Since I was not in front of a computer/phone, Sam even offered to place the order for me. Great service. Package came in 2 days with no issues. I will continue to use Shoplet. And thanks again Sam.

Date of experience: April 13, 2019

From the business

Shoplet is an online retailer of over 1,000,000 business products, servicing the continental United States, Canada and United Kingdom.