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Shoplet

2.2

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Shoplet Reviews Summary

The company presents a mixed reputation among customers, with some praising the quality and prompt delivery of certain products, particularly items like paper towels and toner cartridges. However, numerous complaints highlight significant issues, including unreliable inventory management, delayed shipments, and poor customer service. Customers frequently report difficulties in obtaining refunds, receiving incorrect items, and experiencing unresponsive support. This pattern of dissatisfaction suggests a critical need for improved operational transparency and customer engagement to enhance overall service quality and restore trust among consumers.

This summary is generated by AI, based on text from customer reviews

service
86
value
82
shipping
84
returns
27
quality
77

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Good fast delivery
May 23, 2019

Got all the products I needed very easily and at a good price. They arrived
The next day. Don't think they could do anything better.

Delivered on time.
Will be using again.
Happy to recommend

Date of experience: May 20, 2019
New York
1 review
4 helpful votes
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Shoplet has a great selection of office furniture - from desks, to chairs, to entire benching and bull pen layout structures. Our office took some additional space, so I needed 3 desks and 3 chairs. Ordered everything from Shoplet and it all came in less that a week. That is great timing for something that has to be delivered by a freight truck.

Date of experience: May 20, 2019
New York
1 review
0 helpful votes
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The website was clear and it was easy to find the part that I needed. The goods arrived promptly. Excellent service would definitely order from them again...

Date of experience: May 19, 2019
New York
1 review
1 helpful vote
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Great Service
May 21, 2019

An item that I ordered came in damaged - things like this happen. I called Shoplet's customer service line, spoke to a rep Tamika who was able to help me get my damaged item picked up and a replacement sent out. The next one came in with no issues. Great commitment to servicing their customers will keep me coming back to Shoplet.

Date of experience: May 19, 2019
Arizona
1 review
0 helpful votes
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Very pleased with service and we were kept up to date with order. Yes perfect part arrived on time price was okay...

Date of experience: May 18, 2019
New York
1 review
0 helpful votes
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Shoplet has a great selection of items for the office. I got everything I needed at one place. I did some comparison shopping to make sure the prices were good. Shoplet was very competitive. Everything came in one package with no issues.

Date of experience: May 18, 2019
Arizona
1 review
0 helpful votes
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The service was superb, exactly what I ordered at a fair price, delivered the next day. Always an efficient company. Very happy with the item.

Date of experience: May 17, 2019
Bangladesh
1 review
0 helpful votes
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Accurate description, ease to order, arrived quickly. Good product and service. Product as advertised and delivered on time. Cheapest price I could find on the net and a really speedy delivery...

Date of experience: May 15, 2019
New York
1 review
0 helpful votes
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Shoplet has a great auto-delivery feature for items that I need every month. I schedule it in my account, and i get a reminder email about my scheduled shipment. Helps make sure I don't run out of the essentials that I need for my office.

Date of experience: May 15, 2019
Singapore
1 review
0 helpful votes
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The service was superb, exactly what I ordered at a fair price, delivered the next day. What else can you ask for? Excellent service, fast delivery good price. Easy to understand web site. Would be happy to purchase from this company again.

Date of experience: May 14, 2019
Bangladesh
1 review
0 helpful votes
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Excellent speedy service, great price. The website is easy to follow, the product description good, and the delivery was very quick. No reservations, I would recommend this company to anyone.

Date of experience: May 13, 2019
Virginia
1 review
0 helpful votes
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Shoplet has a every easy site to use. I created an account - searched for my items - put them in my cart - created an account - checked out. All in 15 minutes. Order arrived quickly with no issues.

Date of experience: May 13, 2019
Bangladesh
1 review
0 helpful votes
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Quick and easy to use, order fully complete. Was my first time using so had many questions but they were very helpful and I will be using again. Great service, even compensated me for a slight inconvenience A++
Very fast, reliable, and will definitely be coming back.

Date of experience: May 13, 2019
New Jersey
1 review
0 helpful votes
Follow Ruth G.
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Shoplet's web site is easy to navigate. I needed some new toner cartridges for my printer. Set up a new account, placed my order and it came in 2 days. No issues. Got free shipping as well. Will definitely use Shoplet again.

Date of experience: May 12, 2019
Bangladesh
1 review
0 helpful votes
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Love Shoplet
May 14, 2019

Great service, even compensated me for a slight inconvenience A++

Very fast, reliable, and will definitely be coming back.

Date of experience: May 12, 2019
New York
1 review
4 helpful votes
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I am a believer in helping to save the planet. Shoplet has the largest selection of green and eco-friendly products. And they make it simple to find them. Sections on the website are dedicated for these items and then even have a toll that will help you find green alternatives. It's great to be pro-environment. Thanks Shoplet

Date of experience: May 11, 2019
Bangladesh
1 review
0 helpful votes
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Love this site!
May 11, 2019

It has been fun shopping here and I highly recommend this site. I like that if you are not pleased with the item, you get to return it easily through the realise point closest to you. You become addicted to shopping with Shoplet.

Date of experience: May 10, 2019
New York
1 review
0 helpful votes
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Took a while to do it, but I followed procedure, they were direct, and I received my merchandise hassle free. 100% legit, good service.

Date of experience: May 8, 2019
New York
1 review
0 helpful votes
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Used to use Staples, not any more. Switched to Shoplet and got much better service, selection and prices. Prices are competitive across the board, not on just a few items to get you hooked and then being over charged on the rest - not going to get fooled again - I am sticking with Shoplet.

Date of experience: May 8, 2019
Bangladesh
1 review
0 helpful votes
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Amazing service. Have used many times and so far nothing bad has happened. Some reviews say it takes a while to get products but it always takes me under 12 hrs.

Date of experience: May 7, 2019

From the business

Shoplet is an online retailer of over 1,000,000 business products, servicing the continental United States, Canada and United Kingdom.