Shop LCReviews 269

I ordered a Christmas present for my elderly neighbor, and to this day l have NOT gotten anything, l use the tracking# and it said delivered on 12/18/21@2:36 to my mailbox, l was home that week and l went to the mailbox and nothing even to this day nothing l filed a claim but still
Nothing l called customer service after waiting almost 30min but hung up with no help at all. I did have other orders from shop-lc and they all came but not the 1st order, where is it! I'm sick of hearing it's been sent! No it wasn't.
Invoice#LC*******

Been waiting 20 days for a ring and pendant... no tracking update in 10 days, customer service says not considered lost till no tracking for 14 days. So it is 12/23 which means i'm out 2 Christmas gifts and $240... And a thank you form customer service for my understanding, and it may arrive. Do Not Buy From Shop LC thye take your money and you have to fight to get it back! SCAM

My Very 1st purchase 12/15/21 I was informed my order WILL be on time b 4 Christmas, so I proceded to place order. After recvg e-mail confirming order is complete shortly after and order will be shipped, just to make certain, I called to inquire stat on 12/19 and was told without prior notice "there was problem with order and it was cancld", and the item was no longer available(?)! There was Not a credit card prob, so not sure why order was canceled just b 4 Christmas(?) All they offered was an empty Apology! I hope you NEVER have the same experience with this company! We are VERY, VERY SADDEND & DISAPPOINTED!

Bought a gorgeous diamond cluster ring in May. Sparkle beyond belief! A stone fell out 1 month past the six month warranty period. This ring cost a pretty penny! For something that expensive to break seven months after purchase, I will not be wasting any more money on this company. Now I have to pay to replace the diamond and the prongs. I'm not a satisfied customer at this point!

Out of stock, but still selling it.
Ordered a metal jewelry box. They informed me next day that it was out of stock. Yet, they are still selling them but at a higher price.

I am actually fond of shopping because I believe it's a real art actually. It's pretty easy just to go somewhere and buy products or clothes or accessories, however the main idea of wise shopping is to comply mwith money management. It's pretty difficult to understand how much money you can spend on clothes, without any issues, so I call it "healthy shopping" So, I found this company in the net and felt that it's the best place for healthy shopping, because there are plenty of accessorites and jewelries, which you can acquire and be okay with the fact that you bought something.

I am a customer for many years, I made multiple returns in one package many times by calling before mailing to identify the items included in the package. Last time my package arrived at Shop Lc the 13th of November. Out of 12 items, 8 were refunded. Since then I called 4 times for the 4 items not refunded and nothing happened. I am advised to make individual returns, especially inconvenient since the return labels are of a larger size. I am very disappointed and the customer services of late. I am still waiting for my refunds.

I bid on an item today and I was the only one bidding on it and and I didn't win... it said NO BIDDERs,, THe site is rigged so the bids go higher... I should have won that auction.

I returned over 30 or 40 items yet still have not received my refunds and u continue to charge me the budget pays.

I spoke to over 7 or 8 reps & supervisors who did nothing other than send an email promising that someone call me back within 24 to 48 hours yet no one has.

I had to cancel my card.

I spoke to Canada Post who confirmed a representative at Shop LC did sign for the items yet never bothered to refund me. They also told me that it was Shop LC's responsibility to follow up with them since it was Shop LC's Return label that was being used.

This appears to be Shop LC's method of stealing money from their customers & nothing less.

U cannot get a hold of anyone in Texas, particularly any of the Execs.

Shop LC delivers pain & not joy to their customers & I will be following up with my credit card company as I see a number of unauthorized charges from Shop LC on my new credit card if I don't hear from someone by end of day today.

I left numerous messages for a supervisor by the name of Alex in Austin, Texas who needs to confirm with me all the items that must be refunded.

This is just plain theft.
- MOHINI PERSAUD, VERY DISAPPOINTED CUSTOMER

Easy process and great delivery
Easy return if not satisfied.
They sent a text to let you when to expect your purchase.

Thanks. You my necklace is so thin that the bonding metal came apart and it fell off while i was walking.

I love the beautiful rare pieces and super fast shipping.

The chain was not as expected it showed much different on web and did not have lobster claw clasp. Very disappointed returning.

Pages should stay at same place when looking at an item more closely and then returning to the page.

Always easy! And convenient. Experience is normally pretty smooth

Having a wonderful time Christmas & birthday shopping.

First time shopping. I did not know that I had to use autopay to receive free shipping on my auction items. Also, I did not know that I could not use promo codes for most things. How about a FAQ? I don't see one.

I can always rely on LC and all of its departments to get my purchases to me ASAP. I love shopping for everything for myself and home and family.

Totally thrilled with all of the bargains I scoop up From LC. It also makes me very happy to know my purchases are helping to provide meals for children who are in need of them.