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Shop LC

2.2

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Shop LC Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly regarding its customer service and product quality. Many customers report issues with delayed shipping, poor communication, and challenges with the return process, often describing the service as unresponsive and frustrating. Concerns about product authenticity and quality are prevalent, with customers feeling misled by marketing claims. However, some positive feedback highlights the appeal of auction features and the variety of products available. Overall, the sentiment suggests a need for the company to enhance customer service responsiveness and improve product consistency to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
99
value
65
shipping
71
returns
53
quality
62
This company responds to reviews on average within 44 days

Instant Feedback

2,232 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Size chart on this item was very confusing. Even checking the manufacturer's website didn't help. Hope this fits!

Date of experience: October 13, 2021
Utah
2 reviews
0 helpful votes
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The web site keeps kicking me out, it was hard to make my shopping... I hope it changes, cause I'm a big fan of you guys, all my jewelry that I had bought is from you... what happened this is my new email address. But this is not going to stop me from buying jewelry from you... no way.

Date of experience: October 13, 2021
Shop L. Shop LC Rep
over a year old

We still appreciate you giving us great feedback despite the challenges. We are working hard to stabilize everything in the coming days so shopping experiences don't get impacted!

Wisconsin
1 review
5 helpful votes
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If you don't receive your product you swill still be charged! Just dont! I called
Same day as I received e-mail and again and again. They will take your money
But you wont get products. Then they just say file a police report! What crap!
Do NOT order from this company!

Date of experience: October 13, 2021
North Carolina
1 review
0 helpful votes
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I was getting christmas gifts
October 13, 2021

I was getting christmas gifts. Found exactly what I wanted. Love the value and great prices.

Date of experience: October 13, 2021
Massachusetts
2 reviews
0 helpful votes
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Love the wonderful products you have and love watching...
October 12, 2021
Updated review

Love the wonderful products you have and love watching your host

Date of experience: October 12, 2021

The Best always great products
October 12, 2021
Previous review

The Best always great products

Date of experience: October 12, 2021
Florida
1 review
0 helpful votes
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Easy ordering process
October 11, 2021

Easy ordering process. Product is exactly as described. Very good deal.

Date of experience: October 11, 2021
Maine
1 review
0 helpful votes
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Nice and easy love the auction and stuff I been ordering alot gar xmas. And my discount codes are not going on the orders that they are supose too.

Date of experience: October 10, 2021
Louisiana
1 review
1 helpful vote
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I love shoplc pricing and their service but their company leaves my packages anywhere, sometimes they just toss them on the porch, I live on a heavy traffic street and my porch is open to passersby. There is a lot of package theft.

Date of experience: October 9, 2021

I am addicted to the great pricing
October 4, 2021
Previous review

I am addicted to the great pricing

Date of experience: October 4, 2021
Illinois
1 review
0 helpful votes
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I had written a review about a problem with item I...
October 9, 2021
Updated review

I had written a review about a problem with item I had purchased and ShopLC took the time to call me and resolve the issue.

Date of experience: October 9, 2021

I had written a review about a problem with item I...
October 9, 2021
Previous review

I had written a review about a problem with item I had purchased and ShopLC took the time to call me and resolve the issue.

Date of experience: October 9, 2021
Georgia
1 review
0 helpful votes
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Awesome, products and love all the hosts. I recommend to any one to give Shop lc a chance.

Date of experience: October 9, 2021
Ohio
1 review
0 helpful votes
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I I did a buy all on 12 strands of beads
October 7, 2021
Updated review

I I did a buy all on 12 strands of beads. There were 4 sets of 3 beautiful tumbled beaded necklaces in each set and they were all quite beautiful. The only problem was one set of 3 had 2 broken strands in the bags and as I tried to pull them out of the pouch beads went everywhere and I mean everywhere… so I am sending that set back. It's a same to because it had the rose quartz strand one I wanted the most and of course one that was broken in the packaging… these are quite lovely beads so I'm not really sure what to say. It won't stop me from shopping at SHOPLC because on the whole my experiences are wonderful!

Date of experience: October 7, 2021

Exceptional
September 29, 2021
Previous review

Exceptional

Date of experience: September 28, 2021
Wisconsin
1 review
1 helpful vote
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I really like LC but I received a broken Owl and threw it out. When I complained they asked me to send it back but I had already thrown it out. My loss.

Date of experience: October 7, 2021
South Carolina
1 review
0 helpful votes
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I love Shop LC!
October 7, 2021

I love Shop LC! This isn't my first time buying. I always get quick delivery and the product always is as advertised!

Date of experience: October 7, 2021
Texas
1 review
0 helpful votes
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Great price and products i canceled an order and still received it even after I received a cancelation confirmation. The product is very nice so I decided to keep it. But in the future honer the cancelation.

Date of experience: October 6, 2021
California
1 review
0 helpful votes
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Had hard time trying to purchase
November 1, 2021

Had hard time trying to purchase. I hope I will not be charged 3 times.

Date of experience: October 6, 2021
Shop L. Shop LC Rep
over a year old

We still appreciate you giving us great feedback despite the challenges. We are working hard to stabilize everything in the coming days so shopping experiences don't get impacted!

Missouri
1 review
0 helpful votes
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NOT THE SAME ITEM
November 5, 2021

So I'm feeling like it's a TO GOOD TO BE TRUE SO I WAS SUPPOSE TO GET 18IN CHAIN 2,2G NOT WHAT I GOT IT WAS A 16INCH 01GRAM SO AFTER SENDING IT BACK I CAN'T GET WHAT I ORDERED BECAUSE IT WAS BUDGET PAY WELL IT WASN'T MY FAULT AND NOW I'M FEELING LIKE THEY WAS HOPING I DIDN'T NOTICE YEA IT SOUNDS GOOD THAT'S IT I WANT SHIPPING BACK TO THANKS FOR NOTHING

Date of experience: October 6, 2021
Alabama
1 review
0 helpful votes
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The products are good and the prices are fair. I own quite a few pieces of jewelry, fragrances and even a couple of home items.

Date of experience: October 3, 2021
California
1 review
5 helpful votes
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TONY! GET RID OF HIM
October 4, 2021

Once again that arrogant nasty personality Tony is on Shop LC, cutting off female hosts with his aggressive slapping on his desk and demeaning comments, "do you not understand" and hundreds of repeated "Mr. Producer", Ladies and Gentlemen". I am surprised that there are no EEO formal complaints about this baffoon. He is no asset on air. If he is a gem expert then keep him in the back office but not on air. I just had to turn the channel or shop online whenever I see or hear him.

Date of experience: October 2, 2021
Florida
2 reviews
0 helpful votes
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Shopped with you for quite awhile and keep coming back!

Date of experience: September 29, 2021
South Carolina
2 reviews
0 helpful votes
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I have always been pleased with Shop LC
September 28, 2021

I have always been pleased with Shop LC. Some items aren't exactly as I expected but are still nice. Shipping is always fast and that is great.
Another thing that is impressive to me is that every order I place provides a mean for a hungry child and I love that.
Thank you,
Marlene Ashley

Date of experience: September 27, 2021

From the business

Shop LC, formerly Liquidation Channel, was originally launched as The Jewelry Channel in 2007. With new approaches and steady business growth, the name evolved to match what we offer to our customers on a daily basis – an opportunity to shop "Low cost."

We bring forth a comprehensive range of exquisite jewelry, stylish accessories, skin care products, home décor, cosmetics and more! You can shop 24/7/365 from the convenience of your home and with an assurance of the Lowest price guarantee.

From cocktail rings and gemstone studded bracelets to scarves and handbags, you'll find it all in amazing designs, styles, shapes, and finishes!

Shop LC believes in bringing a smile to every face by Delivering joy with our products! So, don't wait any longer! Visit Shop LC and enjoy a vast range of exceptional quality products available at an everyday Low cost!


shoplc.com
Founded in 2007
Austin, Texas, United States