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The company's reputation is marred by significant customer dissatisfaction, particularly regarding its customer service and product quality. Many customers report issues with delayed shipping, poor communication, and challenges with the return process, often describing the service as unresponsive and frustrating. Concerns about product authenticity and quality are prevalent, with customers feeling misled by marketing claims. However, some positive feedback highlights the appeal of auction features and the variety of products available. Overall, the sentiment suggests a need for the company to enhance customer service responsiveness and improve product consistency to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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Size chart on this item was very confusing. Even checking the manufacturer's website didn't help. Hope this fits!
The web site keeps kicking me out, it was hard to make my shopping... I hope it changes, cause I'm a big fan of you guys, all my jewelry that I had bought is from you... what happened this is my new email address. But this is not going to stop me from buying jewelry from you... no way.
If you don't receive your product you swill still be charged! Just dont! I called
Same day as I received e-mail and again and again. They will take your money
But you wont get products. Then they just say file a police report! What crap!
Do NOT order from this company!
I was getting christmas gifts. Found exactly what I wanted. Love the value and great prices.
Love the wonderful products you have and love watching your host
Easy ordering process. Product is exactly as described. Very good deal.
Nice and easy love the auction and stuff I been ordering alot gar xmas. And my discount codes are not going on the orders that they are supose too.
I love shoplc pricing and their service but their company leaves my packages anywhere, sometimes they just toss them on the porch, I live on a heavy traffic street and my porch is open to passersby. There is a lot of package theft.
I had written a review about a problem with item I had purchased and ShopLC took the time to call me and resolve the issue.
I had written a review about a problem with item I had purchased and ShopLC took the time to call me and resolve the issue.
Awesome, products and love all the hosts. I recommend to any one to give Shop lc a chance.
I I did a buy all on 12 strands of beads. There were 4 sets of 3 beautiful tumbled beaded necklaces in each set and they were all quite beautiful. The only problem was one set of 3 had 2 broken strands in the bags and as I tried to pull them out of the pouch beads went everywhere and I mean everywhere… so I am sending that set back. It's a same to because it had the rose quartz strand one I wanted the most and of course one that was broken in the packaging… these are quite lovely beads so I'm not really sure what to say. It won't stop me from shopping at SHOPLC because on the whole my experiences are wonderful!
I really like LC but I received a broken Owl and threw it out. When I complained they asked me to send it back but I had already thrown it out. My loss.
I love Shop LC! This isn't my first time buying. I always get quick delivery and the product always is as advertised!
Great price and products i canceled an order and still received it even after I received a cancelation confirmation. The product is very nice so I decided to keep it. But in the future honer the cancelation.
Had hard time trying to purchase. I hope I will not be charged 3 times.
We still appreciate you giving us great feedback despite the challenges. We are working hard to stabilize everything in the coming days so shopping experiences don't get impacted!
So I'm feeling like it's a TO GOOD TO BE TRUE SO I WAS SUPPOSE TO GET 18IN CHAIN 2,2G NOT WHAT I GOT IT WAS A 16INCH 01GRAM SO AFTER SENDING IT BACK I CAN'T GET WHAT I ORDERED BECAUSE IT WAS BUDGET PAY WELL IT WASN'T MY FAULT AND NOW I'M FEELING LIKE THEY WAS HOPING I DIDN'T NOTICE YEA IT SOUNDS GOOD THAT'S IT I WANT SHIPPING BACK TO THANKS FOR NOTHING
The products are good and the prices are fair. I own quite a few pieces of jewelry, fragrances and even a couple of home items.
Once again that arrogant nasty personality Tony is on Shop LC, cutting off female hosts with his aggressive slapping on his desk and demeaning comments, "do you not understand" and hundreds of repeated "Mr. Producer", Ladies and Gentlemen". I am surprised that there are no EEO formal complaints about this baffoon. He is no asset on air. If he is a gem expert then keep him in the back office but not on air. I just had to turn the channel or shop online whenever I see or hear him.
Shopped with you for quite awhile and keep coming back!
I have always been pleased with Shop LC. Some items aren't exactly as I expected but are still nice. Shipping is always fast and that is great.
Another thing that is impressive to me is that every order I place provides a mean for a hungry child and I love that.
Thank you,
Marlene Ashley
Answer: Your jeweler has no idea what the difference is between "lab created" and " fissure filled". Niassa rubies are mined from the ground. They just go through a treatment that enhances their clarity. Upwards of 97% of gemstones go through some sort of treatment whether it be heating, irradiation, diffusion, fissure filling, dyeing. Some trwatments do effect the value, for instance, jade that has been bleached, filled and dyed really has little value at all. Thats why they dump it here. Asians wouldnt be caught dead with it. Its akin to costume beads. I suggest you go to the GIAs website for all of your info, not your local jeweler.
Answer: Hey there happy to help answer any questions. Can you help us understand what you are asking? Are you referring to the authenticity of the item?
Answer: We typically do not remove an item from someone's budget pay. Could you clarify further?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: Hey there we do not remove products from the cart unless an item has expired. Would you mind sharing your details to [email protected] so we can have a specialist review your account?
Answer: Hello our products general are delivered within 5-7 business days.
Answer: Hey there happy to help very sorry to hear about what occurred! If you still need assistance please us know at [email protected]. We can confirm emails are being responded to in the same business day you will get an answer.
Answer: You can cancel an order (if it's within 30 mins) online in your order history. Or you can chat, email [email protected], or call us at 877-899-0078 and we are happy to address it for you. Usually a cancellation can be done within a few hours of ordering on our side.
Shop LC, formerly Liquidation Channel, was originally launched as The Jewelry Channel in 2007. With new approaches and steady business growth, the name evolved to match what we offer to our customers on a daily basis – an opportunity to shop "Low cost."
We bring forth a comprehensive range of exquisite jewelry, stylish accessories, skin care products, home décor, cosmetics and more! You can shop 24/7/365 from the convenience of your home and with an assurance of the Lowest price guarantee.
From cocktail rings and gemstone studded bracelets to scarves and handbags, you'll find it all in amazing designs, styles, shapes, and finishes!
Shop LC believes in bringing a smile to every face by Delivering joy with our products! So, don't wait any longer! Visit Shop LC and enjoy a vast range of exceptional quality products available at an everyday Low cost!


We still appreciate you giving us great feedback despite the challenges. We are working hard to stabilize everything in the coming days so shopping experiences don't get impacted!