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Amazing first experience with Shippn. They helped me buying two very limited edition items in Singapore at an exclusive high end retailer. The service was excellent (thanks to Renuka!) and very fast, everything within a week including shipping form, another continent.
I had a really bad experience with this company. They doubled my shipping cost for no reason and haven't responded to any of my messages. Very unprofessional. I wouldn't recommend using them — there are much better options out there. This company seems like a scam. I'd stay away.
My experience with Shippn was disappointing from start to finish. The host I selected for my shipment, Richard, sent poor-quality photos of my items, failed to notify me that they had arrived damaged, and informed me only after receiving my package that he would be away on vacation for more than a week before shipping it. This delayed my order unnecessarily and could have been avoided had his availability been communicated in advance. When I asked about the excessive cost of shipping, Richard suggested shipping four separate packages even though all four items weighed less than an ounce each. That would have increased shipping costs, a complete contradiction of my concern. I was also charged a mandatory $15 USD insurance fee despite the carrier already providing coverage that exceeded the value of my purchase (approximately $16 AUD). I was not given the option to waive the additional insurance - a clear money grab by Shippn. The most concerning part of my experience came after the transaction. I submitted a factual 2-star review of Richard through Shippn, but it has not appeared on his profile. Instead, I was contacted and asked to provide additional feedback. While I cannot speak to Shippn's overall review moderation practices, my own experience has left me questioning whether the reviews displayed on the platform present a complete picture of customer experiences. This is concerning as many customers select their shipping host based off the reviews presented. Falsely curating reviews is misleading. Overall, I found the service expensive, the communication poor, the host's performance unsatisfactory, and the review process lacking transparency. I would not use Shippn again and would definitely caution loved ones from using it.
I used Shippn to get a package from Germany. They quickly got me set up with someone I could forward my stuff to and they would get it to me. The host messaged me often and kept me up to date from the time the package was in transit to them and then in transit to me! Very quick and easy!
I give shippin a shot and it worked. Finding doujinshi of kingdom hearts is hard and it's even harder to find my favorite ships. I found an artist that did larxene/marluxia doujinshi but they only ship their work in Japan with Shippin I was able to get the comic I always wanted brought to the USA.
Ordered 2 away products that were sold out in the US but Canada had stock so I used shippn for the first time. I insured both packages but spent nearly $600 + for just my train bag alone. When I received the product there was a scratch on the handle that was very noticeable. Disappointed that I cannot return the package due to it not being sold in the US anymore. The shipper sent out blurry images so blurry you cannot see the away writing and due to this they are not holding up their end of the bargain and blaming ME for the scratch. CSR is saying the first picture attached to this email is their determination that there was no scratch on the handle but as you can see you cant even see the away writing on the handle so if cant see that how can you tell if there was a scratch on it. They offered me $40 for my troubles on a $600+ item. I can't even resale it for full price due to the scratch. Wishing I never did this. When using this make sure you get PLENTY OF PICTURES FROM THE SHIPPER BEFORE BEING SHIPPED OUT
I've used shippin for several years an love it. Bart M. Is an amazing host an does a great job. He handles all my packages with the utmost care!
I was really happy with the type of service they provided for me when I bought my item from out of the country, they walk you through every step and always respond ba k I'm a timely matter when I had questions, and the Host in Mexico was really helpful and gave me updates on every single step as he was going through, very happy with this service?
DO NOT RECOMMEND - extremely high & hidden fees. I had to pay over $74 in DHL shipping for a small package (0.5 kg, about 11cm x 12cm x 3cm) and some other fees which resulted in $120+ in costs. In addition, the items I purchased had a discount code, which the shopper/proxy used -- but I wasn't refunded for that discount. Very scammy, would never use again.
Really nice service! Great support from the host and the support! Host was always very helpful and precise in the communication
Amazing service and shipping was fast my host was the best with amazing customer service. I would definitely use Shippin again
Everything was smooth and delivered on time! I was notified about everything about my package. I would use them again
A new and beautiful service and idea that facilitates many procedures, but lacks awareness videos on YouTube and some modifications to the site.
Do not use. All the reviews are fake. They make you pay and then block your ip address. That is why they make you pay first prior to giving forwarding address.
Fast and very user friendly service. I created my order in two minutes. As a consumer, I can say that Shippn is one of the best package forwarding services. Also, I received my package after 6 days from the day I created the order. Thanks for the quick delivery!
My first purchase with Shippn was great. Customer service answered all my questions in a timely manner, received my products in 4-5 days, the refunded me for the change in weight and dimensions of my package. Everything was great until my sencond purchase...
I accidently purchased the service and paid with a card I had previosuly used. I asked for a refund as I was not going to use their service and they issued it right away. In my first purchase, I used a second card which was used to pay for the difference in dimensions, later refunded. This card was not used in the second purchase yet Shippn charged this card the verification charge.
Please note that the card I actually used was not charged the verification charge, but the other one did. My card/account was blocked due to fraud because my bank could tell that my card information was taken from a website/database and not an actual purchase.
I have contacted customer service and they keep saying they don't keep information, but based on this, they obviosuly do. I URGE YOU TO BE CAREFUL AS THEY KEEP YOUR INFO WITHOUT YOUR CONSENT!
This is the actual response from a customer service agent
"If the user uses more than one credit card, the system will try to verify both credit cards to make sure that the cards are only being used by their owners. This is in effort to protect our shoppers."
This translates to them keeping your info to verify ALL THE CARDS YOU HAVE USED!
Dear Fabiola,
Thank you for your feedback as we always aim to improve our service.
We try to create a secure environment for both our shoppers and hosts. Ensuring the trust is always at the core of our community, we verify certain information about both our shoppers and hosts.
Payment verification is a standard procedure for all the credit cards that are used or entered on our system for the first time. We try to verify shopper's credit cards by placing a small charge less than $1 USD. After that they need to check their statement and enter the exact amount they see for the Shippn charge.
Our shoppers can delete their credit card information from their profile settings and also can request to delete their entire account from our database.
If you have any questions, do not hesitate to contact us. Kindly, you can contact us through the link below:
https://www.shippn.com/contact-us
Have a nice day,
Shippn Team.
I can't believe that how easy to buy something from abroad with Shippn. I am sure Shippn is the best package forwarding service I have ever tried. Thank you again :)
I've purchased a kit from Spain, received it only in 4 days. Good customer service, good system, good transportation time. Thank you Shippn
That was the first time I use a transportation forwarder for shopping from Australia to Germany. I've really liked their system, every member of Shippn talked me in a very kind way and got my package sooner than I expected. Thank you Shippn
This is the first time I used a ship forwarding service! I looked at myus shippitto etc and I found them to be quite confusing especially in the user interface. Shipping is VERY SIMPLE and everything is done in a very personal capacity I was able to speak and message the very person that was handling my package. The service is really as easy and simple as you want it to be and you stuff is not going into some random warehouse with unknown workers and people walking in and out.
With Shippn you get to work personally with a host that stores your stuff within the secure space of their home, I loved that! I had MANY question before I signed up for the service and after and these guys replied and eliminated all my concerns.
If you want to get your stuff fast no drama no issues with storage I seriously recommend these guys. The simplicity of their website will speak for itself once you sign up for Free. Oh and I forgot to mention no storage or monthly costs which was awesome. Compared to other sites where it's half a gamble you still need to pay for your account monthly or lump sum when you actually ship. You will also find your shipping cost low due to your stuff not being stored in a warehouse.
Will definitely be working with these guys in the near future.
From Shaun (Namibia)
I purchased my electronics from Best Buy and they forwarded it to me. First I wasn't expecting that fast delivery but I got my product in 3 business days in my home in Munich as they said. Their customer service is great, they answered all my questions.
I used Shippn for shipping packages from the US to Israel. Used it for 3 times never encountered any problems. Packages reached to me in 2-5 business days as they said. Besides, it's so much cheaper than another forwarder companies.
Hello there,
We apologize if you have experienced an issue with our service. We will be able to offer you further assistance if you share with us the details of the issue you have experienced.
Since Shippn was established in 2016, we have delivered more than 3,500 packages worldwide, and this number continues to grow day by day. Our company, which is preferred by more than 25 thousand users, will continue to grow and serve.
If you have any questions, do not hesitate to contact us. Kindly, you can contact us through the link below:
https://www.shippn.com/contact-us
Have a nice day,
Shippn Team.