Amazing first experience with Shippn. They helped me buying two very limited edition items in Singapore at an exclusive high end retailer. The service was excellent (thanks to Renuka!) and very fast, everything within a week including shipping form, another continent.
I had a really bad experience with this company. They doubled my shipping cost for no reason and haven't responded to any of my messages. Very unprofessional. I wouldn't recommend using them — there are much better options out there. This company seems like a scam. I'd stay away.
My experience with Shippn was disappointing from start to finish.
The host I selected for my shipment, Richard, sent poor-quality photos of my items, failed to notify me that they had arrived damaged, and informed me only after receiving my package that he would be away on vacation for more than a week before shipping it. This delayed my order unnecessarily and could have been avoided had his availability been communicated in advance.
When I asked about the excessive cost of shipping, Richard suggested shipping four separate packages even though all four items weighed less than an ounce each. That would have increased shipping costs, a complete contradiction of my concern.
I was also charged a mandatory $15 USD insurance fee despite the carrier already providing coverage that exceeded the value of my purchase (approximately $16 AUD). I was not given the option to waive the additional insurance - a clear money grab by Shippn.
The most concerning part of my experience came after the transaction. I submitted a factual 2-star review of Richard through Shippn, but it has not appeared on his profile. Instead, I was contacted and asked to provide additional feedback. While I cannot speak to Shippn's overall review moderation practices, my own experience has left me questioning whether the reviews displayed on the platform present a complete picture of customer experiences. This is concerning as many customers select their shipping host based off the reviews presented. Falsely curating reviews is misleading.
Overall, I found the service expensive, the communication poor, the host's performance unsatisfactory, and the review process lacking transparency. I would not use Shippn again and would definitely caution loved ones from using it.
I used Shippn to get a package from Germany. They quickly got me set up with someone I could forward my stuff to and they would get it to me. The host messaged me often and kept me up to date from the time the package was in transit to them and then in transit to me! Very quick and easy!
I give shippin a shot and it worked. Finding doujinshi of kingdom hearts is hard and it's even harder to find my favorite ships. I found an artist that did larxene/marluxia doujinshi but they only ship their work in Japan with Shippin I was able to get the comic I always wanted brought to the USA.
Ordered 2 away products that were sold out in the US but Canada had stock so I used shippn for the first time.
I insured both packages but spent nearly $600 + for just my train bag alone. When I received the product there was a scratch on the handle that was very noticeable. Disappointed that I cannot return the package due to it not being sold in the US anymore.
The shipper sent out blurry images so blurry you cannot see the away writing and due to this they are not holding up their end of the bargain and blaming ME for the scratch.
CSR is saying the first picture attached to this email is their determination that there was no scratch on the handle but as you can see you cant even see the away writing on the handle so if cant see that how can you tell if there was a scratch on it.
They offered me $40 for my troubles on a $600+ item. I can't even resale it for full price due to the scratch.
Wishing I never did this. When using this make sure you get PLENTY OF PICTURES FROM THE SHIPPER BEFORE BEING SHIPPED OUT
I was really happy with the type of service they provided for me when I bought my item from out of the country, they walk you through every step and always respond ba k I'm a timely matter when I had questions, and the Host in Mexico was really helpful and gave me updates on every single step as he was going through, very happy with this service?
DO NOT RECOMMEND - extremely high & hidden fees. I had to pay over $74 in DHL shipping for a small package (0.5 kg, about 11cm x 12cm x 3cm) and some other fees which resulted in $120+ in costs. In addition, the items I purchased had a discount code, which the shopper/proxy used -- but I wasn't refunded for that discount. Very scammy, would never use again.
Great service! I ordered a dress at Australian website that didn't deliver outside of country and I sent it to them and they send me it very fast! I received perfectly!
I made a buy for me order through Shippn and the host buyer in Portugal was amazing and responsive! The team at Shippn helped with the logistics of the order and their customer service was very responsive. I received the item quickly, too--overall a great experience!
I needed an item I couldn't get in the US. The Canadian supplier couldn't/wouldn't ship to the US. I was able to use Shippn to purchase the item, have it sent to someone in Canada and then have it sent to me. It was a bit of a clunky process but it went as good as could be hoped for considering all of the logistics of a foreign transaction using a third party.
I contacted Shippn and placed an order, a few checking questions and it went straight to purchase. The host was fantastic with checking questions, then upon arrival items were checked and pics sent. Everything was good then straight to shipping. That went super quick. A huge thank you to Shippn and the Host.
Updated 2/7/24: After posting my initial review, customer service got in touch with the host and moved things along. I've now received my coat. I'm still taking off 2 stars since the communication was only improved after leaving a public complaint but the service ultimately delivered. -- Original 1 start review: I wanted to buy a coat from Poshmark Canada and couldn't get it shipped to the states directly so I decided to use Shippn. I picked the host who had 5 star reviews (now wondering if they're fake). Made my purchased, used her address, thought all was well. IT WAS NOT. The tracking shows delivered but the host hasn't updated the order, nor has she or customer service responded to my numerous messages asking for an update. I understand things may come up and you can't ship it out right away. But disappearing with my paid merchandise and failing to communicate is theft.
I ordered a favorite Tea from France and had the package shipped to my contact for Shippn and they were super timely, professional, reliable and quick! I can't believe it didn't take as long as I imagined. I received the tea in perfect condition! I will be using Shippn all the time!
This was my first time using a reshipping service and it was a great experience my package was reshipped out within a couple hours and I got my package 6 days earlier than it was estimated my host was awesome the company was awesome everything was awesome I couldn't recommend it anymore the only thing that I would say is to make sure you understand the difference between the volumeric weight and the actual weight
Great Opportunity, For Everybody. Nice, And Willing Personnel. Stands For Great Services, Prompt, Polite, Correct, And Effective. Solve All Possible Dilemmas That May Occur. I Am More Than Satisfied, They Care, They Like To Help.
I needed an item from the USA that didn't deliver to Australia. After a few google searches I found Shippn. I was a little apprehensive about using this website because I have never heard of shippn before. The item I wanted was a little pricey but I took the risk and went head with the order. The service was amazing. I received my item without any issues. Great fast communication and hassle free. The host I got to deliver my item from the USA was also amazing. I will definitely be using this service again.
My first experience with Shippn was excellent. They make the process of planning your package shipment very easy such as picking your host address and estimating shipping costs. The host I selected was very kind, helpful and quick to keep my package moving once they received it. I had a question while my package was in transit from the source shipper which I reached out to Shippn support on and they were very quick to respond as well as very helpful. This is a service I would gladly use again.
I desperately needed an item from a shop in Malaysia that didn't ship to the US. I was so glad I found Shippn. I couldn't believe how fast the item got here. I was kept informed at each step of the process. I will definitely use this service again.
Very satisfied with the service again. Big thanks to the host from Taiwan for helping me order and get it shipped as soon as possible. This is my second time ordering through the Shippn platform. I will return soon again to order more. Thank you team Shippn!
Excellent communication with the Shippn support team. I was always wondering if there was any type of delivery service that would allow consumers to order from unavailable shops and still get it delivered to the country the shop doesn't ship to. Ofcourse there was doubts about the reliability of Shippn at first, but I still gave it a try and wasn't disappointed. The host did an excellent job as well and everything goes as fast as possible. I have already placed my second order yesterday. People that are complaining about shipping cost, you can also talk to the host to ship it in a smaller box...I think they are more than willing to help you with that. The handling fee is acceptable as well. People need to be paid with money, not with praises. It is still cheaper than getting it personally, right? Thanks for this great service! Keep it up team Shippn!
Shippn is an exceptionally dependable and efficient e-commerce platform that ensures a hassle-free and seamless experience for all your shipping needs. With so many alternatives available to users, Shippn's user-friendly design and excellent customer support make it incredibly easy to shop from different stores around the globe. Their reliable and secure delivery services will ensure that your items arrive on schedule and in good condition. I wholeheartedly recommend Shippn to anyone looking for a dependable and user-friendly online shopping and shipping experience.
Horrible experience, the shipping is so overpriced and almost half as much more than the amount you get from their shipping calculator. Their Buy-For-Me service being non-refundable is really stupid and customer unfriendly. Their just scamming my money atp.
The guy I was working with to receive my parcel was on vacation or something and wasn't even available to receive the item. Pretty ridiculous! And it was a limited item so I was banking on this service to work. It's not a scam, but I would say unreliable. Because why would you try to receive an item if you're not even home, lol. In the end I lost $15 that wasn't refundable and had very little communication throughout the process. I initiated most of the communication. Not a good experience but worth trying if you are desperate
Answer:Hi Brunno,
Thank you for your question!
If you would like to leave a review for your host, please navigate to your "Orders".
There, you will notice the "Sent Packages" tab on the right. Please click on it. You will see this order as Delivered, with an orange "Review" button on top of it.
Click on Review to leave a host review.
Thank you!
Answer:Hi Shilpa,
Thank you for your question.
Yes!
You can create an order on Shippn by getting a host address and using that address to purchase the items you want on the merchant's website. If you want to purchase the item yourself and ship it to your host's address, go to the link here and choose the country you want to shop from to see the host's address: https://www.shippn.com/en/shop-from
If you are having trouble purchasing the item yourself, you may create a Buy For Me order request so that the Shippn team can purchase your item on your behalf. You may find more information using the link here: https://www.shippn.com/bfm/explanation
Please let us know if you have any other questions.
Answer:Dear Linda, we were unable to locate your Shippn account or your order created on Shippn. We would be happy to assist you further if you could share with us your Shippn order number. Kindly, click the link to send us a contact form including your account information: https://www.shippn.com/contact-us
Answer:Hi Aristoula,
Our prices vary depending on the weight and dimensions of the package that you want to ship from Australia. You can check the prices from our website using our shipping calculator. Just put the estimated weight and dimensions on the related fields, the shipping fee will be calculated automatically. At the bottom of the pricing page, there are estimated weights of the products, it will help you to estimate your package's details. Kindly, you can reach pricing page through this link: https://www.shippn.com/pricing
Answer:Hi Galia,
You can cancel your order anytime you want, don't worry about it and your money will be refunded back. All you need to do is to fill out a contact form for your order cancellation and send it to us. Kindly, you can reach the contact form through this link: https://www.shippn.com/contact-us
Answer:Hi Tyrell. You can fill out a contact form for your claim and send it to us. Our customer service will handle it as soon as possible. Kindly, you can reach the contact form through this link: https://www.shippn.com/contact-us
Answer:Hi Riz. The package size that you mentioned is charged at 1 lbs, which is our lowest weight for shipping. You can calculate the shipping cost using our shipping calculator. Kindly, check this link to reach the international shipping calculator: https://www.shippn.com/pricing
Answer:Hi Christina. We don't have any signup or setup fees. You can sing up for free and do a single transaction. Kindly check the link below to understand how to shop from any country with Shippn.
https://www.shippn.com/howitworks-for-shoppers