Shippn

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Shippn Reviews Summary

Positive Highlights

  • Enables purchases from international retailers that don't ship directly to the buyer.
  • Many hosts provide frequent updates and responsive communication throughout the process.
  • Shipping can be very fast, with some packages arriving within a week.

Negative Highlights

  • Shipping costs may increase unexpectedly or include hidden fees.
  • Damaged items may not be adequately compensated, with blurry inspection photos used as evidence.
  • Some hosts are unresponsive or unavailable, causing delays and frustration.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Apr 22, 2026

Amazing first experience with Shippn. They helped me buying two very limited edition items in Singapore at an exclusive high end retailer. The service was excellent (thanks to Renuka!) and very fast, everything within a week including shipping form, another continent.

Oct 27, 2025

I had a really bad experience with this company. They doubled my shipping cost for no reason and haven't responded to any of my messages. Very unprofessional. I wouldn't recommend using them — there are much better options out there. This company seems like a scam. I'd stay away.

Jul 10, 2026

My experience with Shippn was disappointing from start to finish. The host I selected for my shipment, Richard, sent poor-quality photos of my items, failed to notify me that they had arrived damaged, and informed me only after receiving my package that he would be away on vacation for more than a week before shipping it. This delayed my order unnecessarily and could have been avoided had his availability been communicated in advance. When I asked about the excessive cost of shipping, Richard suggested shipping four separate packages even though all four items weighed less than an ounce each. That would have increased shipping costs, a complete contradiction of my concern. I was also charged a mandatory $15 USD insurance fee despite the carrier already providing coverage that exceeded the value of my purchase (approximately $16 AUD). I was not given the option to waive the additional insurance - a clear money grab by Shippn. The most concerning part of my experience came after the transaction. I submitted a factual 2-star review of Richard through Shippn, but it has not appeared on his profile. Instead, I was contacted and asked to provide additional feedback. While I cannot speak to Shippn's overall review moderation practices, my own experience has left me questioning whether the reviews displayed on the platform present a complete picture of customer experiences. This is concerning as many customers select their shipping host based off the reviews presented. Falsely curating reviews is misleading. Overall, I found the service expensive, the communication poor, the host's performance unsatisfactory, and the review process lacking transparency. I would not use Shippn again and would definitely caution loved ones from using it.

May 2, 2026

I used Shippn to get a package from Germany. They quickly got me set up with someone I could forward my stuff to and they would get it to me. The host messaged me often and kept me up to date from the time the package was in transit to them and then in transit to me! Very quick and easy!

Jun 4, 2026

I give shippin a shot and it worked. Finding doujinshi of kingdom hearts is hard and it's even harder to find my favorite ships. I found an artist that did larxene/marluxia doujinshi but they only ship their work in Japan with Shippin I was able to get the comic I always wanted brought to the USA.

Feb 24, 2026

Ordered 2 away products that were sold out in the US but Canada had stock so I used shippn for the first time. I insured both packages but spent nearly $600 + for just my train bag alone. When I received the product there was a scratch on the handle that was very noticeable. Disappointed that I cannot return the package due to it not being sold in the US anymore. The shipper sent out blurry images so blurry you cannot see the away writing and due to this they are not holding up their end of the bargain and blaming ME for the scratch. CSR is saying the first picture attached to this email is their determination that there was no scratch on the handle but as you can see you cant even see the away writing on the handle so if cant see that how can you tell if there was a scratch on it. They offered me $40 for my troubles on a $600+ item. I can't even resale it for full price due to the scratch. Wishing I never did this. When using this make sure you get PLENTY OF PICTURES FROM THE SHIPPER BEFORE BEING SHIPPED OUT

May 5, 2026

I've used shippin for several years an love it. Bart M. Is an amazing host an does a great job. He handles all my packages with the utmost care!

Jun 8, 2026

I was really happy with the type of service they provided for me when I bought my item from out of the country, they walk you through every step and always respond ba k I'm a timely matter when I had questions, and the Host in Mexico was really helpful and gave me updates on every single step as he was going through, very happy with this service?

May 1, 2026

DO NOT RECOMMEND - extremely high & hidden fees. I had to pay over $74 in DHL shipping for a small package (0.5 kg, about 11cm x 12cm x 3cm) and some other fees which resulted in $120+ in costs. In addition, the items I purchased had a discount code, which the shopper/proxy used -- but I wasn't refunded for that discount. Very scammy, would never use again.

May 8, 2026

Really nice service! Great support from the host and the support! Host was always very helpful and precise in the communication

May 1, 2026

Amazing service and shipping was fast my host was the best with amazing customer service. I would definitely use Shippin again

Apr 12, 2026

Everything was smooth and delivered on time! I was notified about everything about my package. I would use them again

Reviews

Write a review
4.0
Reviews 110
5 Stars
67%
4 Stars
5%
3 Stars
1%
2 Stars
3%
1 Star
25%

Texas
1 review
0 helpful votes
Follow Fernanda M.
Unfollow Fernanda M.
Share Review
Report Review
Efficient and fast
February 25, 2024

Great service! I ordered a dress at Australian website that didn't deliver outside of country and I sent it to them and they send me it very fast! I received perfectly!

Date of experience: February 24, 2024
California
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review
Great customer support and quick shipping!
February 24, 2024

I made a buy for me order through Shippn and the host buyer in Portugal was amazing and responsive! The team at Shippn helped with the logistics of the order and their customer service was very responsive. I received the item quickly, too--overall a great experience!

Date of experience: February 22, 2024
Utah
1 review
0 helpful votes
Follow Tyson L.
Unfollow Tyson L.
Share Review
Report Review

I needed an item I couldn't get in the US. The Canadian supplier couldn't/wouldn't ship to the US. I was able to use Shippn to purchase the item, have it sent to someone in Canada and then have it sent to me. It was a bit of a clunky process but it went as good as could be hoped for considering all of the logistics of a foreign transaction using a third party.

Date of experience: February 15, 2024
Australia
1 review
0 helpful votes
Follow Ewan M.
Unfollow Ewan M.
Share Review
Report Review
Purchase and Deliver
February 14, 2024

I contacted Shippn and placed an order, a few checking questions and it went straight to purchase. The host was fantastic with checking questions, then upon arrival items were checked and pics sent. Everything was good then straight to shipping. That went super quick. A huge thank you to Shippn and the Host.

Date of experience: February 14, 2024
District of Columbia
1 review
0 helpful votes
Follow Ashlyn D.
Unfollow Ashlyn D.
Share Review
Report Review

Updated 2/7/24: After posting my initial review, customer service got in touch with the host and moved things along. I've now received my coat. I'm still taking off 2 stars since the communication was only improved after leaving a public complaint but the service ultimately delivered.
--
Original 1 start review: I wanted to buy a coat from Poshmark Canada and couldn't get it shipped to the states directly so I decided to use Shippn. I picked the host who had 5 star reviews (now wondering if they're fake). Made my purchased, used her address, thought all was well. IT WAS NOT. The tracking shows delivered but the host hasn't updated the order, nor has she or customer service responded to my numerous messages asking for an update. I understand things may come up and you can't ship it out right away. But disappearing with my paid merchandise and failing to communicate is theft.

Date of experience: January 31, 2024
KR
1 review
0 helpful votes
Follow Justin g.
Unfollow Justin g.
Share Review
Report Review
Great Delievery
January 25, 2024
Updated review

My package came undamaged, and was packaged well. Been using it for couple times and it came perfect

Date of experience: January 24, 2024
Very good first experience
November 21, 2023
Previous review

The package arrived to my house safely and the package wasn't damaged at all inside there were no scratches or scars. Would recommend

Date of experience: November 21, 2023
Maryland
1 review
0 helpful votes
Follow Tara J.
Unfollow Tara J.
Share Review
Report Review
Amazing! Perfect service!
December 23, 2023

I ordered a favorite Tea from France and had the package shipped to my contact for Shippn and they were super timely, professional, reliable and quick! I can't believe it didn't take as long as I imagined. I received the tea in perfect condition! I will be using Shippn all the time!

Date of experience: December 21, 2023
Alabama
1 review
1 helpful vote
Follow Blaine K.
Unfollow Blaine K.
Share Review
Report Review
Absolutely Wonderful Service!
December 21, 2023

This was my first time using a reshipping service and it was a great experience my package was reshipped out within a couple hours and I got my package 6 days earlier than it was estimated my host was awesome the company was awesome everything was awesome I couldn't recommend it anymore the only thing that I would say is to make sure you understand the difference between the volumeric weight and the actual weight

Date of experience: December 20, 2023
Sweden
2 reviews
0 helpful votes
Follow Stellan Karl-Johan E.
Unfollow Stellan Karl-Johan E.
Share Review
Report Review
Great Opportunity
December 17, 2023

Great Opportunity, For Everybody. Nice, And Willing Personnel. Stands For Great Services, Prompt, Polite, Correct, And Effective. Solve All Possible Dilemmas That May Occur. I Am More Than Satisfied, They Care, They Like To Help.

Date of experience: December 15, 2023
France
1 review
1 helpful vote
Follow Guillaume C.
Unfollow Guillaume C.
Share Review
Report Review
Great & fast
December 11, 2023

Thanks for services, fast delivery grom Host, photos on reception. Good communication & good Price.

Date of experience: December 11, 2023
Australia
1 review
0 helpful votes
Follow Jeff L.
Unfollow Jeff L.
Share Review
Report Review
Amazing service!
December 12, 2023

I needed an item from the USA that didn't deliver to Australia. After a few google searches I found Shippn. I was a little apprehensive about using this website because I have never heard of shippn before. The item I wanted was a little pricey but I took the risk and went head with the order.
The service was amazing. I received my item without any issues. Great fast communication and hassle free. The host I got to deliver my item from the USA was also amazing. I will definitely be using this service again.

Date of experience: December 10, 2023
New York
1 review
1 helpful vote
Follow Hugh J. H.
Unfollow Hugh J. H.
Share Review
Report Review
Excellent service
December 6, 2023

My first experience with Shippn was excellent. They make the process of planning your package shipment very easy such as picking your host address and estimating shipping costs. The host I selected was very kind, helpful and quick to keep my package moving once they received it. I had a question while my package was in transit from the source shipper which I reached out to Shippn support on and they were very quick to respond as well as very helpful. This is a service I would gladly use again.

Date of experience: December 5, 2023
GB
1 review
0 helpful votes
Follow craig d.
Unfollow craig d.
Share Review
Report Review
Excellent to deal with
December 1, 2023

Made everything very easy for myself
Mu host Bart was excellent to deal with
His communication with myself was excellent

Date of experience: November 30, 2023
Washington
1 review
0 helpful votes
Follow Colleen D.
Unfollow Colleen D.
Share Review
Report Review
Extremely Satisfied
November 30, 2023

I desperately needed an item from a shop in Malaysia that didn't ship to the US. I was so glad I found Shippn. I couldn't believe how fast the item got here. I was kept informed at each step of the process. I will definitely use this service again.

Date of experience: November 29, 2023
Germany
1 review
0 helpful votes
Follow Injured- W.
Unfollow Injured- W.
Share Review
Report Review
I am happy
November 29, 2023

I am very satisfied with the service. I am aware that I cannot expect additional costs, but I am surprised that I still find it reasonable

Date of experience: November 29, 2023
AE
1 review
0 helpful votes
Follow Ali A.
Unfollow Ali A.
Share Review
Report Review
Excellent service
November 24, 2023

Excellent service and well trusted website, I have used there service three times.
Keep it up and all the best

Date of experience: November 24, 2023
NL
1 review
0 helpful votes
Follow Seicho C.
Unfollow Seicho C.
Share Review
Report Review
Fantastic service again on second order
November 18, 2023
Updated review

Very satisfied with the service again. Big thanks to the host from Taiwan for helping me order and get it shipped as soon as possible. This is my second time ordering through the Shippn platform. I will return soon again to order more. Thank you team Shippn!

Date of experience: November 16, 2023
Good service, excellent communication
November 5, 2023
Previous review

Excellent communication with the Shippn support team. I was always wondering if there was any type of delivery service that would allow consumers to order from unavailable shops and still get it delivered to the country the shop doesn't ship to. Ofcourse there was doubts about the reliability of Shippn at first, but I still gave it a try and wasn't disappointed. The host did an excellent job as well and everything goes as fast as possible. I have already placed my second order yesterday. People that are complaining about shipping cost, you can also talk to the host to ship it in a smaller box...I think they are more than willing to help you with that. The handling fee is acceptable as well. People need to be paid with money, not with praises. It is still cheaper than getting it personally, right?
Thanks for this great service! Keep it up team Shippn!

Date of experience: November 5, 2023
TW
1 review
0 helpful votes
Follow Harley g.
Unfollow Harley g.
Share Review
Report Review

Shippn is an exceptionally dependable and efficient e-commerce platform that ensures a hassle-free and seamless experience for all your shipping needs. With so many alternatives available to users, Shippn's user-friendly design and excellent customer support make it incredibly easy to shop from different stores around the globe. Their reliable and secure delivery services will ensure that your items arrive on schedule and in good condition. I wholeheartedly recommend Shippn to anyone looking for a dependable and user-friendly online shopping and shipping experience.

Date of experience: November 7, 2023
Canada
1 review
2 helpful votes
Follow . ..
Unfollow . ..
Share Review
Report Review
Worst Shipping Forwarder You Can Find
November 5, 2023

Horrible experience, the shipping is so overpriced and almost half as much more than the amount you get from their shipping calculator. Their Buy-For-Me service being non-refundable is really stupid and customer unfriendly. Their just scamming my money atp.

Date of experience: November 5, 2023
Pennsylvania
1 review
1 helpful vote
Follow Peter G.
Unfollow Peter G.
Share Review
Report Review
Trustworthy but not reliable
October 6, 2023

The guy I was working with to receive my parcel was on vacation or something and wasn't even available to receive the item. Pretty ridiculous! And it was a limited item so I was banking on this service to work. It's not a scam, but I would say unreliable. Because why would you try to receive an item if you're not even home, lol. In the end I lost $15 that wasn't refundable and had very little communication throughout the process. I initiated most of the communication. Not a good experience but worth trying if you are desperate

Date of experience: October 6, 2023