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Amazing first experience with Shippn. They helped me buying two very limited edition items in Singapore at an exclusive high end retailer. The service was excellent (thanks to Renuka!) and very fast, everything within a week including shipping form, another continent.
I had a really bad experience with this company. They doubled my shipping cost for no reason and haven't responded to any of my messages. Very unprofessional. I wouldn't recommend using them — there are much better options out there. This company seems like a scam. I'd stay away.
My experience with Shippn was disappointing from start to finish. The host I selected for my shipment, Richard, sent poor-quality photos of my items, failed to notify me that they had arrived damaged, and informed me only after receiving my package that he would be away on vacation for more than a week before shipping it. This delayed my order unnecessarily and could have been avoided had his availability been communicated in advance. When I asked about the excessive cost of shipping, Richard suggested shipping four separate packages even though all four items weighed less than an ounce each. That would have increased shipping costs, a complete contradiction of my concern. I was also charged a mandatory $15 USD insurance fee despite the carrier already providing coverage that exceeded the value of my purchase (approximately $16 AUD). I was not given the option to waive the additional insurance - a clear money grab by Shippn. The most concerning part of my experience came after the transaction. I submitted a factual 2-star review of Richard through Shippn, but it has not appeared on his profile. Instead, I was contacted and asked to provide additional feedback. While I cannot speak to Shippn's overall review moderation practices, my own experience has left me questioning whether the reviews displayed on the platform present a complete picture of customer experiences. This is concerning as many customers select their shipping host based off the reviews presented. Falsely curating reviews is misleading. Overall, I found the service expensive, the communication poor, the host's performance unsatisfactory, and the review process lacking transparency. I would not use Shippn again and would definitely caution loved ones from using it.
I used Shippn to get a package from Germany. They quickly got me set up with someone I could forward my stuff to and they would get it to me. The host messaged me often and kept me up to date from the time the package was in transit to them and then in transit to me! Very quick and easy!
I give shippin a shot and it worked. Finding doujinshi of kingdom hearts is hard and it's even harder to find my favorite ships. I found an artist that did larxene/marluxia doujinshi but they only ship their work in Japan with Shippin I was able to get the comic I always wanted brought to the USA.
Ordered 2 away products that were sold out in the US but Canada had stock so I used shippn for the first time. I insured both packages but spent nearly $600 + for just my train bag alone. When I received the product there was a scratch on the handle that was very noticeable. Disappointed that I cannot return the package due to it not being sold in the US anymore. The shipper sent out blurry images so blurry you cannot see the away writing and due to this they are not holding up their end of the bargain and blaming ME for the scratch. CSR is saying the first picture attached to this email is their determination that there was no scratch on the handle but as you can see you cant even see the away writing on the handle so if cant see that how can you tell if there was a scratch on it. They offered me $40 for my troubles on a $600+ item. I can't even resale it for full price due to the scratch. Wishing I never did this. When using this make sure you get PLENTY OF PICTURES FROM THE SHIPPER BEFORE BEING SHIPPED OUT
I've used shippin for several years an love it. Bart M. Is an amazing host an does a great job. He handles all my packages with the utmost care!
I was really happy with the type of service they provided for me when I bought my item from out of the country, they walk you through every step and always respond ba k I'm a timely matter when I had questions, and the Host in Mexico was really helpful and gave me updates on every single step as he was going through, very happy with this service?
DO NOT RECOMMEND - extremely high & hidden fees. I had to pay over $74 in DHL shipping for a small package (0.5 kg, about 11cm x 12cm x 3cm) and some other fees which resulted in $120+ in costs. In addition, the items I purchased had a discount code, which the shopper/proxy used -- but I wasn't refunded for that discount. Very scammy, would never use again.
Really nice service! Great support from the host and the support! Host was always very helpful and precise in the communication
Amazing service and shipping was fast my host was the best with amazing customer service. I would definitely use Shippin again
Everything was smooth and delivered on time! I was notified about everything about my package. I would use them again
I had good experiences with this company.
I used 3 time buy for me service.
It was all quick and easy.
I had a great experience with shippn! A bad friend stole a LTD edition watch of mine that was sold out almost all over the world! I looked everywhere to find a new one because it's the only nice thing I've really gotten for myself and was so proud of it. I finally found it available in Spain, but had no idea how to get it to the US. After some research, I learned about Shippn but was worried about the reviews, especially the "buy for me" option, but I decided to take the risk and I literally had my watch in a few days! I'm so happy and grateful! I will recommend shippn.com to everyone and would definitely do it all over again!
You guys are thieves. You tried to steal 640GBP from my account by using my card details linked to my shippn.com account.
Don't worry i will dump all the screenshot on Trustpilot and sitejabber for the Whole world to see your criminal acts.
I create virtual debit cards for each of the online platform I want to transact with so incase anything goes wrong I will be able to identify where it's coming from. And the credit card number ending 7341 was only linked to your site alone which you guys stole my credit card information from backend and attempted to shop online for goods worth 640GBP@ Pci Pal Online Store.
I am going to screenshot this email and also post it on Trustpilot and Sitejabber so the whole world would see.
For your note, I have deleted my account with you criminals
I don't have any business to do with you criminals anymore
But for sure I will make sure I expose your fraudulent act to the whole world so no one would ever fall victim to your fraudulent activities.
These guys are crooks. Their Buy-for-Me service is a total scam. You have to pay up front and, once they have your money, you'll never see it again. I paid over $2,000 USD for an item that was never delivered. They then admitted that it wasn't delivered and promised to refund my money, but never did. Shippn is a great idea, poorly and unethically implemented. I'll never use them again.
I decided to try the "buy for me" service and waited for it to be reviewed. Went to work for the day, came back, checked the status, it said the payment was declined. I thought that meant I wasn't charged and it told me to press "check out" again to retry, so I did. Curious, I go to my bank account and see that they actually DID charge me the first time, for $83.27. Now I have $83.27 missing from my account, and the pending order, which is the same exact thing that supposedly "failed" but still charged me the first time, is now charging me an extra $84.03! That's $167.30 freaking dollars! I was charged twice because they told me the payment failed, so I tried again, and now I've paid for the same thing twice and neither have worked. Support hasn't responded and I want my money back!
Update: The website is saying the second payment is now somehow declined, yet also still charged me according to my bank account statement, support contacted me and said the payments weren't successful even when I provided proof that both the first transaction for the product charged my account, as well as the retry. I'm actually starting to get really upset by this whole ordeal because this has cost me over $100 all because the website told me the first transaction failed and I didn't check to see if the money truly didn't get taken. Now the second one is doing the same thing. I'm also concerned as to why the retry payment cost me more when it was just a retry of the first transaction after it stated the payment didn't work. What the hell is wrong with this website?
I needed to ship something from france to Singapore, i thought it might be cheaper to find a forwarder. I WAS WRONG, the item cost about €18.50. They requested USD31.29 to ship to them. Then after requested another USD59.84 to ship to me in Singapore. For an item that is only 20g. They weight the item at 0.5kg
Used "Buy for Me" service and bought 2 Phones from Australia,
In addition to expensive rate, only 1 phone was delivered to me. They claim that Shipping company stole one of the phones, and they will communicate with them. It has been more than a month they didn't reply to me, and they ignore my emails. They didn't provide me with claim number.
Moreover, I paid for shipment insurance, and I didn't get anything back.
I lost +1,000 USD, I have proof and all communication with them.
Please try other websites for this service.
Regards,
I had do use the buy for me service. There was no way to get the item shipped out of Brazil let alone to the United States and it worked well. I was a difficult customer too. I kept making mistakes trying to submit a buy for me order.
I bought an $11.99 item which ended up at $19.79 with fees which I was ok with. Once the item was purchased they then added an additional $34.37 shipping fee. I was unhappy and wanted a refund and was told it was not possible
I love this service. shippn.com Thanks for existing. Your service is out of this world. Your service is out of this world. Your service is out of this world.
At first I was nervous using this kind of service since it was the first using it with expensive items, but Shippn.com was fast and great in their support and handling.
Trustworthy company, definitely will going to use them again.
Professional staff and very helpful hosts, I shipped more than 3 orders and the parcels arrived in perfect condition
I used Shippn to ship from Japan. The service was excellent. Kept me informed at all time, responded quickly to one inquiry I had and in general their site and responsiveness gave me the feeling I was looked after.
I love this service. Its fast and easy. Will use all the time. I could not wish for anything else. Perfect!
Super sketchy company. STAY AWAY! The customer service representatives have zero idea what they are doing and are straight up liars. They also do not respond to emails. Shippn has held my packages for weeks without explanation and would not ship them out after numerous calls. They still have 4 of my packages worth thousands of dollars! If my packages are not returned to sender (I provided them with return labels!) I will be forced to open a lawsuit against them for the cost of goods. Shippn is by far the WORST company I have ever had to deal with. I highly suggest looking elsewhere for a shipping company.
2 days after ordering they decided they wouldn't ship to the address and cancelled my order. I entered it before paying them, why don't they validate the addresses automatically?
Too late for me now because my purchase had already shipped to them. So lost the price of my purchase.
Then their host signed for the package rather than returning to sender, even though Shippn had cancelled my order BEFORE it arrived to them, so I have no hope of recovering the lost funds or package.
Did they keep it for themselves? Or they just really enjoy recycling?
Don't risk it with this company.
Dear John,
Thank you for your comment.
We have noticed that you have filled up your package content information as 'Cannabis'. Cannabis cannot be shipped through Shippn internationally, as it is prohibited from international shipment.
We appreciate your understanding on this matter. Please take a look at our Terms & Conditions before making a purchase to ship internationally with Shippn. You can also send us an email with the link of the item you want to purchase and we can inform you beforehand about the shipping eligibility of the item internationally.
Best regards,
Shippn Team.
Perfect delivery, very good service that makes possible international shipping.
I will recommend the service around me.
Zero communication. 3 days late shipping out the order. Had to force status update out of Shippn on email, Facebook and the chat on Shippn website. Dashboard doesn't work, does not reflect any status on any tabs to show progress report on the location, what stage the order was in, and shipping info. Avoid this service AT ALL COST, the headaches and problems that ensues with using Shippn, isn't worth it. I'd rather use eBay with inflated price, only that item I wanted wasn't available there.
Hello Mike,
We apologize for the shipment delay, as we have experienced an issue with the package pickup from your host as the driver missed the pickup and your host wasn't available after 2 days.
As a courtesy of Shippn, your package was shipped to you free of charge and the amount you had paid for your order was refunded to you.
We hope your package delivered to you on time.
Have a nice day,
Shippn Team.
They company will oppress your right to privacy by having all host open your mail. Its against the law to do that. They let me know which now i am required to mitigate my damages by choosing another company. I spoke to an attorney regarding this matter and they said i should file a police report against this company, but i am going to go with another company because i don't like my mail be opened nor inspected and you guys should stand up for your privacy rights as well and pick another company.
Hi Tom,
I am the marketing specialist of Shippn. I have seen your case and wanted to contact you directly. I am sorry to say this but all international shipments must be opened by our hosts for security reasons. It is also a necessity for international shipping rules as stated in our terms and conditions article #26. We can send your order back to the seller without opening the box, it's not a problem and we don't demand any additional fee for the return. But, if you want to ship your order internationally using our service, unfortunately, we have to open the box.
I am very sorry for your comment on this subject and if there is anything I can help you to solve your problem, I would like to help you. We really work hard to provide a good user experience for everyone.
Please do not hesitate to contact us. Kindly, you can contact us through the link below:
https://www.shippn.com/contact-us
Have a nice day,
Shippn Team.
Got my package the next day - the host couldn't have been nicer. He answered all my questions timely and even offered to call the customer support for me because I don't speak the local language. It is a very good business model and I highly recommend it to anyone in need.
Dear Matt,
Thank you for your comment. Our fraud department did not approve to continue processing your orders or reinstate the old orders.
We sent you several emails regarding the return of your items and as soon as we have received the return labels we have forwarded them to our hosts. As you have sent FedEx return labels and we do not have any partnerships with FedEx in Canada, we are not able to arrange a pick up from our hosts address. They will ship back your packages at their earliest convenience.
For any other questions/comments, we are always ready to help.
Shippn Team.