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Ship7 Reviews Summary
The company has garnered mixed feedback, with some customers praising its reliability, fast shipping, and responsive customer service. Positive experiences often highlight effective communication and competitive pricing. However, significant concerns have emerged regarding service delays, lack of live support options, unexpected fees, and policy changes that seem to prioritize profit over customer satisfaction. Many reviews indicate frustrations with the customer service experience, particularly when resolving issues. Overall, while the company has a loyal customer base, it faces challenges in maintaining consistent service quality and transparency.
This summary is generated by AI, based on text from customer reviews
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Thank you so much Ship7 for making the shipment process so pleasant, painless and stress-free. I have saved a lot of money by using your shipment services. Happy customer!
From successive 10 parcels, it was proven that Ship7 does it better.
Thank you Ship7
I am happy about the results.
Regards
Efraim
Ship7 has an issue between local USPS.
The provided US address from Ship7 in not legit.
Most of your parcel may not be delivered to Ship7 from USPS.
Items may bounce or returned to sender.
Best forwarding services ever.
Just recently had a problem with the dhl, and you know what, they still want to help me solve it even though they just sent the item, for sure the others wont do the same. And also very responsive.
So its convenience price compare to others, fast service, reliable and high responsibility with customers.
5 stars for you guys keep it up!
Cheers
I like using ship7 Team answer quickly on chat, or mail, they help a lot. The orders arrived
Without delay. Just missing paypal option. I recommend Ship 7 to all looking for international shipping to Portugal. I will use it in the future too.
I am an ex SkyBox consumer after the bankruptcy of Borderlinx. Worked with them for quite a long time. I have struggled with their calculation for shipping cost and their slow pickup to support users. I found about Ship7 when I simply wanted to leave my last review for SkyBox in Google search.
I'm from ME and I needed a freight forwarder company with present support and quick assistance. Their Live Chat is open even if you're not registered. You get UK and US addresses/suites upon registration at no cost. You get multiple carries options ranges from Budget friendly to 2 Day delivery at low cost! No not competitive because no one is able to compete here. Hek you can even extend the cargo storage. Their Agents are friendly and shall I say always on stance to support you during business days. 6 Stars. Period.
The entire Ship 7 Team operates with complete promptness, accuracy and enthusiasm. They provide updates at every step of the shipment, very methodical and professional regarding shipment security and KYC details.
And their online chats and prompt email replies are excellent, beyond words to describe.
I would highly recommend Ship7 to all who are looking for international shipping of their products or purchases, and all within a decent budget.
Three cheers for Ship 7 from my side, will definitely use the same service in the future too.
Im loving it working with SHIP7 and I want to use this platform to reach out to others to come to them for better services. You will never regret working with them. I am Blessed to be with them. Thank You SHIP7
Best prices and best servise and best customer servise love the chat they are so fast and they do every thing to finish ur request
I promised to get back with feedback if there's something worth mentioning, and for the second time these guys deliver with best prices and time not to mention swift responses. I know this is not news but they deserve the credit.
Very bad service, customer service take ages to answer, and when they do they won't solve your problem, shipments take very long time to be prepared from shipping, totally not recommended, since two days Ivm trying to contact them and no sultion to ship my shipments
I ordered few products from USA which were not available in my country. Ship 7 placed an order on my behalf and shipped that item with minimum shipping rates I was able to find. They are highly cooperative.
I have been looking for a service like this for a long time now. Its my first time using Dhip7 and i am not disappointed. They are a company worth keeping and go extra miles for their customers. I had a special request that they made possible so i can save money. Thank you so much Ship7 for your great customer service! Its hard to get that anywhere this time.
I received a good quotation highly recommended will choose ship7 again if happened to...
I tried ship7 after I have faced bad experiences with my previous international forwarder.
All I can say about ship7 that they are a reliable company that provides and extra mile service.
Prompt response, fast processing and reasonable fees.
Highly recommended.
Fast and reliable service. I have used their services from US a few times, much better price than delaing with DHL directly, very reliable and quick responce.
Wow, had a wonderful experience with Ship 7 for the bulk shipment from USA to UAE, very economical and excellent service, we had a very stringent requirement in terms of packing, pricing, shipping and delivery date, Alwyn from Ship7 made sure that each and every requirement was met and delivery was done well before time, recommend everyone to use them for your shipment to UAE
I am very pleased with customer services. The person I contacted was very kind, responded quickly and was always available to help me.
I've been using this service for quite some time. They provide excellent service and on-time delivery every time.
I've been using the Ship7 service for a long time now. Their Delivery is really faster than any other service provider. I recommend everyone to use this website. Continue doing the same work Ship7.
I am a new customer with them, have been using Aramex service for more than two years. Last week after I saw their advertisement I wanted to give a try to Ship7. My first impression is; since its comperatively new, their social presence and search engine visibility is currently limited. But as all new businesses that would pick up in time. So some people may get nervous about their service since not much has been talked/discussed about them. Anyway; I bought relatively less valued items since it's a trial. I was lookin for a couple auto parts for myself and got them delivered to Ship7. Their processing speed is very good. Even faster than Aramex, they offer free storage for up to a month I believe. You can check their website for that information. As per shipping options they had an express 2-3 day and an economy service. I choose the fast one. And the items arrived via UPS within the promised period. So; my overall experience is pretty pleasant. I will keep using them and will post any problems here in the future.
From the business
Ship7 is the leading provider of shopping assistance and parcel forwarding services.
Sign up and get your free Ship7 address in USA and UK! Shop your favorite US and UK brands and we deliver to your door globally.
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Dear Farkad,
As we already informed you earlier, we are extremly sorry for the inconvenience caused. Due to surge in ship-outs that week, DHL could not pickup all packages on Friday. Normally, all shipment orders made on late hours are supposed to be shipped out the next business day.
But due to this inconvenience, we were able to ship out your package on following Monday.
This happens very rarely, but unfortunately from time to time we experience one day delays such as this one, especially on Mondays and Fridays where shipouts are the most. Since this delay is due to the carrier, we don't have much to do as a resolution.
We are sorry about the delay in response also; our live support department is closed during weekends. Live support customer service working hours are from Monday to Friday 09:00 am to 06:00 pm.
Please do not hesitate to contact us in case you have any further questions.