Shekou

Found this company on TikTok after it said it had a 50% off deal. Bought some swimsuits and two going out tops on January of 2022. They said the items pre-order (4-6 weeks). I also got charged for a international processing fee that I was unaware of. Three months later I had no tracking number. I emailed them, and they said they were having problems with the supply chain. A couple weeks later I asked to get my order or for them to give me a refund. They said they cannot give me a refund because of the terms and conditions. Emailed them again in July and they said they were waiting for one of my tops to be restocked. They refunded the single item. January of 2023, I still have not received my order and email them saying it had been a year and that I deserve a refund. They respond stating they can give me store credit but no refund and apologize as they were getting a influx of orders as their staff had been away on holiday. In September of 2023 I am surprised to have received the package and it is smelly. The top that I got was super light in its printing and low quality. The bathing suits were sized strangely and were poor quality that if you moved an inch you may expose yourself. Surprised they responded to my emails and that I got the package, surprised the company still exists 0/10

I made an order 2 YEARS AGO and still haven't received it. This website should not be allowed as they obviously know what they are doing. Do not buy from it!

I ordered two fleecelined sweatpants in December of last year and still have not received either. I have emailed shekou numerous times and received no response. Very upsetting experience do NOT order from here.

Just like everyone else writing a review, I am also one of those people who never revived their order. I ordered last May and still haven't received my order (November 2023). I saw their ads all over tiktok so decided to give them a go. Now I'm down over $100 dollars with nothing. The multiple emails I sent them just came back with processing times or offers for store credit. Store credit is the last thing I want, Never ship with them!

I ordered from this company over 2 years ago and have chased my package and tracking on multiple occasions. Nothing has ever arrived or been sorted. I have never received any tracking information. They have stolen over £200 from me. I would like to know how to go about reporting this to the relevant authorities. DO NOT ORDER FROM THIS SITE.

Still waiting for order. The clothes will not fit anymore as been over a year. They responded for a bit when it was 6 months late but now nothing

I emailed them a few times and only one email got a response from them. I think they might of even blocked my email. They haven't shipped my package and it's been over a year. Their clothes look so cute but this is such a scam. I would rate them zero stars but the lowest I can give them is a 1. Do NOT ORDER FROM HERE!

TERRIBLE. DO NOT RECOMMEND. SCAM SITE. I ordered three items and expected them to arrive in 5-10 business days as it says on the website. Currently it has been over a YEAR. Still no sight of my order. I have contacted Shekou Customer Care numerous times on different occasions and all I received back was a bunch of LIES. False talk of shipping delays that would be resolved within a month or two. Well, I have waited TWELVE months and do you know how many orders i have received? ZERO. ZERO ORDERS. This is unacceptable and I would urge anyone to hate and take down this disgraceful and disgusting brand so no one else suffers and wastes hard earned money on a load of NOTHING. The website at the time of my shameful purchases was engulfed in a facade that operated to trick customers into buying hastily as it stated on pretty much every page that the shop was to close down in just 8 hours. I would argue that this definitely without a shadow of a doubt impacted my decision to buy from the site. Clearly this was a cheap and dirty LIE as the site still continues to carry out its evil craft far after the 8 hours it claimed to be closing down in. I am enraged and ashamed that I fell for this hideous tomfoolery. If anyone is under the impression they will be the exception you are SEVERELY misguided. Shekou spares no one.

I ordered a dress over a year ago... No tracking options and no customer support. I've emailed several times and only got generic /unhelpful responses. I'd stay away from this store!

My wife ordered items in 2022 and now over a year later, she has not received a thing. The first few months she would receive correspondence, but over time, they just stopped corresponding. This is bad business and the best recourse is crowd sourcing. Post about bad business practices, when their revenue goes down, maybe they change their business practice, or possibly go out of business.

This is a scam

I placed an order a year ago and send 4 emails and no reply! This company is a total scam do not buy!

I order in august of 2022, I spent around $80 on that order that I have NEVER gotten. I tried emailing them a few times to see what was going on after 3 weeks of waiting for an update and they didn't even give me an answer. I emailed over the months and just till about now in august of 2023 I will try to email and THEY DONT RESPOND. I'm not sure if people are having the same problem as me but it's just annoying I keep trying to email but they won't respond. DONT SPEND MONEY HERE ITS A SCAM! If I could then a 0 I would.

I've been waiting a year and a half for my order. I have received nothing and no refund despite asking for over a year. $#*! this company.

Been over a year and I still never received my item, I've been emailing them several times and they won't send it cause it's "out of stock"... Why am I able to place an order if it's out of stock, at least refund me or give me a gift card balance. They refuse.

Ordered 2 sweatpants over 2 years ago. Never received anything. Contacted customer service multiple times they refuse to refund money or provide any tracking numbers for the shipment-because they never sent anything. Complete frauds

Shekou is a big scam site...everything on preorder.after 6 months they said it is vecause of covid.haha.in 2023...never order on thos scam site...i ve never got my clothes

These people are 100% scammers; know that your clothes will never come. It has been over a year, and they, no good dirty nasty hooligans from Australia, never gave me my stuff. Save your money.