Shekou

Zero star if that's possible.
$113.60 worth of clothes never arrived since the order was placed a year ago!
Followup met with delay tactics and now radio silence.
Refused to refund for goods we never received.
DON'T BUY!
I've wrote an article to warn the wider world@ https://bit.ly/3F5g3HM

DO NOT ORDER FROM HERE! I ordered something a year ago now and nothing has arrived. I sent them so many emails and they did nothing. Then they finally gave me store credit with a gift card used it and said I only had to pay 52p because that's how much it was over my gift card. Once I made the payment it said it cost me £25 without it telling me before hand. So now I have sent them around £50 overall and I didn't get any of my orders. It needs less than one star.

Do not order from this company, they are scam artists! I ordered 3 pair of sweatpants almost a year ago and have still not received them. I have emailed Shekou's customer service several times with no response or remedy to this situation. I have requested a refund multiple times and still have not received anything. Now they wont even return my emails and I am not able to find any other contact information.
I will be filing fraud and criminal charges against this company.

Everything is good. Would recommend for sure. I have already ordered again and my sister is going to order now aswell

Purchased pre-order items, and it's been a year and we still haven't received them. Contacted them multiple times and they said they shipped them. They credited us the money to shop on their site again, foolishly we did and spent a few dollars more...4 months later and still nothing. We were dooped! DONT LET IT HAPPEN TO YOU.

If I could I would give it a 0. I ordered pants 10 MONTHS ago and never got them. I must have written at least ten emails only to get no reply or the same automated reply over and over again. I tried commenting on their IG posts because I've seen people doing it and instead of replying or reaching out through dms they just delete them. Once I was told that if I'd like they could send another pair even though the first one never shipped and when I replied that I would appreciate it they just never wrote back. Awful service and I don't recommend unless u wanna spend your money in exchange of nothing :)

If I could give 0 stars I would. After ordering from them in May, over 6 months ago now, I have yet to receive my package or hear back about my request for a refund. I don't think they ever had any intention of sending me my package. Spend your money elsewhere.

I'll try not to make this to long and to only cover the main factors that I look for when buying clothes online

1. Price. Very cheap, one do the cheapest brands out there. A similar price to shein

2. Quality. Surprisingly very high, especially when you consider our cheap it is

3. Sizing. True to size, unless they tell you to size up then I have been able to buy my normal size

Please do not order from this company! Usually I'm very understanding with customer service, but shekou has been absolutely useless. I placed my order on January 5th, and read the shipping details and was aware of the covid delays, but it's been nearly a year of countless emails and useless responses from them! I emailed them 2 months after I placed my order, and was told it had been shipped so there was nothing they could do, I emailed again a month later, to be told the same thing. As the months went on I requested a refund 6 times, and asked to put in a formal complaint, this request was ignored of course. 8 months in I emailed again, only to be told this time that my order was never shipped and that their manufacturers were having trouble meeting the deadlines for pre-orders, completely irrelevant as my order wasn't a pre-order, and was shown in stock! After this, I did some Googling and reminded Shekou of their responsibilities as a business and my rights as a consumer, maybe they'll listen this time, but my hopes are not high at all!
TLDR: Don't bother with shekou unless you really love arguing with customer service employees :)) There are plenty of other places to buy affordable cute clothes without the hassle and disrespect

On September 3 we were told our product would ship within two weeks. Over a month later we still have not received the product and they have not responded to several emails. We just want our money back and will not be shopping from them again. Buy with care!

No. Its a complete scam. I ordered in june and it never came. Do not buy from them. I ordered a camera worth 40 dollars...

Shekou is the biggest scam EVER. I placed an order on February 10th of 2022. I kept on waiting and waiting for the clothing however, it never turned up so, I reached out to the store via email. They replied within a day which is the one positive thing I have to say about this brand as a whole. They basically just told me that they understood how frustrating it was and that it wasn't their fault as the manufacturing company was experiencing delays. Mind you this was over 4 months after I placed the order. They also stated that in a few weeks, they would restock. Well, since that email which was May 8th 2022 nothing has come through or even any updates. It is now October 3rd 2022 and I am STILL waiting on these sweatpants. This is so frustrating considering I spent over 60 dollars on these. Do NOT buy from here ever. Save yourself time, energy and most of all, your money.

My daughter placed an order and paid in 2/2022. One item was pre-order. She STILL has not received her items (9/30/22). They said they would provide a credit and nothing. Stay away from this SCAM!

After almost of year without update of the shipment of my items, the team refuses to give me a refund for my items or replace them with anything else.

My 16 year old ordered clothing and jewelry from this company in March 2022 and still has not received. We received a notice in April 2022 indicating delays due to governmental covid restrictions. 6 months later order still not fulfilled and vendor will not refund. Beware. This company is a huge fraud.

They blame shipping delays but when I finally get a response from customer service they can't even tell me if our order has been manufactured yet, let alone shipped. Several months ago I received one email from them saying one of my items was manufactured and being shipped. Nothing. No item, no mention of the other items, no refund. THEY ARE A MAJOR SCAM AND DO NOT CARE ABOUT ORDER FULFILLMENT AVOID AT ALL COSTS.

Have ordered a few times now and is always good. Not sure how many times exactly but I think at least 5 maybe

I ordered pre ordered items set to be shipped out from 6-8 weeks after placing the order(may 21st). It's been around 15 weeks (September 4th) and my items still haven't been shipped. I have no idea if I have been scammed or what but I wouldn't recommend. I have emailed but they told me my items are still within the shipping time range which it's not because I can do math. I ordered all summer items as well so even if I do get my order I won't be able to wear them until next summer. Oh well lol. The clothes on the website look cute though so I gave two stars instead of one.