Shekou

We ordered goods many months ago and when we seek information on where they are told we should have chosen express shipping! Come on - waiting 5+ months for some clothes is not reasonable. Finally shipping details supplied and they show that a package was sent from China but has had no status update for more than 2 months but we are constantly told it should arrive any day! No refund and no interest policy from customer service. These people are thieves.

They take your money, and give you nothing but disspaointment. I personally dont remember ordering dissapointment unless it was my split personality. Save yourselves some money, time and energy because all of this has been a literal $#*! show and appearantly several people have been scammed. Look at trustpilot, they have so many reviews with four or five stars ALL FROM NEW ZEALAND where the shop is located. If theyre going to fake their "buissness" or whatever it is that theyre doing, they should really try better because its just pathetic at this point. My $#*! has more bussiness managment than they do.

Scam company. Do not give them your money.
I ordered 3 items on March 18th, 2021. It has now been 7 months with no items and the customer service team refuses to help me. They kept telling me that, "things will be delayed a few weeks due to covid", which I understand... BUT 7 MONTHS?!

I have requested a refund for my order but they refuse to give me one either.

I do not recommend buying from Shekou online.
I ordered in March and still have not received anything (now October). I contacted customer service at numerous points during this process and was given a new timeframe every time, which was never met. I have since requested a refund as the shipping information they provided me with has not been updated in months and just says it is available to be sent, but received a generic response regarding shipping delays, ignoring my request.
Honestly not worth the hassle especially considering it is just another fast fashion brand. I wish I did more research prior to purchasing.

I ordered there in May and it's now September. After 2 months I emailed them about my package. After I emailed them it said my package was shipped and it would take 2-4 weeks. When I would try to track my package it would say label created not yet in the system. After about another month and a half I emailed them again. They said they are sure my package is coming. I still haven't received any tracking updates so I emailed them once more about my concerns and asked for a refund. They responded that they will review my concerns. They totally ignored my question asking for a refund. At this point I doubt my package is coming, and I'm not sure there is much else I can do about it.

Do not buy Sheoku!
They don't care about costumers
They didnt send my order or return my money
After 9 months of figth they say I have to contact the company delivery they hire because they decide to keep the order and I have to solve the problem

Shekou is a New-Zealand based "Instagram trendy" store that sells a lot of on-trend female clothing. Although they don't have a huge selection of clothes, all of their clothing designs are super cute and flirty. Despite liking their clothing designs, I did have some problems with their website design and shipping. Watch my video below to find out my full thoughts on SHEKOU!