I cancelled a few orders but they charged to my credit card. They deducted from my account. Be careful.

Shein is a great company. Product what you see is what you get. Quality for bad for the cost and they are always in time.

I placed my order last August and it is October I didn't receive still asked my post office September told me they dot have it.

Lots of fraudulent practices and ripped me off of $75. And no way to ship it back item and obtain refund. Buyer beware don't be seduced by their cute advertising fashion pictures. Will report to my governments consumer affairs and google. Horrid

I was always worried about buying from Shein but everything went ok the first two times I ordered from them so I kept ordering. This last time however they shipped my order with speedx and the package was lost. Speedx is terrible and Shein takes no responsibility and refused to give me a refund. So beware. I am now disputing the charge on my credit card and NEVER ordering from them again

I ordered from them september 9th I got a confirmed email of the order few days later. I got a tracking number. I tracked the package. To find out it was delivered to Pittsburgh, Pennsylvania, not Minnesota. I emailed them to get a response. It's, and I've not heard anything back. Can we say poor customer service? I will never order from them again this is ridiculous. I even sent them proof it was delivered to the wrong address and wrong state and nothing in return but they can charge my credit card with no problem.
This company is a scam

Ordered a pair of sandals online. They were WAY TOO BIG. When I contacted company about an exchange or refund, they refused. They even went so far to say that they weren't making an money on the sale?!?!?!? They also tried multiple times to give me a 10-20% refund. WT actual F? They have a clear return policy that they will not honor.

PEOPLE- you have to be living under a rock if you can't see that this is yet another CHINESE SCAM. You get what you pay for, and if it sounds too good to be true? Well...

I'm grateful to shein for the first two set of scrubs posted but can you please put the scrubs in more colors. Please

You think you are buying an item that you can be return but it's not the case. Not only that you can't return many item (which were not disclosed) you also cannot review item that were not good. They will block the many item to review or to return especially items that already have bad reviews.
Dishonest and not transparent company.
Wondering if they going to remove this review as well…

I've ordered from Shein for years - and have liked their prices and items. This time an item came broken and there's NO way to reach someone for hep. There is a system on line, but when I try to access it, I'm told the item hasn't arrived. Yet in another place it tells me it arrived days ago.

Did not receive refund Terrible service. No contact phone number available. Will have to write to the company

High levels of lead were found in items purchased from shein. Workers are forced to work at shein. Another sexist company forcing labor on female workers. I no longer will buy from this company.

Don't leave reviews on shein they make to put 5 stars. If you leave 1 star they won't let you put it. Return is very hard to do. I will not buy from them again

I never received my order. SHEIN uses a company called SpeedX who sent a proof of delivery photo which is NOT MY HOME. Further the photo does not show a package on the porch or an address on the building. Shein says to contact the shipping company and file a complaint with them. Took several days to get a response from SHEIN's shipper only to be told they delivered the order and "if it was lost after delivery" to contact Shein for a refund. There are currently 100s of complaints for this exact thing against SpeedX/Shein. I am urging everyone who has had this experience with SpeedX or SHEIN to file a complaint with the Attorney General's Office. I believe these scammers need to be shut down!

I have ordered 3 boxes of clothes for my many kids. All items arrived and packaged nicely with good tracking. The clothes are very affordable. My kids absolutely love the cool styles. Nothing else in the department stores is remotely close. They are comfortable and seem well enough made compared to any other reasonable priced brand. A++ for style.

If cheap prices is all you care about you might do ok with SHEIN but you stand a 50/50 change of actually receiving your package. They use a company that will leave your package in the lobby of your multi-dwelling apartment building and say, "delivery was a success". SHEIN will not accept any responsibility. Buyers Beware!

I've shopped with them several times and had to return multiple items that came in broken. It's been 2 months since I returned an item and I still didn't get a refund. I let them know and they still won't refund. They told me to contact usps, even though they NEVER find lost packages. They were all picked up the same day, all the rest of my
Items were refunded, just not the one phone case and instead of refunding since it's been 2 months, they expect me to just not get a refund and deal with it. Too many items come
In damaged for
Me to shop with them again, especially when they refuse to refund for an item I returned. Not shopping with them ever again.

All I have to say is don't waste your time trying to complete any of the games to try to get free product or discounts trust me they changed the rules in the middle of the game and they make it impossible for you to win it's a waste of time and a way to get more money out of you because you have to spend money to win the product to keep going

I purchased some items on Shein. First, I ordered the same clothes with different colors; they shipped me four pieces of blue clothing of the same kind and two of the same kind. It took me approximately one and a half hours to return because I had to download and upload three pictures for excites. The return was charged me $7:99 to return. I will never buy from this website again. The clothes are poorly made with cheap fabric.