Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good quality and fits like a glove. Delivery was as promised.
Fits really good to the body giving the snatched look your looking for
Experience was good, no problems with the ordering process
I received it but when I go to the site on the package it is not giving me direction on how to return. I need to return the item for a smaller size. Can you please send with a email with directions on how to send back for an exchange
No problems at all I like getting deals that are good merchandise
I have purchased several pieces from this line, outstanding customer service, and please do not neglect yourself from choosing the surprise box.
I ordered Bare Essentials AirSlim® Square Neckline Built-In Shaping Jumpsuit (XL) & Bare Essentials AirSlim® Back Pocket Flare Work Pant (2x)
The jumpsuit is beautiful, however the coverage on the bust was insufficient on my body. Perhaps I need a size or two up. The leg & length & sleeves (fave) were all great. Just not enough room for the breasts. I plan to seek an exchange.
The pants fit well, and I appreciate the tush pockets. I yearn for side pockets. But the cut and length are great, and there is no show panty line, nor transparent material. The weight of the fabric is relatively light, yet draped, so it looked flattering on my very curvy frame. I think it would be cold if i were in a cold space, yet I don't think they would make me too hot if I were in a hot space for a little while.
I couldn't find the product from the nav bar. I had to go back to IG for the exact link
The pieces I purchased were too tight and didn't not feel right.
Very easy to view and clear to understand website, returns and exchanges are a breeze, products are beautiful and are true to size. I weigh 210/215 and XL was a bit loose, I exchanged for a L
This garment is as advertised and of great quality. Holds everything in place and has easy fast access for bathroom breaks. I love it and would recommend.
I love the product once received but it did take a little long to get here
My experience with shapellx has been the best. It's always fast customer service. Their sizes are true to size and fast shipping.
I ordered 2 of the full bodysuits and I love those, true product design. I also ordered the Boot-Yeah Mesh Smoothing Capri of which the boning on the inside pinches my skin. It should not roll down but does when I sit down. Not happy with that one.
Returned and got smaller size
I absolutely love my piece... but however the thigh area material is thin... mine has 2 small holes in it... But overall, it is great quality.
Everything I have purchased from Shapellx has been a 10 out of 10.
I had to place another order because I could not get help with returning and exchanging my size for the correct size I need. It is a not easy for returns or correcting order size replacement. Also I try to join to earn points and that was not easy either.
The material is good quality; however when I received my order it was too big. I have been trying to find a way to return and receive the correct size. As to date no luck. Can someone please he me, I need this for my special event ASAP!
I'm a chubby woman and I love that this bra is wide all around that it keeps all my flaps in its place. Smooth and very comfortable.
I send back for an exchange. Size was to small.
The site is well organized. They have a variety of products and a large selection of sizes, including hard to find sizes like 34DD. The coupons are easy to apply and the products always arrive super quick. Love buying from this site!
Excellent purchase! The shipping took about two weeks, which were bad, however I would like the order to come quicker because the product really works
It was easy to order and I ordered my correct size.
It was a great experience and I love my shape wear but bra section or the shape wear keeps falling down, it I take the straps of and wear it as a strapless. The experience with the order was well.
I ordered accordingly to my measurements which recommended a small, as my order did fit it is not what I was looking for, for instance out of the 3 hooks the last hook is what made it fit, other wise the first hook would be to big. The whole point is to start at the first hook not the last, and as far all the full body suit, fit snug but same as well could've sized down for a compressed feel, I have tiktok full body that's more snug as a medium. Other than that the material is perfect, I just think the sizing recommendation through my order off. A small for both would've been perfect for me. Don't have time to return.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

