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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my order I ordered 3 different ones. I trashed one it had been worn and had semin in the center. Some nasty $#*! wore it and then returned it.
I received my shape wear piece a little over a week ago, tried it on, did not like it and started the lengthiest process to requested a return label and refund. This process started a week ago involving an email to request a refund and waiting on a reply, and most recently completing the official request form on Wednesday, Dec 17th. I have yet to receive an emailed label. I have never dealt with a company whose return process was so difficult. This item was $80+ with shipping and after my return fees my refund will only be $60…. If I ever receive the label. No, I would not recommend ordering from this website again.
Bought my first shapellx with you guys and it lasted me for a long time.Now I need a new one.The results are brilliant. Snatches you in very well.
The advertisement looks
Very sleek n comfortable but it's very tight and not easy to put on as advertised. I am 5ft and went according to size chart the legs fit loose and I have a thick bottom would not pull over my butt passed my hips. It's very tight n uncomfortable.
Very easy! I really enjoy how you accept Afterpay or Klarna
I hoped this would work but it does not. The straps dig into my shoulders and hurt and it kept rolling up on the bottom. It is not comfortable enough to even wear for a couple of hours.
I live the material and the way it holds me together. Although im wider at the bottom and smaller in the chest. The cups were way too big. Im a 38C and it seems the cups were made for a bigger bust. If I were it, I'd have to probably put on a padded bra under it or cut the cups out, idk. But we'll see.
Why is there return portal on their website? Why do I have to email someone? And then it's been over a week and still no answer. I followed the size chart EXACTLY and ordered two different bras in the same size, one sort of fit and the other was HUMONGOUS like it was ridiculous
I received quality products and had great customer service when I needed to exchange! Packets were delivered very quickly within a week after purchase
I ordered the BOOT-YEAH AirSlim® Open Bust Polka Dot Bodysuit. I've worn it, but the zipper keeps coming down and won't stay up. The zipper does not lock and comes halfway down, which is not expected. I want to replace it with the exact item. I was informed that I could not exchange it because it had been worn, but that's when the garment's defect revealed a malfunctioning zipper.
Too many codes to choose from. I tried Dec20, BOGO
When they first came they didn't find me do they returned. When I reached to them I told them to call me when they are out for delivery
I am amazed at the product. But I am also amazed at how quickly my package came. Will definitely order again. And will also refer my friends.
Seamless. Did not have any issues navigating the site looking for this item.
Hey there, I'm disappointed with my order because the bras that I purchased size Medium, don't fit my entire breast. They somehow pop out while I wear them. I had removed the tags because when I tried them on they seemed comfortable, but now after wearing them, I have been having a different experience. I was afraid to get a Large size because I assumed it would be too big.
The videos on the side of every page were overwhelming.
I can't express enough how solid this company is when it comes to quality of shapewear! I am never disappointed with any pieces I buy with them. I have been purchasing shapewear from them for more than 5 years and they will continue to be my absolute go to!
They have every level of compression that gets the job done!
I received the items and they are not what was expected and I'm going through the return process and it's taking multiple steps for this to be completed.
Due to the first item I received, which was nothing like your advertisement. I am a size 12, and that item fits a person size 2 or 3. Your customer svc rep is trying to rectify the issue with a gift card instead of returning my money. I am going to try it one my time, let's see if the 2nd item is false advertisement as well. Hopefully not, at which time I will then upgrade your rating.
This is my first time ordering an outfit with some clothes, but I have ordered shapewear from you before... I'm excited about trying out the jumpsuit and the shapewear. I've never had this kind before...
I love the way it holds me in, perfect fit. I also love the fact that it's like leggings and you can't see it under my clothes
I ordered the wrong size and I was able to exchange my items with no hassle. Luna from customer service was amazing in helping me with this process, thank you!
Your shapewear was great and I ordered two more. Thank you for making shapewear for plus size women up to 6X. I already recommended your shapellx to others.
I enjoyed all the plus sizes that are available
I searched high and low for a good faja. Went through three brands when chat gpt pointed me to the light. When I made my purchase chat gpt said it is the best Faja on the market overall and it did not disappoint! So happy with my purchase! I don't look like a bloated whale 🐋 I look shapely thanks to my amazing faja
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

